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Old Sep 3, 2012, 4:56 pm
  #1  
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Is this award allowed?

My parents are trying to book the following award:

EWR-IST
open jaw
DXB-BKK (destination)
BKK-EWR

Can someone please tell me if this is a valid award? When they call to try to book it, they're getting an answer that it can't be booked because TG has recently changed their rules and that it's not allowed. That seems a little strange. If there is a real reason it can't be booked, that's fine but the reason they're giving sounds a little odd.

Thanks in advance for any responses.
DaveSFO is offline  
Old Sep 3, 2012, 4:58 pm
  #2  
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It should be as long as both legs cross the Atlantic.
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Old Sep 3, 2012, 5:08 pm
  #3  
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hmmm, I see 2 problems :

1. IST and DXB are in 2 different zones , so open jaw doesn't apply

2. Open jaw should only apply to the O&D points, not the stopover, but u can't make DXB the dest and BKK the stopover since MidEast-FarEast-NA is probably backtracking routing
787fan is offline  
Old Sep 3, 2012, 5:32 pm
  #4  
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Originally Posted by 787fan
hmmm, I see 2 problems :

1. IST and DXB are in 2 different zones , so open jaw doesn't apply

2. Open jaw should only apply to the O&D points, not the stopover, but u can't make DXB the dest and BKK the stopover since MidEast-FarEast-NA is probably backtracking routing
Actually, I think you may be right on #1 - different IATA zones.
rankourabu is offline  
Old Sep 3, 2012, 6:02 pm
  #5  
 
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Book it as a RT with a leg in between IST and DXB, then after it tickets call in to remove the leg
HumbleBee is offline  
Old Sep 3, 2012, 8:58 pm
  #6  
 
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Originally Posted by HumbleBee
Book it as a RT with a leg in between IST and DXB, then after it tickets call in to remove the leg
Have you gotten this to work before?

Can you use different airlines for the leg before and after the stopover?
eethan is offline  
Old Sep 3, 2012, 11:28 pm
  #7  
 
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You can have open jaws from different zones, have done India-Bangaldesh open Jaw this summer, and they are in different award zones.
dinoscool3 is offline  
Old Sep 4, 2012, 12:07 am
  #8  
 
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Originally Posted by eethan
Have you gotten this to work before?

Can you use different airlines for the leg before and after the stopover?
Of course.

If the first the first agent won't do it, hang up politely and call again.
HumbleBee is offline  


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