Jul 12, 2013, 12:34 pm
Last edit by: edcho
7/12/2013 @ 1:16 AM ET - Post 1 - An tweet noticed by penner42 in regards to "a new rewards experience" coming to MileagePlus members. Direct link for tweet post is here and for Facebook is here.
7/12/2013 @ 2:33 PM ET - Post 179 - An update by UA Insider telling us to hang tight.
Note: The Mercedes-Benz offer for Premier members is NOT related to this.
7/12/2013 @ 2:33 PM ET - Post 179 - An update by UA Insider telling us to hang tight.
Hi everyone,
Wanted to jump in here and let you know that we are indeed looking ahead to an announcement about new reward opportunities for MileagePlus members—over and above what you’ve seen already this week. I’ll ask that you sit tight for the next few days, but rest assured you can expect full details from me the minute we go live. And while I know you’ll give us honest feedback (as always), I do believe this is something to look forward to :-).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
Wanted to jump in here and let you know that we are indeed looking ahead to an announcement about new reward opportunities for MileagePlus members—over and above what you’ve seen already this week. I’ll ask that you sit tight for the next few days, but rest assured you can expect full details from me the minute we go live. And while I know you’ll give us honest feedback (as always), I do believe this is something to look forward to :-).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
New rewards experience coming
Jul 13, 2013, 1:11 am
#271
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Wow, so much speculation in this thread (most of it bad) with absolutely zero facts to base any of it on. People dumping miles because they think they will be devalued. Panic in the streets based on nothing. Wait and see. No, don't get me wrong, I have no good feelings or expectations about what the announcement might actually be base on the amount of bad news we have received since the merger. But I am not going to dump my miles or make unfounded speculations. Feels like chicken little around here.
Jul 13, 2013, 6:58 am
#273
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
Agreed. I don't understand why they don't do this for all taxes and fees. Let us use miles at 1c/mile for that. So for a regular domestic roundtrip 25k + $5, let use just do 25,500 if we want instead. Good deal for them due to the bad redemption value, but allows people to truly get flights for free.
Jul 13, 2013, 9:22 am
#274
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
The new experience is not going to match the hype.
It isn't bad though.
It isn't bad though.
Jul 13, 2013, 9:35 am
#275
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
Jul 13, 2013, 9:37 am
#276
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
Is it just me or was this an epic public relations failure? If you preannounce something, and delay to build anticipation, doesn't United want the anticipatory chatter to bring positive attention? Last week's tweet has brought mostly 95% negative attention...
Jul 13, 2013, 9:56 am
#277
Join Date: Mar 2012
Location: SAN
Posts: 1,396
I think the only way they could have remedied that would be some sort of "hint" - to reassure people it is indeed something positive and point them in the right direction. Too late for that now, however.
Jul 13, 2013, 10:30 am
#278
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, Delta Plat, AA Plat, Marriott Titanium, Hilton Diamond, Hyatt Courtesy Card
Posts: 1,983
United clearly taking public relations lessons at the Orson Welles School of Unwarranted Public Hysteria (OWSUPH).
Jul 13, 2013, 10:31 am
#279
Join Date: Sep 2002
Location: Hoboken, NJ; Pembroke Pines, FL
Programs: CO Gold, SPG Gold
Posts: 2,939
So there's still no word?
So in checking out redemption options, I noticed the Chase statement credit for United tickets mileage redemption option. Has anyone used that option before? Is is one cent per dollar redemption?
So in checking out redemption options, I noticed the Chase statement credit for United tickets mileage redemption option. Has anyone used that option before? Is is one cent per dollar redemption?
Last edited by lensman; Jul 13, 2013 at 10:32 am Reason: fixed punctuation;clarified first question
Jul 13, 2013, 10:49 am
#280
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Wow, so much speculation in this thread (most of it bad) with absolutely zero facts to base any of it on. People dumping miles because they think they will be devalued. Panic in the streets based on nothing. Wait and see. No, don't get me wrong, I have no good feelings or expectations about what the announcement might actually be base on the amount of bad news we have received since the merger. But I am not going to dump my miles or make unfounded speculations. Feels like chicken little around here.
So, please, do explain to me why your 'wait and see' approach is best? Perhaps I could recommend a course on options theory.
And with the Hou Crew, COdbaUA, whatever you want to call them -- when was the last time that 'wait and see' worked out in our favor? These guys are just reaping what they've sowed for the past 15 months (or maybe longer, from the CO perspective.)
Jul 13, 2013, 10:52 am
#281
Join Date: Nov 2003
Location: SAN/TIJ or under water.
