Change Fee Increase to $200/300
Apr 18, 2013, 2:58 pm
#1
Original Poster
Join Date: Oct 1999
Posts: 633
Change Fee Increase to $200/300
Looks like change fees are up to $200 for previous $150 markets, and up to $300 for former $250 markets. Should be interesting to see how quickly others match this one.
Any idea on when this went into effect, and applicability to tickets already issued?
Sample markets via ITA:
SFO/LHR
SFO/LAX
---
CHANGES
BEFORE DEPARTURE
CHARGE USD 200.00 FOR REISSUE/UNTICKETED PTA.
WAIVED FOR SCHEDULE CHANGE.
SFO/GIG
---
CHANGES
ANY TIME
CHARGE USD 300.00.
WAIVED FOR SCHEDULE CHANGE.
Any idea on when this went into effect, and applicability to tickets already issued?
Sample markets via ITA:
SFO/LHR
SFO/LAX
---
CHANGES
BEFORE DEPARTURE
CHARGE USD 200.00 FOR REISSUE/UNTICKETED PTA.
WAIVED FOR SCHEDULE CHANGE.
SFO/GIG
---
CHANGES
ANY TIME
CHARGE USD 300.00.
WAIVED FOR SCHEDULE CHANGE.
Apr 18, 2013, 3:03 pm
#2
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,166
Change Fee Increase to $200/300
Just changed dates on 3 SQ tickets to SIN for FREE.
A big reason I booked SQ. 19 of the last 20 RTs were on UA.
A big reason I booked SQ. 19 of the last 20 RTs were on UA.
Apr 18, 2013, 3:05 pm
#3
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Looks like the last change was $100->$150 on 19 April 2008. I guess it's a five-year cycle?
http://www.flyertalk.com/forum/unite...now-150-a.html
Edit: previous change was a cycle of $75->$100 changes in early 2001? CO and DL documented on FlyerTalk in ~Jan 2001, http://www.flyertalk.com/forum/conti...now-100-a.html and http://www.flyertalk.com/forum/delta...e-100-too.html
Interestingly, when it was $100 apparently it was ~negotiable for 1Ks: see a bunch of reports of it not always being assessed for 1K members at http://www.flyertalk.com/forum/unite...hange-fee.html .
http://www.flyertalk.com/forum/unite...now-150-a.html
Edit: previous change was a cycle of $75->$100 changes in early 2001? CO and DL documented on FlyerTalk in ~Jan 2001, http://www.flyertalk.com/forum/conti...now-100-a.html and http://www.flyertalk.com/forum/delta...e-100-too.html
Interestingly, when it was $100 apparently it was ~negotiable for 1Ks: see a bunch of reports of it not always being assessed for 1K members at http://www.flyertalk.com/forum/unite...hange-fee.html .
Last edited by mherdeg; Apr 18, 2013 at 3:14 pm
Apr 18, 2013, 3:12 pm
#4
Suspended
Join Date: Mar 2012
Programs: US CP ; LH FTL ; *G
Posts: 1,630
waiting for the 5pm official announcement . . .
Apr 18, 2013, 3:12 pm
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
check a number of domestic fares rules (on KVS) and all have change to $200 (from $150).
Given inflation of fares, this probably percentage-wise about same as the last change in 2008.
probably not until Friday
Given inflation of fares, this probably percentage-wise about same as the last change in 2008.
probably not until Friday
Apr 18, 2013, 3:15 pm
#6
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,166
Change Fee Increase to $200/300
I am switching to (Yuck) WN from now on when price is ~wash. Screw COdbaUA.
Apr 18, 2013, 3:22 pm
#7
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,845
UA has to keep doing innovative things to ensure it remains last in the customer service ratings. Another great step forward in the race to the bottom.
Apr 18, 2013, 3:29 pm
#9
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,475
Priced: SFO-LAS in June
CHANGES
BEFORE DEPARTURE
CHARGE USD 200.00 FOR REISSUE/UNTICKETED PTA.
WAIVED FOR SCHEDULE CHANGE.
NOTE -
CHANGES
BEFORE DEPARTURE
CHARGE USD 200.00 FOR REISSUE/UNTICKETED PTA.
WAIVED FOR SCHEDULE CHANGE.
NOTE -
Apr 18, 2013, 3:29 pm
#10
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Wow. Pathetic. Forget competing on service. UA continually takes the lead on nickel and diming its customers. It'll be interesting to see which airlines follow this (I'd imagine most legacy carriers domestically will). 
Apr 18, 2013, 3:37 pm
#11
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
it is the lack of disclosure that is so upsetting. This management only knows how to do things the dishonest backhand way. Even if you try to read the 10 page fare rules its buried. The who thing is just so "catch-ya"
Apr 18, 2013, 3:38 pm
#12
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
While I'm sure UA will officially grandfather tickets purchased under the original fare rules, it will be hard to uphold given that change fees are often hard to dig up or a given ticket.
Apr 18, 2013, 3:41 pm
#13
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
And the hits keep on comin'...
Apr 18, 2013, 3:47 pm
#14
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
They got to make money somehow
Smisek needs to bring in revenue and obviously can't do it like the competition.
Smisek needs to bring in revenue and obviously can't do it like the competition.
Apr 18, 2013, 3:50 pm
#15
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
Yes, I'm always surprised to see the (low) change fees on some foreign carriers. For example, ex-US, CX in Y is usually $100 or $50 depending on the fare, and that's for cancellations (w/ a refund for the residual ticket value, not just a credit) in addition to changes.