15 November - UA Flights Impacted by Unimatic Computer System Outage
Nov 15, 2012, 8:45 am
#31
Join Date: May 2011
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He then said "all I know about the software is that its older than I am". Pretty funny actually
UPDATE: Back up apparently as they just boarded us
Last edited by limey1K; Nov 15, 2012 at 8:49 am Reason: UPDATE
Nov 15, 2012, 8:47 am
#32
Join Date: Aug 2008
Location: Boston, MA (BOS)
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That's all you've got? Remember its PM-UA system that isn't functioning not SHARES, the CO systems is sound.
I guess everyone can sit in their prized E+ seat listening to channel 9 reminiscing about the ugly UA tulip that has gone away and all the outrageous e-certs they collected over the years for defective reading lights, not receiving preferred entree choice, defaced Hemisphere magazines, etc.
I guess everyone can sit in their prized E+ seat listening to channel 9 reminiscing about the ugly UA tulip that has gone away and all the outrageous e-certs they collected over the years for defective reading lights, not receiving preferred entree choice, defaced Hemisphere magazines, etc.
Nov 15, 2012, 8:47 am
#33
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Nov 15, 2012, 8:48 am
#34
Join Date: Apr 2006
Location: SFO
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Love United.com's interpretation on flight status page for the affected flights: "Delayed - Airport conditions preventing departure"
Is this just a limitation on the number of excuses programmed into the site?
Is this just a limitation on the number of excuses programmed into the site?
Nov 15, 2012, 8:50 am
#35
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Location: Chicago, IL
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if there is a runway change, cockpit sends a message back to the load planner requesting new numbers for new runway.
Nov 15, 2012, 8:50 am
#36
Join Date: Mar 2005
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I'm supposed to be flying SEA-DEN later this morning and my inbound plane is coming from DEN as UA736.. it currently says "on schedule" but it was supposed to depart DEN over an hour ago. At minimum they ought to be able to post a delay. Poor communication as usual.
Nov 15, 2012, 8:51 am
#37
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Nov 15, 2012, 8:52 am
#38
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It is a moot point now that the system is back online, but I am still curious why those planes who already pushed back couldn't proceed to the runway.
ETA: I see CALMSP replied to your post.
Nov 15, 2012, 8:52 am
#39
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i believe unimatic calculates all of that. it should be the same funciton and process that sCO does. Load Planner calculates weights based on runways/wind speed, flap settings, actualizes the numbers based on final pax/bags, then uplinks the numbers to the cockpit.
if there is a runway change, cockpit sends a message back to the load planner requesting new numbers for new runway.
if there is a runway change, cockpit sends a message back to the load planner requesting new numbers for new runway.
Nov 15, 2012, 8:53 am
#41
Join Date: Jun 2004
Location: Washington, DC
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I don't think it has to be at the gate. I can't tell you how many times I've heard over CH9 "we need to pull into the block, we're still waiting on our numbers."
Nov 15, 2012, 8:55 am
#42
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Nov 15, 2012, 8:56 am
#43
Join Date: May 2011
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The inbound to BDL from ORD was late due to aircraft servicing and the GA was rebooking a long line of people who would now miss their connections after the BDL-IAD outbound. He announced a number of times that the plane was still at ORD and we would be at least 2 hours late leaving BDL due to this. After he and another GA Rebooked a couple of dozen people, a 320 pulls up at our gate about 2hours earlier than he just told everybody that it would be there. He announced that this was indeed the plane that his computer showed as "on the ground in ORD" and that he didn't know why he didn't have the correct info.
Nov 15, 2012, 8:58 am
#45
Join Date: Oct 2006
Location: IAH, HOU
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Not sure what causes this in their system, but it seems to be very prevalent. I normally have seen it where the flight shows that it will depart on time, even though the "time" is during the next minute or two and the plane hasn't even arrived or boarded (so it's obvious we'll be delayed)... then when the time comes they move the departure time in 15 min increments instead to the real time it'll leave...