Programs: Club interjet; Airbnb
Posts: 1,882
United still has a billboard mentality.
Put up a billboard with a vague message. Try to place it in an area where traffic slows, so commuters will actually see and read it.
Wait a week. Put up another slightly less vague message. Now we are really building the suspense!
Wait another week. Put up a message with some actual details. The excitement mounts!
Another week passes. New billboard with the unveiled actual marketing message. Everyone stands around an actual water cooler talking about the reveal.
Oh wait, we are not living in an episode of Mad Men...
Put up a billboard with a vague message. Try to place it in an area where traffic slows, so commuters will actually see and read it.
Wait a week. Put up another slightly less vague message. Now we are really building the suspense!
Wait another week. Put up a message with some actual details. The excitement mounts!
Another week passes. New billboard with the unveiled actual marketing message. Everyone stands around an actual water cooler talking about the reveal.
Oh wait, we are not living in an episode of Mad Men...
Jul 13, 2013, 10:56 am
#282
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
It would not be surprising if the new rewards experience coming has something to do with Chase.
SunLover
Jul 13, 2013, 11:23 am
#283
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
This is the link: https://secure.unitedmileageplus.com...er/Choices.jsp
It would not be surprising if the new rewards experience coming has something to do with Chase.
SunLover
It would not be surprising if the new rewards experience coming has something to do with Chase.
SunLover
Member
Vulcan
MileagePlus Number:
ACXXXXXXX
Award miles balance:
500,000
Choices program
balance:*
131,292
Choices Program activity
*Miles earned with the MileagePlus credit card are available for redemption in the MileagePlus Choices program. Your program balance includes any miles earned on your MileagePlus credit card that have not already been redeemed.
Futher playing indicates the 131,292 can be used to offset $1,312. Where did the 131,292 come from???????
Jul 13, 2013, 11:31 am
#284
Join Date: May 2011
Posts: 5,814
Bingo. I just went to the site, input my MP# and PW and got the following:
Member
Vulcan
MileagePlus Number:
ACXXXXXXX
Award miles balance:
500,000
Choices program
balance:*
131,292
Choices Program activity
*Miles earned with the MileagePlus credit card are available for redemption in the MileagePlus Choices program. Your program balance includes any miles earned on your MileagePlus credit card that have not already been redeemed.
Futher playing indicates the 131,292 can be used to offset $1,312. Where did the 131,292 come from???????
Member
Vulcan
MileagePlus Number:
ACXXXXXXX
Award miles balance:
500,000
Choices program
balance:*
131,292
Choices Program activity
*Miles earned with the MileagePlus credit card are available for redemption in the MileagePlus Choices program. Your program balance includes any miles earned on your MileagePlus credit card that have not already been redeemed.
Futher playing indicates the 131,292 can be used to offset $1,312. Where did the 131,292 come from???????
Award miles accrued with your MileagePlus credit card will continue to be reflected in your award miles balance. In addition to the redemption opportunities available to MileagePlus members, MileagePlus Choices offers redemption opportunities that are exclusive to Cardmembers. Any MileagePlus Choices program redemption activity using award miles will result in a reduction of your MileagePlus award miles balance. You cannot have a greater Choices program balance than your MileagePlus award miles balance.
The points themselves are earned via the CC (every mile earned via CC = every choice point you get)
Jul 13, 2013, 11:35 am
#285
Join Date: Mar 2012
Location: SAN
Posts: 1,396
Bingo. I just went to the site, input my MP# and PW and got the following:
Member
Vulcan
MileagePlus Number:
ACXXXXXXX
Award miles balance:
500,000
Choices program
balance:*
131,292
Choices Program activity
*Miles earned with the MileagePlus credit card are available for redemption in the MileagePlus Choices program. Your program balance includes any miles earned on your MileagePlus credit card that have not already been redeemed.
Futher playing indicates the 131,292 can be used to offset $1,312. Where did the 131,292 come from???????
Member
Vulcan
MileagePlus Number:
ACXXXXXXX
Award miles balance:
500,000
Choices program
balance:*
131,292
Choices Program activity
*Miles earned with the MileagePlus credit card are available for redemption in the MileagePlus Choices program. Your program balance includes any miles earned on your MileagePlus credit card that have not already been redeemed.
Futher playing indicates the 131,292 can be used to offset $1,312. Where did the 131,292 come from???????
132,292 is the number of miles earned from your credit card (including all bonuses and spend), as only credit card miles are eligible for the "choices" program. The one thing I am not sure of is how they deduct miles when you complete a "normal" (non-choices) award redemption. FIFO would make sense, but I suspect that is more complex than they are capable of.