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Old Jun 5, 13, 7:57 am   #1
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Missed call from united

I had a missed call from united at 6:15 this morning but no voicemail like you'd normally get with a flight delay. I have a flight Friday morning (a little over 48 hours from this missed call). I called back and the agent said everything was fine with my reservation and didn't know why I was called. Any thoughts on what this could've been about?
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Old Jun 5, 13, 9:59 am   #2
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Perhaps your flight might be on the way to being oversold and you were getting a pro-active call about moving to a different flight? (others have posted receiving calls about that in the consolidated forum)
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Old Jun 5, 13, 11:07 am   #3
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Could also be a gate change (though at T-48 that would be a little early). I've been getting calls recently for gate changes but no voicemails if I miss them
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Old Jun 5, 13, 11:20 am   #4
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a few times shortly after 3/3 i got some very strange robocalls about reservations wayyyy into the future, including sometimes at 2, 3, 4 in the morning. maybe they are working on that again
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Old Jun 5, 13, 11:51 am   #5
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I once got a call informing me that my upgrade didn't clear. Those boys in Houston love to rub it in.
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Old Jun 5, 13, 1:10 pm   #6
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Originally Posted by mre5765 View Post
I once got a call informing me that my upgrade didn't clear. Those boys in Houston love to rub it in.
LOL. They should also communicate the amount of TOD that eliminated your UG opportunity.
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Old Jun 5, 13, 3:21 pm   #7
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If your flights are fine, who cares?
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Old Jun 5, 13, 3:45 pm   #8
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Originally Posted by Often1 View Post
If your flights are fine, who cares?
The question is are the flights OK.
If they are then why the call?
If they are not what did the agent miss?

The lack of clear answer to either is the unsettling aspect.
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Old Jun 5, 13, 3:46 pm   #9
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Originally Posted by uastarflyer View Post
LOL. They should also communicate the amount of TOD that eliminated your UG opportunity.
Exactly. They were calling to let you know they sold your upgrade to a GM for $29.
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Old Jun 5, 13, 4:35 pm   #10
  
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I had a similar issue - I have 7 active reservations, but none of them are within the next 2 weeks. Got a call from United in the early morning hours with no message left.

I now have to look carefully at all of my reservations to see if anything has changed.
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Old Jun 5, 13, 6:25 pm   #11
  
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Quote:
Originally Posted by AGSF View Post
I had a missed call from united at 6:15 this morning but no voicemail like you'd normally get with a flight delay. I have a flight Friday morning (a little over 48 hours from this missed call). I called back and the agent said everything was fine with my reservation and didn't know why I was called. Any thoughts on what this could've been about?
I get missed calls every day without a voicemail. I figure if it is important they will call back. I sure wouldn't worry about it.
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Old Jun 11, 13, 8:48 am   #12
  
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Reminds me of the time I got a call at 5 am to let me know my flight time had changed by 15 minutes. My flight wasn't for 3 more months!
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Old Jun 11, 13, 9:40 am   #13
  
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My 7:40pm flight last night discovered a mechanical issue after we were all on board and had been asked to turn cellphones off. The Captain kept us fully informed throughout the one hour delay. On landing I had two voicemails from United, one giving a new departure time and the other, timed 10 minutes after the original departure time, advising that I now need not turn up at the gate for a further 5 minutes.

If they want to eliminate waste, this would be a good place to start.
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Old Jan 19, 14, 4:49 pm   #14
  
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Turn off phone call alerts and enable email alerts.
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Old Jan 19, 14, 4:52 pm   #15
  
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I was consistently getting random calls from united with no voice mail. I'd call back and ask what they were about and no phone agent knew.

Then one day I managed to answer it, the calls were survey callbacks to survey me regarding the call I had just made to united (8-36 hours previously).
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