May 22, 2013, 7:52 am
Last edit by: gengar
Wifi Completion Status (Last Updated: 1/16/2015)
United Wi-Fi installation
Mainland USA
Worldwide Coverage
Worldwide Coverage Area
Satellite coverage may experience outages for reasons such as government regulations, weather and switching between satellite regions.
Gogo (PS Flights) Coverage Area
Pricing Data Points
City Pair / ~ Duration / Standard Cost / Premium Cost / Comments on Quality
747-400 (Panasonic):
A319/A320 (Panasonic):
City Pair / ~ Duration / Standard or Limited Access Cost / Premium or Full Access Cost / Comments on Quality
737s (Thales LiveTV): [prices are per-hour]
United Wi-Fi installation
Mainland USA
- B737 - 187/253 Complete (74%)
- B757 - 26/133 Complete (20%)
Worldwide Coverage
- A319 - 55/55 Complete (100%)
- A320 - 97/97 Complete (100%)
- B747 - 24/24 Complete (100%)
- B767 - 2/51 Complete (4%)
- B777 - 42/74 Complete (57%)
- B787 - 3/14 Complete (21%)
Worldwide Coverage Area
Gogo (PS Flights) Coverage Area
Pricing Data Points
City Pair / ~ Duration / Standard Cost / Premium Cost / Comments on Quality
747-400 (Panasonic):
- SFO-FRA / 10 hrs / ?? / $22.99 / (5/2013) Peak speed was 6.5Mbps down, 2Mbps up. 700ms latency. awesome. (unavaca)
- HNL-NRT / 8 hrs / $14.99 / $22.99 / The service worked all the way across the pacific, I was surprised at how reliable it was. The speediest I did topped out at .26mb, hardly "premium", but if you're ok with general web browsing and chatting with iMessage, it worked like a champ.
- LAX-SYD / 14 hrs / $16.99 / No premium options. (Col Ronson) 3Mbps download speed test, worked for 95% of flight
- SFO-HKG / 15 hrs / $16.99 / No premium option / (1/2014) (unavaca) speedtest immediately after wi-fi was available gave 700ms, 7Mbit down, 0.5Mbit up
- BKK-NRT / 5 hr / $16.99 / No premium option / (SS255)
- PEK-SFO / 11 hr / $16.99 / No premium option / Net access kept going down over the Pacific / Ookla speedtest 3.09 Mbps down, 0.23 Mbps up, 894ms RTT.
A319/A320 (Panasonic):
- EWR-SFO / 6 hrs / $12.99 / $19.99 (IIRC)
- EWR-SFO / 6 hrs / $14.99 / no premium option (3/2014) (greg99) speedtest 2498kbps d/l and an awesome 95kbps u/l (not a typo) 578ms latency
- SFO-PHL / ~5.5 hrs / $14.99 / no premium option (4/2014) (qisu) didn't do speed test. good part of the flight had slow speed or no connection at all.
- PHL-SFO / 6 hrs / $12.99 / no premium option (4/2014) (qisu) speedtest 2-3megabits down.
- PHL-IAH / 4 hrs / $9.99 / $12.99 (IIRC, standard may have been $7.99?)
- PHL-IAH / 3 hrs / $6.99 / no premium option [10/2013]
- ORD-LAS / 3.5 hrs / $7.99 / No premium option. (lenscap)
- ORD-SEA / 4 hrs / $9.99 / No premium option. (qisu)
- ORD-LAX / 4 hrs / $8.99 / No premium option / speedtest peak 3mbps, average 600kbps to 1.5mbps
- ORD-YVR / 4 hrs / $8.99 / No premium option / speedtest 3.86 Mbps to 10.70 Mbps down / 0.18 to 0.37 Mbps up - very reliable throughout the flight
- IAD-LAX / 5 hrs / $12.99 / No premium option / speedtest peak 1.5mbps, average 400kbps to 800kbps, worked for 80% of flight but pretty spotty at times, but at least FA announced signal was poor
- IAD-SEA / 5 hrs / $12.99 / No premium option / A319
- SFO-LAX / 1 hr / $3.99 / No premium option / A319 (greg99)
- SFO-ORD / 4 hr / $9.99 / No premium option / A320 / Pretty reliable, up most of the flight
- IAH-SEA / 4.5 hrs / $8.99 / no premium option A320 (6/2014) (qisu) speedtest 5megabits down, 0.2 megabits up.
