Last edit by: NoDestinations
Some common reasons for "Advance seat assignments are restricted for this flight."
- Bookings made at begin of schedule (aka 330 or so days out) --
seatmap has not yet been released.Wait a week or two and seat selection should become available - Pending aircraft change
- Bookings made within 24 hours of flight will receive this message, check in for flight to select seats
What does "Advance seat assignments are restricted for this flight" mean?
#121
Join Date: Feb 2009
Posts: 6,574
The only problem is if it doesn't I'm outside the 24 hour window to cancel free of charge
#122
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Seat selection will become available soon, I promise. I and many others have run into exactly this issue before when booking awards at T-330.
#124
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,324
Yes, you will be fine. Seat selection is restricted on flights that have just been loaded in. This applies to all tickets (award and paid) and will sort itself out in a few weeks.
#125
Join Date: Feb 2009
Posts: 6,574
I was shocked to find a 12.5K one way Saver Award today which I grabbed, BDL/MSP for Saturday June 2 2018.
As usual during the booking I picked my seat. No seat showed up on the reservation so I picked my seat again and still nothing.
I called UA and they could not assign my seat either.
Is this something new for saver awards ?
I cancelled the reservation as I'm not going to get stuck in a middle seat in the last row for a flight I booked 11 months in advance.
The only thing I can think of is AA and DL don't have their schedules out to June 2 so maybe UA opens up flights but it's too early to pick seats and I may be able to pick seats next week. The agent said I can pick seats when I check in..
As usual during the booking I picked my seat. No seat showed up on the reservation so I picked my seat again and still nothing.
I called UA and they could not assign my seat either.
Is this something new for saver awards ?
I cancelled the reservation as I'm not going to get stuck in a middle seat in the last row for a flight I booked 11 months in advance.
The only thing I can think of is AA and DL don't have their schedules out to June 2 so maybe UA opens up flights but it's too early to pick seats and I may be able to pick seats next week. The agent said I can pick seats when I check in..
Seat selection was available today, thanks
#126
Join Date: Jan 2016
Location: HI
Posts: 40
United Award Ticket - No Seat Selection?
I just booked an award ticket for my son and I on United in economy from HNL to LHR with a short layover in LAX. I was able to select seats during the booking process, and even selected economy plus seats for an extra charge for the LAX-LHR flight. When the confirmation and e-ticket processed, my itinerary stated that seat assignments were not available for my flights and I would be able to select them at check-in. I checked my credit card, and United charged me for the economy plus selection, but I still don't have a seat assignment? Has this happened to anyone else? It was a saver award redemption if that makes a difference.
Many thanks for any insight on this!
Many thanks for any insight on this!
#127
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,837
I just booked an award ticket for my son and I on United in economy from HNL to LHR with a short layover in LAX. I was able to select seats during the booking process, and even selected economy plus seats for an extra charge for the LAX-LHR flight. When the confirmation and e-ticket processed, my itinerary stated that seat assignments were not available for my flights and I would be able to select them at check-in. I checked my credit card, and United charged me for the economy plus selection, but I still don't have a seat assignment? Has this happened to anyone else? It was a saver award redemption if that makes a difference.
Many thanks for any insight on this!
Many thanks for any insight on this!
#129
Join Date: Jan 2016
Location: HI
Posts: 40
#130
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,567
Seating is not fully enabled for flights when initially released for purchase. But it is just a shortterm issue.
#131
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,093
#132
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,324
Note that if you were charged for Economy Plus, however, you might have a bit of an issue with that. Most likely case is the website will prompt you for the fee again - pay it and get the original charge refunded.
#133
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,445
Can't get united.com to assign Polaris seats
Just snagged 4 J awards on UA's Polaris (777-300) but the website doesn't seem to take my seat assignments. I can select seats, hit 'continue', but then the seat assignments don't show up in the summary. If I go back to the seat assignment page, it doesn't show us in our selected seats either. Is this a known bug? Any workaround?
This is an international, 2 segment, one-way award, with the first leg on TAP, if that matters.
This is an international, 2 segment, one-way award, with the first leg on TAP, if that matters.
#134
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
#135
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,898
Just snagged 4 J awards on UA's Polaris (777-300) but the website doesn't seem to take my seat assignments. I can select seats, hit 'continue', but then the seat assignments don't show up in the summary. If I go back to the seat assignment page, it doesn't show us in our selected seats either. Is this a known bug? Any workaround?
This is an international, 2 segment, one-way award, with the first leg on TAP, if that matters.
This is an international, 2 segment, one-way award, with the first leg on TAP, if that matters.