Changing award ticket online - only once?
#1
Original Poster
Join Date: Aug 2009
Location: NYC
Programs: UA Gold, Delta Gold, AA Plat
Posts: 1,269
Changing award ticket online - only once?
I changed the dates of my award ticket. Tried to make another change online. Before, I was able to click "change" and select alternative flights. Now I am getting an "error". When does United allow to change award tickets online and when not? Are you allowed to only change once?
#2
Suspended
Join Date: Aug 2012
Location: NYC & PEK
Programs: Hyatt Diamond, UA GS, AA EXP
Posts: 292
I changed the dates of my award ticket. Tried to make another change online. Before, I was able to click "change" and select alternative flights. Now I am getting an "error". When does United allow to change award tickets online and when not? Are you allowed to only change once?
#3
Original Poster
Join Date: Aug 2009
Location: NYC
Programs: UA Gold, Delta Gold, AA Plat
Posts: 1,269
#7
Join Date: Oct 2009
Location: SNA
Programs: UA 1MM, Global Entry, Avis President's Club
Posts: 274
Nope. You just have to go through the motions and see if it takes or not. I am less than 50% for having an award change take when attempting online. No problems doing it over the phone. Just a few more minutes of my life I'll never get back.
#8
Original Poster
Join Date: Aug 2009
Location: NYC
Programs: UA Gold, Delta Gold, AA Plat
Posts: 1,269
#10
Suspended
Join Date: Aug 2012
Location: NYC & PEK
Programs: Hyatt Diamond, UA GS, AA EXP
Posts: 292