5 fascinating facts about the new UA
Aug 5, 2012, 12:06 am
#1
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5 fascinating facts about the new UA
Aug 5, 2012, 12:24 am
#2
Join Date: Mar 2002
Location: DAL
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Great read. Thanks.
It's very interesting how they grade the flights. For places like SFO where weather delays are common and flights are full of elites, the grades for flights must be high. So who determines which flight gets delayed then?
Since transpacific flights probably have more elites than a narrow-body flight from SoCal, does the transpacific flight not get held during a weather hold?
It's very interesting how they grade the flights. For places like SFO where weather delays are common and flights are full of elites, the grades for flights must be high. So who determines which flight gets delayed then?
Since transpacific flights probably have more elites than a narrow-body flight from SoCal, does the transpacific flight not get held during a weather hold?
Last edited by ual744777sta; Aug 5, 2012 at 12:27 am Reason: Grammar
Aug 5, 2012, 1:09 am
#3
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Economy Plus was supposed to be euthanized, until … Before the merger between United and Continental, United decided to do away with its premium economy class, which was being given to elite-level customers at no extra charge.
Also,
Speaking of complaints, there’s a sense that the fee madness has ended and that a new era of “re-bundling” has begun. In the future, airlines like United will sell tickets that are packaged with onboard Wi-Fi, lounge access and the ability to pay a reduced change fee, in case your plans change, says Scott O’Leary, the managing director of customer solutions.
Aug 5, 2012, 1:34 am
#4
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Assuming that these bundled tickets are in Y, I wonder if they've thought the idea of lounge access through - or will F passengers be offered automatic lounge access, too? And where are they all going to sit?
Aug 5, 2012, 2:01 am
#5
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I think this is fascinating. If I'm reading this correctly, then this means that...PMUA was planning on axing E+? Seeing now that DL and AA (and I guess you could say CO as well) are adopting it, I'm surprised.
Also,
This sounds a lot like the 3-tiered fare model that F9 adopted a few years ago. This would be great if for an extra $50, you get E+, free bags, and no change fees— at least for GMs and Silvers.
Also,
This sounds a lot like the 3-tiered fare model that F9 adopted a few years ago. This would be great if for an extra $50, you get E+, free bags, and no change fees— at least for GMs and Silvers.
Aug 5, 2012, 5:18 am
#6
Join Date: Apr 2003
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Three impressions
1) For me the “flat tire” rule is the most useful information presented here
2) The United Clubs are already full to overflowing during peak periods
3) Good to see that Scott is still around ^
SunLover
2) The United Clubs are already full to overflowing during peak periods
3) Good to see that Scott is still around ^
SunLover
Aug 5, 2012, 7:14 am
#8
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So the next time your flight is delayed or diverted, and a United employee hands you a hotel voucher and rebooked airline ticket when you arrive instead of making you wait in a long line, you’ll know where to send the flowers.
I want some of whatever Christopher Elliott was smoking when he wrote that one.
Ohhh, my sides ache.
Aug 5, 2012, 7:23 am
#9
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Actually, I find the article reassuring, even if United isn't delivering on the promises made to Mr. Elliot. It shows that at least some of the management team "get" it, that it matters that a company that provides a service better be attuned to what the customers want and expect.
Aug 5, 2012, 7:30 am
#10
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Is there a summary of the different rules ofr access to E+ over the years somewhere?
Aug 5, 2012, 8:28 am
#11
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Actually, I find the article reassuring, even if United isn't delivering on the promises made to Mr. Elliot. It shows that at least some of the management team "get" it, that it matters that a company that provides a service better be attuned to what the customers want and expect.
Aug 5, 2012, 9:50 am
#12
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Actually, I find the article reassuring, even if United isn't delivering on the promises made to Mr. Elliot. It shows that at least some of the management team "get" it, that it matters that a company that provides a service better be attuned to what the customers want and expect.
Aug 5, 2012, 9:50 am
#13
Join Date: Jun 2008
Posts: 4,187
Frankly, I find it unfortunate that E+ seating was not eliminated. (Had UA done away with it, the other airlines would not have started to change their seating.) The day UA brought it out, I thought it stupid. Couldn't imagine why anyone would be willing to spend $$ for it and for years E+ seats were empty until they started to get filled by FF elites and systemwide capacity was cut. Unfotunately, I think E+ helps to foster an attitude by FF elites that they are in fact better than those in other seats. Over entitlement!
Last edited by iluv2fly; Aug 5, 2012 at 10:21 am Reason: merge
Aug 5, 2012, 9:55 am
#14
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I'll comment on what's fascinating.....that any of these ya-hoos actually feel they're making a difference. C'mon, this airline is now tier 3 no matter how fancy the digs.
Aug 5, 2012, 10:02 am
#15
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Great read. Thanks.
It's very interesting how they grade the flights. For places like SFO where weather delays are common and flights are full of elites, the grades for flights must be high. So who determines which flight gets delayed then?
Since transpacific flights probably have more elites than a narrow-body flight from SoCal, does the transpacific flight not get held during a weather hold?
It's very interesting how they grade the flights. For places like SFO where weather delays are common and flights are full of elites, the grades for flights must be high. So who determines which flight gets delayed then?
Since transpacific flights probably have more elites than a narrow-body flight from SoCal, does the transpacific flight not get held during a weather hold?
