Jan 30, 2024, 12:22 am
Last edit by: WineCountryUA
This is an archive thread, the active thread is DYKWIA stories (Traveling on United Airlines)
DYKWIA stories (Travelling on United Airlines) (Archive)
Dec 4, 2012, 10:13 am
#31
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
I think it is worse than "delayed baggage" 
At the Gate, you never know whats coming....at least in luggage, you probably are dealing with a small list of issues..
Gate issues
Upgrades
Am I at the right gate/terminal/airport/city
Can I change the seat?
Whats the meal
whats the movie
Is so-and-so on my flight
Have we boarded yet?
Can i inspect the repair
Does the pilot need help today
At the Gate, you never know whats coming....at least in luggage, you probably are dealing with a small list of issues..
Gate issues
Upgrades
Am I at the right gate/terminal/airport/city
Can I change the seat?
Whats the meal
whats the movie
Is so-and-so on my flight
Have we boarded yet?
Can i inspect the repair
Does the pilot need help today
Dec 4, 2012, 10:38 am
#32
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
I think it is worse than "delayed baggage"
At the Gate, you never know whats coming....at least in luggage, you probably are dealing with a small list of issues..
Gate issues
Upgrades
Am I at the right gate/terminal/airport/city
Can I change the seat?
Whats the meal
whats the movie
Is so-and-so on my flight
Have we boarded yet?
Can i inspect the repair
Does the pilot need help today
At the Gate, you never know whats coming....at least in luggage, you probably are dealing with a small list of issues..
Gate issues
Upgrades
Am I at the right gate/terminal/airport/city
Can I change the seat?
Whats the meal
whats the movie
Is so-and-so on my flight
Have we boarded yet?
Can i inspect the repair
Does the pilot need help today
Dec 4, 2012, 11:07 am
#33
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Seems like great material for DYKWIA lore...
Dec 4, 2012, 11:30 am
#34
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,524
I think GA is the nastiest job in the business - you can catch people at their worst on BOTH ends of the flight - and since they are landed, they flex their muscle much more - especially if they are at their destination already. Im making extra efforts to recognise good GA performance wherever I can. Just sent one in to UA and got personal response in 12 hours.
I wonder how often this one comes up?
I wonder how often this one comes up?
Customer service is a thankless job, and we should all recognize the exemplary more often that we do.
Dec 4, 2012, 11:36 am
#35
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,598
Dec 4, 2012, 1:55 pm
#36
Join Date: Sep 2006
Location: Olympia, WA
Programs: United MM Alaska MP Cessna/Piper Captain
Posts: 244
You have no idea how many times I thought about interjecting. Especially since he mentioned 3 or 4 times that he was a 1K.
"Sir, I'm a 1K too, and a pilot, and it's not up to you to decide whether the plane is airworthy. I suggest before you insist on delaying this plane full of passengers further to satisfy your ego you spend some time learning how things actually work."
He got plenty of eye rolls instead, from not just me.
"Sir, I'm a 1K too, and a pilot, and it's not up to you to decide whether the plane is airworthy. I suggest before you insist on delaying this plane full of passengers further to satisfy your ego you spend some time learning how things actually work."
He got plenty of eye rolls instead, from not just me.
Dec 4, 2012, 2:33 pm
#37
Join Date: Jan 2011
Location: DCA/IAD
Programs: United Premier Gold, AirBerlin Gold, Starwood Gold, Avis Preferred, CBP Global Entry
Posts: 497
Awesome. A former colleague whose travel I arranged refused to comprehend that a word used to demean a certain segment of society [it starts with 'f'] wasn't perfectly acceptable in everyday parlance. Instead of the aisle seat he selected, he found himself in the middle of a 5-across in the back of a 777 for a packed 14-hour flight.
Dec 4, 2012, 2:50 pm
#38
Join Date: Jul 2005
Posts: 2,324
Maybe I'm more confrontational than others, but I would have loved to dress down this moron myself.
Dec 4, 2012, 2:55 pm
#39
Join Date: Apr 2003
Location: Chicago, IL
Posts: 109
In certain situations where I encounter people engaged in general douche-baggery, I have taken to raising my iPhone and pointing it at them as if I am video taping them. I don't even do the taping but rather just pretend as if I am. This seems to let them know that their behavior is drawing attention and pretty consistently causes them to re-think it, often to stop. I certainly recognize this as passive aggressive on my part, but it's more amusing than getting into an altercation. I would have enjoyed 'filming' Mr. 1K.
Dec 4, 2012, 3:11 pm
#40
Join Date: Jul 2009
Location: DCA/IAD
Programs: AS, US, Hilton, BA, DL, SPG, AA, VS
Posts: 1,628
Dec 4, 2012, 3:38 pm
#41
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
In certain situations where I encounter people engaged in general douche-baggery, I have taken to raising my iPhone and pointing it at them as if I am video taping them. I don't even do the taping but rather just pretend as if I am. This seems to let them know that their behavior is drawing attention and pretty consistently causes them to re-think it, often to stop. I certainly recognize this as passive aggressive on my part, but it's more amusing than getting into an altercation. I would have enjoyed 'filming' Mr. 1K.
Dec 4, 2012, 3:54 pm
#42
Join Date: Jun 2012
Programs: UA Platinum
Posts: 252
I think everyone would be much more sympathetic to this 1k if they knew his name: Sully Sullenberger
Dec 4, 2012, 4:04 pm
#43
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
We have seen DYKWIAs. So really nothing's special. Beside, if I was the GA, I would have rebooked that 1K immediately (as he was so fear).
UA gives out miles apparently no reason. So does that mean when we compliment employees now and then we get compensated?
That must be a change that we all like
He would have been a US DM Chairman instead. 1K?
Dec 4, 2012, 4:49 pm
#45
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
I would have said, "I'm a 1K, and I don't feel safe flying on a plane with another passenger who thinks he is the pilot."