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Interim Expenses While Waiting for Lost/Delayed Luggage

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Interim Expenses While Waiting for Lost/Delayed Luggage

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Old Mar 22, 2012, 11:38 am
  #1  
Original Poster
 
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 951
Interim Expenses While Waiting for Lost/Delayed Luggage

What are the UA rules for reimbursing for Lost/Delayed luggage while traveling United internationally?

How/What can I ask for?

TIA
100% Green is offline  
Old Mar 22, 2012, 11:46 am
  #2  
 
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
Did you complete this form?

https://www.united.com/web/en-US/con..._201112_en.pdf

Are you asking how much money you will be reimbursed for items you must replace until your bags are found?
6rugrats is offline  
Old Mar 22, 2012, 11:50 am
  #3  
 
Join Date: Nov 2007
Location: LAX
Programs: UA Global Services 1MM,, AA Exec Plat. Hilton Honors Diamond, Marriott Gold, Hyatt Globalist
Posts: 606
Originally Posted by 100% Green
What are the UA rules for reimbursing for Lost/Delayed luggage while traveling United internationally?

How/What can I ask for?

TIA
UA will reimburse you for your temporary items ONLY if your luggage is eventually found. If they end up compensating you for an actual LOST bag (which their maximum liability is somewhere around $3300), they will not also cover the cost of your temporary items purchased.

My friend recently had his bag lost by UA, and was initially told that his temporary items + max compensation would be offered, but they only ended up giving him the max comp. Good luck!
globetraveler is offline  


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