May 21, 2013, 10:43 am
Last edit by: aacharya
Source: https://hub.united.com/en-us/News/Co...g-process.aspx
Pre-Boarding
Premier Access Boarding
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
sUA Boarding Times by Aircraft (AFA)
Pre-Boarding
- Customers with Disabilities
- Global Services
- Uniformed Military Personnel
- Families with Children Age Two and Under
Premier Access Boarding
- Group 1: Premier 1K, Premier Platinum, BusinessFirst, and First.
- Group 2: Premier Gold, Star Gold, Premier Silver*, MileagePlus Presidential Plus, Club, Explorer and Awards, purchased Premier Access
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
- Group 3 - Window Seats
- Group 4 - Middle Seats (Aisle Seats on UA Express)
- Group 5 - Aisle Seats
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
- IAH - Gate C25/C26 - See Post 2960, Includes YouTube video from CO777DAL
- IAH - Gate E4 - Old test from pmCO days, See Thread Here
- BOS - Self boarding gates are now back in *LIMITED* use at least at gates B25 and B26
sUA Boarding Times by Aircraft (AFA)
United's Current Boarding Process (with Wiki) [Revised, May 2013]
Jan 7, 2013, 7:48 pm
#61
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
I have an idea
Pre-board, First Class, GS, special needs/military
Group 1 Elites, Business class
Group 2 CC holders E+ buy ups
remainder by rows starting in the back.
Pre-board, First Class, GS, special needs/military
Group 1 Elites, Business class
Group 2 CC holders E+ buy ups
remainder by rows starting in the back.
Jan 7, 2013, 7:49 pm
#62
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Credit card holders in Group 2? Honestly? 
This is going to make gate lice 1000x worse as all the Group 1 pax (easily 1/4 to 1/2 the plane at IAD, for example) crowd the gate, afraid they will not be in line before the GA calls for every freaking elite on the plane plus credit card holders.
Big suggestion: At gates with the old lane layout, can we at least NOT board Group 2 via the blue carpet? Otherwise, this is a devaluation to 1K, GS, and Plat as they have to fight through the mob of everyone on the plane.
It's also a big devaluation to Gold pax.
Sigh. Why the heck can't UA realize that PMUA had a good, working boarding process? This is, what, the fifth or sixth official boarding procedure tried by COdbaUA?
This is going to make gate lice 1000x worse as all the Group 1 pax (easily 1/4 to 1/2 the plane at IAD, for example) crowd the gate, afraid they will not be in line before the GA calls for every freaking elite on the plane plus credit card holders.
Big suggestion: At gates with the old lane layout, can we at least NOT board Group 2 via the blue carpet? Otherwise, this is a devaluation to 1K, GS, and Plat as they have to fight through the mob of everyone on the plane.
It's also a big devaluation to Gold pax.
Sigh. Why the heck can't UA realize that PMUA had a good, working boarding process? This is, what, the fifth or sixth official boarding procedure tried by COdbaUA?
Besides, the more the COers admit UA had a lot of things right - and embrace those things, the easier the employee culture integration will be. There is a lot of bad blood from CO forcing its ways on the larger org due to this arrogant yet unjustified mentality that they knew everything and UA needed to be taught a lesson. Funny thing is a lot of this is basic business school fodder in M&A 101. Oy.
Jan 7, 2013, 7:49 pm
#63
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,824
It really is all about D Barrett
I don't get it. MP already has (by many accounts) the best program in the business. Why is it required that changes be made for the benefit of CC flyers to the detriment of the 50k BIS folk? If UA really thinks status should come from a credit card, they ought to milk it for all its worth and create plateaus of CC spending (not just on United) that give elite status. $1 million yearly CC spend? You sir are 1K. $250,000 annual spend? *G. $75,000 annual spend? *S.
This simply extrapolates the reasonable assumption that United makes a lot of money off the CC side of things, and why not create a program that attracts the best CC clients?
You may look at this as absurd, but tell me... why? How is it not a reasonable extrapolation?
Last edited by Mike Jacoubowsky; Jan 7, 2013 at 7:53 pm Reason: typos
Jan 7, 2013, 7:50 pm
#64
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
So - the Continental process basically, adding in group 2? That didn't work so hot (lasting 15 days) when they tried to immediately switch to it post-merger.
Jan 7, 2013, 7:50 pm
#65
Join Date: Mar 2010
Location: Near MCI
Programs: UA Plat , HHonors Gold, Marriott Plat, Avis President's Club
Posts: 89
I'm a Silver and I feel sorry for the Golds having to board with the credit card customers. Heck, I feel sorry for myself as a Presidential Plus card holder having to board with the Explorer card holders.
