Purchased Upgrades--falling out of the system
May 23, 2012, 9:47 pm
#16
Join Date: Jul 2008
Location: Honolulu
Programs: UA 1K 1.7mm
Posts: 449
b52murph, It is a good idea to keep your eye on the R inventory starting a week before the flight. As soon as you see the r inventory 1 or greater, immediately call UA and ask them to upgrade you. It usually takes 15 to 20 minutes but they will do it. If you get a CS agent who says they cannot do this, simply hang up and call back until you get a CS agent who will. This has worked for me on several occasions post 3-3-12. Good luck.
