UA mistake award redemption rates for China travel [UA says will void tickets]
#1
Original Poster
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,587
UA mistake award redemption rates for China travel [UA says will void tickets]
Moderator Edit: Please see the following update from UA Insider
Was searching UA for 2 friends to BKK.
I saw this and ignored it - Then I saw that I was not alone
Gary has posted this about UA.
http://boardingarea.com/blogs/viewfr...om+the+Wing%29
I am curious, if I try to book this from an account with very few miles (which I will) what can UA do to get more miles from me?
Can I use it as a "freely cancellabe award" until I know for sure.
Coming on he heels of the open SQ awards, I am all for SHARES.
Once they ticket this with a ticket number and the account has zero miles left (at most, less than a 1000) does this award stand?
UPDATE:
Could not do it for less than 150k return oneway now
The system glitch may be fixed!
Maybe it is only economy
Update 2 - Still works
I went ahead with miles from an acct that has only 100 miles, so no risk to me of the extra miles being taken.
19th in views on the new Consolidated UA forum with 75k views within 36 hrs!
Way to go, Gang!
Hi Everyone, over the weekend, we discovered a united.com programming error that allowed customers to obtain Mileage Plus travel awards to and from Hong Kong for as little as four miles roundtrip per person, substantially below published levels, which we disclose to customers. We have since corrected the error and will be in contact with customers who have tickets issued at the incorrect award amounts. Customers will be given the choice to redeem at the correct mileage amount or re-deposit their award with all fees waived. We regret any inconvenience this has caused you, and appreciate your understanding.
Shannon Kelly
Director, Customer Insights
United Airlines
Shannon Kelly
Director, Customer Insights
United Airlines
Was searching UA for 2 friends to BKK.
I saw this and ignored it - Then I saw that I was not alone
Gary has posted this about UA.
http://boardingarea.com/blogs/viewfr...om+the+Wing%29
I am curious, if I try to book this from an account with very few miles (which I will) what can UA do to get more miles from me?
Can I use it as a "freely cancellabe award" until I know for sure.
Coming on he heels of the open SQ awards, I am all for SHARES.
Once they ticket this with a ticket number and the account has zero miles left (at most, less than a 1000) does this award stand?
UPDATE:
Could not do it for less than 150k return oneway now
The system glitch may be fixed!
Maybe it is only economy
Update 2 - Still works
I went ahead with miles from an acct that has only 100 miles, so no risk to me of the extra miles being taken.
Way to go, Gang!
Last edited by ffI; Jul 16, 2012 at 9:06 pm Reason: updated thread title
#2
Join Date: Jan 2007
Programs: PC Pl, UA 1K, CC Gl
Posts: 2,235
Gary has posted this about UA.
I am curious, if I try to book this from an account with very few miles (which I will) what can UA do to get more miles from me?
Can I use it as a "freely cancellabe award" until I know for sure.
Coming on he heels of the open SSQ award, I am al for SHARES.
Once they ticket this with a ticket number and the account has zero miles left (at most, less than a 1000) does this award stand?
http://boardingarea.com/blogs/viewfr...om+the+Wing%29
I am curious, if I try to book this from an account with very few miles (which I will) what can UA do to get more miles from me?
Can I use it as a "freely cancellabe award" until I know for sure.
Coming on he heels of the open SSQ award, I am al for SHARES.
Once they ticket this with a ticket number and the account has zero miles left (at most, less than a 1000) does this award stand?
http://boardingarea.com/blogs/viewfr...om+the+Wing%29
#3
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
UA mistake award fare
Doesn't work for me
#4
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,842
I don't see that United will be under any obligation to honor these, unlike revenue mistake fares there is a known standard award price. Still it does illustrate how crappy their systems are, they don't even do range or sanity checking.
#5
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, LH Senator *Gold, AA EXP OWE Hyatt Globalist
Posts: 21,556
Try x-HKG to anywhere in Asia/Europe.
Just booked two RT First Class HKG-BKK-CDG on TG A380 for 8 miles and $235 in taxes/fees.
Already received confirmation and ticket numbers. This is going to be fun.
Just booked two RT First Class HKG-BKK-CDG on TG A380 for 8 miles and $235 in taxes/fees.
Already received confirmation and ticket numbers. This is going to be fun.
#6
Join Date: Nov 2006
Location: Chicago
Programs: Cards with lots of logos on them
Posts: 591
Just booked two tickets in F on TG HKG-BKK-FCO for 8 miles as well.
My only issue is trying to find availability from LAS-HKG-LAS
My only issue is trying to find availability from LAS-HKG-LAS
#7
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,419
Well I have tkt numbers and only 8 miles deducted. One way hkg to ewr in BF
#8
Join Date: May 2006
Location: SAN
Programs: UA lifetime gold, 1.8MM; Marriott lifetime Titanium
Posts: 488
UA mistake award fare
What a great deal!! Now this is the only thing about SHARES that I like!!!!
#10
Join Date: Jun 2008
Location: ORD
Programs: AA EXP, AS MVPG
Posts: 226
Oh my, HKG-BKK-MAD and back for 4 miles...haha. This one will be funny.
#11
Join Date: Jun 2009
Posts: 426
Popcorn ready. Over/under on first threat of "lawyering up" once UA cancels? I'll go Monday at 2pm.
#12
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, LH Senator *Gold, AA EXP OWE Hyatt Globalist
Posts: 21,556
SFO-HKG-BKK-DPS and back in UA/TG First. 8 miles and $72 in taxes for the two of us.
One change I definitely like.
One change I definitely like.
#13
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,567
#14
Join Date: Apr 2006
Location: DFW/SEA
Programs: *A Silver, AA Gold + Miles Scattered Everywhere.
Posts: 2,045
just for fun just booked for 3 people RT SEA-HKG and it only cost 12 miles
#15
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
Tried it, still "works" as of 1:30 PM EDT, still awaiting ticketing of course. I really have zero expectation this will stick, especially with it spreading like wildfire across the blogs. Perhaps if a few people slipped under the radar, but now UA will probably be checking every relevant reservation, if it isn't detected automatically. Oh well, fun to try at least.