LilAbner

THAT'S IT!!!
By gosh finally the answer to the OP's prayers.
Everything they're accusing him of was just one BIG typo!

tom911

Or maybe he's too busy with work to check back in. It's only been 2 days.

phranticaw

Yea. I did that (1) and (2) exactly. Basically leveraged UA's policy but was told that 'United is aware' and then two, if you don't like it, maybe this isn't the right place for you. I even considered sending a formal ethics complaint in to our office but my VP -suggested- I move on. Not worth losing a job over what I can get on a Chase signup. (Not sure I'd call it 'fraud'. Their take is they bought the ticket, not you, and thus they own the rewards. It completely clashes with UA policy that says the flyer owns them..but again... what you going to do?)

I actually blame UA more than my company. My company is in it to reduce costs. It's UA's responsibility to protect their program (a they have done in this broader thread) and to deliver the value proposition it is designed to do.

I'm never one to advocate suing since you'll never outlast the company, but if anyone ever got into a case where UA said they gave/bartered rewards, you could always try to leverage concepts like my situation against them.

northpole999

Well, if you are in CA or any of the other states where this is clearly illegal under criminal fraud statutes, I wouldn't want to be their general counsel trying to defend any action against you, direct action or unofficial. Ordering an employee to be complicit in what is criminal act and punishing him for whistleblowing, well I don't think even Daniel Webster could get them off for that.

drewguy

Say the company's policy instead were "When you have accrued enough miles you must use those miles for your next business trip" instead of using them for some other traveler? Would that violate any MP policy?

BTW, what prevents you from switching out to your personal MP number after the reservation is made?

bklink

My partner cannot log into his Mileage Plus account, or reset his password. When he called, they said his account had been "temporarily closed" and that he had to call some lady in Chicago to sort it out. He called her and got voicemail. What the heck is going on? Has anyone encountered this before?

MatthewLAX

Have you sold miles or upgrades to others or engaged in any other shady practices with the MP account?

You need not answer the question here, but if the answer is yes, that might explain it.

bklink

He upgraded me on a flight. Not shady -- I'm his partner!

Ari

Anything besides that?

MatthewLAX

That shouldn't trigger a problem, unless he upgraded you fairly often and there was no indication of your relationship. (giving the appearance that he sold you the upgrades).

I didn't think the new UAdbaCO was cracking down on flyers like PMUA did.

bklink

Nothing other than that one -- he sponsored one regional upgrade for me on a flight PHX-ORD. That was a few months ago and he hasn't logged in much since, as we have been flying other airlines. Maybe it was the upgrade combined with inactivity ?

Btw, the voicemail message that answers says "United Airlines corporate security". Will he ever get his account back? This is freaking us out!

WineCountryUA

sounds like a fraud investigation

A previous thread discuss the process - http://www.flyertalk.com/forum/unite...y-account.html

vandesa

They suspect something nafarious going on.

You can do nothing until you speak to them and they decide if your account and transfer activity is on the up and up.

You will just have to sit tight, and consider what else you did to tick them off. Either you are innocent or you are guilty. It is up to them to decide.

If they are happy they will restore you. If they are NOT they will close your account and you will lose all your saved MP miles.

Ari

They do shut down accounts for third-party fraud-- that is also a possibility.

MatthewLAX

If what you are saying is true bklink, you have no need to worry. Just call them back again or wait for a call back.