City Pair / ~ Duration / Standard or Limited Access Cost / Premium or Full Access Cost / Comments on Quality
737s (Thales LiveTV): [prices are per-hour]
- IAH-TPA / ?? / $1 / $2 / (2/2014) (ssullivan) 23-25Mbps downstream (Premium/full access service). No service over Gulf of Mexico.
- MIA-EWR / 2 hr / $1 / $2 / (3/2014) (hirohito888) 16Mbps down, 1Mbps up [not sure if this is for the regular or full access]
- PDX-IAH / 4 hr / $1 / $2 / (4/2014) (qisu) regular was very slow, speed test about 100kilobits down.
- SEA-IAH / 4 hr / $1 / $2 / (5/2014) (edcho) full access was speedy. 22 Mbps down and 2 Mbps up. Ping was 700ms.
- SEA-IAH / 4 hr / $1 / $2 / (6/2014) (qisu) full access, 5-15 Mbps down, 0.2 Mbps up.
United Launches Satellite-Based Wi-Fi Service
Jan 15, 2013, 10:49 pm
#91
Join Date: Sep 2012
Location: Up In The Cloud
Programs: UA 1K MM; BA S, AA G; AS G; DL | SPG P50, M G, CC G, IHG P, HLT S | Hertz PC, Avis F
Posts: 682
Jan 16, 2013, 3:04 am
#92
Join Date: Jan 2009
Programs: UA 1K, EL Al ???, HHonors Diamond, Marriott Gold
Posts: 182
Great News!
^
Really looking forward to this especially on trans Atlantic long haul. I often have to do those flights during work hours and it's so important to have connectivity. (Any chance you can get it rolled out by next Tuesday on 777's
).
Monthly subscription would be very valuable!
Call me selfish, but I wouldn't share my bandwidth with any one else!
Really looking forward to this especially on trans Atlantic long haul. I often have to do those flights during work hours and it's so important to have connectivity. (Any chance you can get it rolled out by next Tuesday on 777's
).Monthly subscription would be very valuable!
Call me selfish, but I wouldn't share my bandwidth with any one else!
Jan 16, 2013, 6:23 am
#93
Join Date: Feb 2012
Location: North America
Programs: DL Diamond, former UA1K MM lifetime (left UA for DL), FPCPlat, DL Biz and Plat Amex
Posts: 644
yay!
a double yay!
Jan 16, 2013, 7:11 am
#94
Join Date: Mar 2010
Location: DFW
Programs: AA EXP Marriott Titanium
Posts: 202
I hope they will offer this soon on most TPAC flights.
Jan 16, 2013, 8:42 am
#95
Join Date: Dec 2012
Posts: 13
Second that vote. Not far behind will finally be the phones and the nightmare of being buckled in next to someone yapping for hours. I personally am in the minority and not thrilled that the last oasis from constant accessibility / contact is being eroded away.
Jan 16, 2013, 9:29 am
#96
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
You have any recommendations to decrease the distance between the satellite in near Earth orbit and the ground stations? Simple physics. I look at it as something is better than nothing.
Last edited by RockinRon; Jan 16, 2013 at 9:30 am Reason: typo
Jan 16, 2013, 9:46 am
#97
Join Date: Jan 2013
Location: SNA
Programs: UA 1K
Posts: 5
Sharing bandwidth not wise
Smart move. If they do it right, they will load balance by subscriber. So if you share bandwidth with three others, you are getting 1/4 the bandwidth that someone not sharing bandwidth gets.
Last edited by SecPhil; Jan 16, 2013 at 9:46 am Reason: add title
Jan 16, 2013, 9:48 am
#98
Join Date: Jan 2013
Location: SNA
Programs: UA 1K
Posts: 5
Whether or not there are technical restrictions against it, someone should test.
Free wifi on Turkish won't last. It will change soon.
Last edited by iluv2fly; Jan 16, 2013 at 12:01 pm Reason: merge
Jan 16, 2013, 11:39 am
#99
Join Date: Dec 2007
Programs: UA 1MM Gold, Delta Gold, HH ◊, SPG Gold
Posts: 297
VOIP is against T&Cs actually FAA T&Cs.
