United Visa Chase Card- I got conned
#16
Join Date: May 2005
Location: BTW/WAOC
Programs: QR Platinum, UA Gold, AA Gold
Posts: 265
What? But the fare quoted was for connecting to UA8302 not to AC520. Although they are physically the same flight, I believe that the former was the correct way of displaying it.
#17
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
But they present different information. The second segment in the first case is booking a UA codeshare on the AC flight, whereas the second case is booking the AC flight under its native flight number. It's not just a matter of presentation - they represent two different situations.
#18
Join Date: Feb 2012
Posts: 227
I agree with WineCountry. I think it's confusing to list a codeshare under a UA flight number. We understand it because we see it all the time and are frequent fliers, but if you're in a rush or not a FF, it can be confusing.
#19
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
#20
Join Date: May 2005
Location: BTW/WAOC
Programs: QR Platinum, UA Gold, AA Gold
Posts: 265
That would actually be okay. The problem is this:
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
#21
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
That would actually be okay. The problem is this:
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
Operated by Shuttle America Airlines dba United Express.
All my express flights have been listed that way on the new United website. Clearly stating they are part of United. If it just says Operated by Air Canada that in no way implies it is a United flight. Only that it is an Air Canada flight with a UA flight number, hence a codeshare. And the terms and conditions of the card specifically say codeshare flights don't count.
#22
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
That would actually be okay. The problem is this:
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
UA 6102 (Operated by Skywest)
UA 8302 (Operated by Air Canada)
UA 110
UA 3456 (Operated by Express Jet)
UA 2617 (Operated by Shuttle America)
UA 8726 (Operated by GoJet)
UA 3623 (Operated by Trans States)
UA 4567 (Operated by Mesa)
UA 7834 (Operated by Chauautqua)
The credit card benefits apply for 8 of the 9. The average person will not be able to decipher which.
perhaps for the airlines -- but confusing and deceptive for many customers.
#23
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
I didn't claim any of that.
#24
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
#25
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
I think we're saying the same exact thing. You said (upthread) that the way the flights were presented could be confusing to some people. I was just adding that it gets even more confusing when you add in the flights that also are not operated by United, but do receive the CC benefits. It has nothing to do with codeshares vs UX.
#26
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
#27
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
I don't buy that the "dba UNITED EXPRESS" makes everything as crystal clear as you make it sound.
#28
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
I think we're saying the same exact thing. You said (upthread) that the way the flights were presented could be confusing to some people. I was just adding that it gets even more confusing when you add in the flights that also are not operated by United, but do receive the CC benefits. It has nothing to do with codeshares vs UX.
#29
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
-- this discussion is about codeshares and the mis-impression that gives to some customers. UX dba UA (while UA pilots have some beefs with this) is not confusing to customers as far as their cc benefits or who they complain to or ... so probably extranous to this discussion.
My point is the intermingling of "Operated by" with codeshares and UX flights adds to the confusion. Some "operated by" flights (the UX ones) will have full UA and CC benefits, while other "operated by" flights (the codeshares) won't. All of these will have a UA flight number.
#30
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
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I will not say OP is being conned or not.
UA has re-developed the receipt for eticket. Go check and see if there is anything mentioning baggage allowance. See what it says right there.
Then you can know it is deceptive or not.
UA has re-developed the receipt for eticket. Go check and see if there is anything mentioning baggage allowance. See what it says right there.
Then you can know it is deceptive or not.