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Old Jul 7, 12, 5:36 pm   #1
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[NOW EXPIRED]: SQ releasing almost all F award (O)

Hi All,

Doing some planning/booking and noticed that (I think due to a systems conversion issue) SQ has released ridiculous amounts of F (O award availability) on almost all routes to *A redeption!
Grab them before they go! I suspect its an error-website says they are converting systems, but I was able to ticket no prob with UA miles.
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Old Jul 7, 12, 5:43 pm   #2
  
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Amazing find!
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Old Jul 7, 12, 5:45 pm   #3
  
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The question is will UA/SQ honor these when things get fixed.
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Old Jul 7, 12, 5:50 pm   #4
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does not allow me to book

Out of curiosity check random dates in August. While there were availability, the website would not allow me to book - got error message, due to rapidly change award availability, the flights selected are no longer available...
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Old Jul 7, 12, 5:52 pm   #5
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I just booked 5 different seats no prob....try diff dates?
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Old Jul 7, 12, 5:54 pm   #6
  
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Quote:
Originally Posted by ConnFlyer View Post
The question is will UA/SQ honor these when things get fixed.
They would have to I imagine. SQ shot themselves in the foot by requiring reservations on award travel to be ticketed right away (NO COURTESY HOLDS). If it comes back OK, and is ticketed, not much they can do. It's 7:30 AM here in Asia so I would grab them now. I'm sure when SQ figures it out they will close down the system till its fixed (but it is a Sunday......maybe it will last a few more hours). I just tried one search (SFO-ICN) and first shows avail on SQ
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Old Jul 7, 12, 5:56 pm   #7
  
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It doesn't show up with the ANA award search but it's definitely showing on the UA site (minus A380 in F/R).

Anyone gotten these ticketed with SQ confirmation numbers?
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Old Jul 7, 12, 5:59 pm   #8
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Originally Posted by Pingtung View Post
It doesn't show up with the ANA award search but it's definitely showing on the UA site (minus A380 in F/R).

Anyone gotten these ticketed with SQ confirmation numbers?
While this is not F, but I found a SQ JFK-FRA A380 in I, and then connect to LH FRA-SIN A380 for a search of JFK-SIN. That is interesting - 2 A380 business back to back on different airline... Not interested in LH A380 business cabin though.
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Old Jul 7, 12, 5:59 pm   #9
  
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They just took their website down:

Dear Valued Customer,


We regret that our website is temporarily unavailable.

This is because Singapore Airlines and SilkAir are currently undergoing a transition to a new reservations system at this time.

As such, bookings through www.singaporeair.com, www.silkair.com, call centres, service centres and travel agents are not available. All KrisFlyer-related transactions, as well as online/mobile functions (e.g.SMS alerts, etc) are also suspended. We expect to resume these services progressively from 2200 hours on 08 July 2012 Singapore local time (GMT+8).

During this period, all our flights are due to operate as scheduled. However, please note that Internet, mobile and early check-in is not available for all flights on 08 and 09 July 2012 Singapore local time (GMT +8). For information on flight status, please check with the respective airports.

Should you require urgent assistance, please email us at customer_support@singaporeair.com.sg. For non-urgent service or general feedback, we would appreciate if you could visit our website after 2200 hours on 08 July 2012 Singapore local time (GMT +8).
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Old Jul 7, 12, 6:09 pm   #10
  
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My money says they won't honor them, but it's worth trying. I would not change any existing reservations, though, unless on UA metal where agents can manually overbook I/O in the event these get bounced.

In my experience, there is usually a lag with SQ in getting *A partner award flights ticketed, so even if you have a record locator from UA, it does not mean your SQ segment has actually been issued.
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Old Jul 7, 12, 6:11 pm   #11
  
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Come on, Philippines call center, don't let me down! Let's make this change to all SQ
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Old Jul 7, 12, 6:15 pm   #12
  
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I could make a booking on UAL and also got a ticket issued. If SQ cancels it or not we shall see. Not sure if SQ can come back and cancel once UA issues a ticket.
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Old Jul 7, 12, 6:22 pm   #13
  
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Just booked an Asian trip in Singapore First over the new year. Wow! Got a confirmation back from United already -- this reservation is ticketed and confirmed.

We shall see I guess.. fingers crossed.
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Old Jul 7, 12, 6:22 pm   #14
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Originally Posted by TravellingMan View Post
I could make a booking on UAL and also got a ticket issued. If SQ cancels it or not we shall see. Not sure if SQ can come back and cancel once UA issues a ticket.
Finally scored SQ61 (IAH > DME > SIN) in F!

UA eTicket issued and confirmed!
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Old Jul 7, 12, 6:24 pm   #15
  
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FYI no SQ flights are currently visible in AMADEUS.
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