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Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?

Old Nov 15, 2018, 7:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.

Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)

Updated instructions (2022)
Originally Posted by Micp3208
... Try this:
My United > Settings > Special Preferences & Accomodations > Scroll down past search preferences and click Enable expert mode.
Originally Posted by UA Insider
Hi Everyone,

I wanted to let you know that well be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
  1. Go to united.com > My Account
  2. Select Manage Profile
  3. In the Preferences section, select View All Flight Search Preferences
  4. In the Expert Mode section, read and acknowledge the customer advisements
  5. Click Save at the bottom of the page

As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.

Shannon


Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}


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Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?

Old Aug 15, 2023, 8:01 am
  #556  
 
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 545
Originally Posted by quizzi
Even though I enabled expert mode (and disabled and enabled it again I am not seeing the booking classes and their availability. Where can I get help?
if you're in the app, you must sign out and in. If you're on the website, generally a refresh/new search would have expert mode reflected immediately IF you are hard-logged in. Otherwise, you need to sign in again.
SPN Lifer and surram like this.
leftysauce is offline  
Old Mar 9, 2024, 11:54 pm
  #557  
 
Join Date: Aug 2019
Programs: UA*G
Posts: 42
Expert Mode is currently not showing PN/PZ for me, only revenue and award fare classes. This applies both on the website and the United app. Is it just me or is there something going on?
RoomChaser is offline  
Old Mar 10, 2024, 5:54 am
  #558  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,878
Originally Posted by RoomChaser
Expert Mode is currently not showing PN/PZ for me, only revenue and award fare classes. This applies both on the website and the United app. Is it just me or is there something going on?
Can you see PN/PZ when searching for a nonstop flight? I do not see it when searching for connection flights right now.
jsloan and SPN Lifer like this.
Kmxu is offline  
Old Mar 10, 2024, 9:27 am
  #559  
 
Join Date: Nov 2000
Location: DFW from PDX - UA 1K 2MM,Lifetime HHonnors Diamond, Bonvoy AMB/LT Tit, National Exec Elite, Hertz PC
Posts: 554
I noticed this to. Only 1 segment searches is showing PZ and PN. I have to do multiple searches for each leg.
dshafiee is online now  
Old Mar 10, 2024, 9:30 am
  #560  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,176
Originally Posted by dshafiee
I noticed this to. Only 1 segment searches is showing PZ and PN. I have to do multiple searches for each leg.
Since the PN/PZ values have only been correct on multi-segment searches for about one year out of the last ten, its really just forcing you to do what you should have been doing anyway.
jsloan is offline  
Old Mar 10, 2024, 11:30 am
  #561  
 
Join Date: Aug 2019
Programs: UA*G
Posts: 42
Originally Posted by Kmxu
Can you see PN/PZ when searching for a nonstop flight? I do not see it when searching for connection flights right now.
Ah, you are right. Guess I just have to do the extra step now.
RoomChaser is offline  

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