And they are pretty hot on it...
http://www.google.com/url?sa=t&rct=j...41018144,d.dmQ
And they are pretty hot on it...
http://www.google.com/url?sa=t&rct=j...41018144,d.dmQ
Jan 16, 2013, 11:51 am
#100
Join Date: Feb 2012
Posts: 2,933
Hi goalie, our pricing for Wi-Fi will vary depending on a number of factors, including the length of the flight and the speed selected. Once available on more aircraft, we will phase in additional purchase options such as day passes. There are not currently any discounts for Premier members or customers seated in our premium cabins.
Shannon Kelly
Director, Customer Insights
United Airlines
Shannon Kelly
Director, Customer Insights
United Airlines
Southwest Airlines is excited to offer satellite-enabled WiFi internet access and live TV onboard. These services are currently being implemented across the Southwest fleet.
With these innovations, we are giving Customers with WiFi-enabled devices the freedom to be more productive and to stay entertained while they fly with full access to the Internet, including e-mail, shopping, and virtual private networks (VPN) as well as unlimited access to channels through live TV. Internet access will be available for $5 all day, per device and will be displayed once you launch your internet browser and connect above 10,000 feet*. We take great pride in offering these services to you so sit back, relax and stay connected to the world below.
Use our WiFi Finder within 24 hours of departure to see if your flight is WiFi enabled. Enter your confirmation number, first and last name. Based on your confirmation number, the result will display all flights legs within your itinerary, including stops and connections.
We are also currently providing movies and on-demand TV episodes on a small percentage of flights.
*Priced per device for travel only on WiFi-enabled aircraft. To find out if your plane has WiFi, look for the "Southwest Airlines Hotspot" signs or ask your Flight Attendant.
Jan 16, 2013, 12:19 pm
#101
Join Date: Mar 2012
Posts: 118
This is exciting news. It may not be ideal (certainly not SQ), but considering the US aviation industry and market, it is a suitable option.
So it DOES seem from what I read that there will be complimentary access through wifi to an on-board server of entertainment? The only charge will be for wifi access to the satellite-based internet service?
I wonder if there will be 1outlet-1seat or if it will be 1outlet per 2 seats..
Final question: I know that UA has streamlined it's alcoholic beverage policy and includes complimentary wine and beer on transpac flights and sake on Japan flights. I'm assuming this doesn't apply only to Asia but includes SYD/MEL?
So it DOES seem from what I read that there will be complimentary access through wifi to an on-board server of entertainment? The only charge will be for wifi access to the satellite-based internet service?
I wonder if there will be 1outlet-1seat or if it will be 1outlet per 2 seats..
Final question: I know that UA has streamlined it's alcoholic beverage policy and includes complimentary wine and beer on transpac flights and sake on Japan flights. I'm assuming this doesn't apply only to Asia but includes SYD/MEL?
Jan 16, 2013, 12:28 pm
#102
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment
Posts: 4,237
Already possible. Look at United Fleet Status for the wi-fi equipped tail numbers** and then match up with your flights (within 3 days) or just
use the "flight status" on UA.
**N802UA and N806UA - running UA 795 and UA 716 as we speak.
Inflight Entertainment:
Wi-Fi access is available for purchase on this flight. Overhead video and audio programming are available. Or listen to live cockpit communications with air traffic control on Channel 9, a feature that's unique to United
use the "flight status" on UA.
**N802UA and N806UA - running UA 795 and UA 716 as we speak.
Inflight Entertainment:
Wi-Fi access is available for purchase on this flight. Overhead video and audio programming are available. Or listen to live cockpit communications with air traffic control on Channel 9, a feature that's unique to United
Jan 16, 2013, 12:37 pm
#103
Suspended
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
Jan 16, 2013, 1:14 pm
#104
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
United Airlines has introduced onboard satellite-based Wi-Fi internet connectivity on the first of its international widebody aircraft, becoming the first U.S.-based international carrier to offer customers the ability to stay connected while traveling on long-haul overseas routes.
The aircraft, a Boeing 747 outfitted with Panasonic Avionics Corporation’s Ku-band satellite technology, serves trans-Atlantic and trans-Pacific routes.
The aircraft, a Boeing 747 outfitted with Panasonic Avionics Corporation’s Ku-band satellite technology, serves trans-Atlantic and trans-Pacific routes.
UPDATE: Never mind. I found the flight history on Flight Aware. Seems the aircraft has been used on many routes, both trans-Atlantic and trans-Pacific.
Last edited by DCBob; Jan 16, 2013 at 1:41 pm
Jan 16, 2013, 1:34 pm
#105
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243