Jan 7, 2013, 7:51 pm
#66
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
lol.... Hope they're at least doing it themselves instead of paying some retardedly expensive consulting firm to do it for them.... It is one thing to torpedo your own analysis vs. somebody you just paid $500K to... "how about I take you out back, kick you in the arse, and we'll call it even?!"
Jan 7, 2013, 7:52 pm
#67
Join Date: Dec 2009
Location: BOS (South End)
Programs: UA 1K, AA EXP, TrueBlue, IHG Plat Amb, SPG Gold, Marriott Gold, Accor Platinum, National Exec Elite
Posts: 907
I echo many of these sentiments...why should a credit card allow one to board with a *G??? Just another devaluation. Does *A have any say in the matter? If anything, this process will just create more lice crowding the lines to snag bin space regardless of more lanes...lipstick on a pig. What was sooo wrong and terrible with the PMUA process arrrghhhhhh????
Jan 7, 2013, 7:52 pm
#68
Join Date: May 2010
Location: LAS - HNL
Programs: UA Gold 2014 - Silver 2018
Posts: 63
While most of the perks in *Gold has been downgraded, this Group 2 boarding being the latest, we still can take 3 bags of 70 lbs earch. I usually travel 7+ times to HNL with 1 checked bag of less than 40 lbs.
I think from now on I will take an additional 2 checked bags back and forth filled with 70 lbs of rocks to take advantage of one of the last remaining perks of *Gold. :-)
I think from now on I will take an additional 2 checked bags back and forth filled with 70 lbs of rocks to take advantage of one of the last remaining perks of *Gold. :-)
Jan 7, 2013, 7:53 pm
#69
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,067
Why can't 1Ks board with GS? It's not like there are many GSes anymore. They're a dying breed.
Jan 7, 2013, 7:53 pm
#70
Suspended
Join Date: Jul 2009
Location: DCA
Programs: UA Gold
Posts: 1,653
lol.... Hope they're at least doing it themselves instead of paying some retardedly expensive consulting firm to do it for them.... It is one thing to torpedo your own analysis vs. somebody you just paid $500K to... "how about I take you out back, kick you in the arse, and we'll call it even?!"
Jan 7, 2013, 7:53 pm
#71
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,907
Wow, makes me wonder why I spent my $10K-$20K a year for the 10 years I was a 1K to fly my million miles on UA when I get treated no better than a credit card holder when boarding now that I don't fly as much and am only a Gold. This is ridiculous. Gold is absolutely becoming worthless and million mile is becoming totally worthless.
And I see UA Insider totally ignored all the posts showing Golds get the shaft in this. Gold + Silver + all the CC holders will make group 2 a complete zoo and will probably be well over half of almost every flight.
Thanks for nothing UA
And I see UA Insider totally ignored all the posts showing Golds get the shaft in this. Gold + Silver + all the CC holders will make group 2 a complete zoo and will probably be well over half of almost every flight.
Thanks for nothing UA
Jan 7, 2013, 7:53 pm
#72
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_0_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A551 Safari/8536.25)
More signs of 1K being watered down.
More signs of 1K being watered down.
Jan 7, 2013, 7:56 pm
#73
Join Date: Jan 2012
Location: SFO/LIS
Programs: UA 1MM GS, Delta Skymiles Platinum, Marriott Platinum, Hyatt Explorist, Hilton Diamond
Posts: 145
On a more serious note- I can't seem to find whether there are any other *A airlines who board *G and *S at the same time?
Jan 7, 2013, 7:58 pm
#74
Join Date: Dec 2009
Location: ORD
Programs: UA 1K
Posts: 92
Having recently returned for Australia I found the boarding process on my 3 Qantas domestic flights to be quite fast and efficient. They allow one free checked bag so that cuts down on bin fighting. Each flight I was on had two gate agents. One for premium cabin and one for regular. All boarding was announced at once through the two lanes. Flew 737 and 767 and both planes took about same time to load. About 20 minutes.
Jan 7, 2013, 7:59 pm
#75
Join Date: Jan 2013
Location: Chicago
Programs: UA-gld HH-gld Marriot-gld Hertz-Pres Circle
Posts: 48
Wow, makes me wonder why I spent my $10K-$20K a year for the 10 years I was a 1K to fly my million miles on UA when I get treated no better than a credit card holder when boarding now that I don't fly as much and am only a Gold. This is ridiculous. Gold is absolutely becoming worthless and million mile is becoming totally worthless.
And I see UA Insider totally ignored all the posts showing Golds get the shaft in this. Gold + Silver + all the CC holders will make group 2 a complete zoo and will probably be well over half of almost every flight.
Thanks for nothing UA
And I see UA Insider totally ignored all the posts showing Golds get the shaft in this. Gold + Silver + all the CC holders will make group 2 a complete zoo and will probably be well over half of almost every flight.
Thanks for nothing UA
