Learning the new website: How to find SWUable fares
#1
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Join Date: Apr 2001
Location: PSM
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Learning the new website: How to find SWUable fares
Today’s how-to post is about how to find and book fares on which System-wide Upgrades (SWUs) can be redeemed. There is a check-box on the site that lets you search for generally upgradeable tickets, but that doesn’t limit the search to fares which are SWU-eligible, namely W fares or higher. But is it possible to limit the searches to specific fares, so the new site makes it somewhat reasonable.
To start, click on the link for an Advanced Search at the bottom of the search form on the main page:
Towards the bottom of that form there is a section for fare preference:
The key is to put the eligible fare classes – Y,B,M,E,U,H,Q,V,W – in the box at the bottom there when searching. If you can remember all those and type them in every time that’s great, but there should be a better, easier way to do it. Welcome to GreaseMonkey scripts. Much like the script I built to make searching for upgrade inventory easier, this one makes putting the correct fares into that box automatic. Just load the script found here into a compliant browser and going to the advanced search page will automatically populate that box:
If you don’t select the radio button then it will still search all fares, but if you’re looking for a SWUable fare then select that button and the results will limit to the appropriate fares.
Combine that with with the script that shows upgrade inventory on the search results page and you’ve got a solution that shows the proper fare and the upgrade inventory all at once.
Note that you should book the ticket first and let the ticket actually be issued before requesting the upgrade. It is a two step process.
In addition to booking the fares, sometimes it is useful to be able to find the cheapest published SWU-eligible fares. To help on that front I’ve built another tool that collects the W fares for about 100 North America departure points and 50 or so international destinations and displays them in a reasonably easy-to-read and -parse view. Pick a departure or destination city and compare rates, or just pick a price point and see what’s available below that point:
Click on a city and get:
Those fares are all without the YQ and without taxes, so they are artificially low, but if you are comparing fares to/from a region and looking to know if a nearby airport can save you some cash it can be quite useful. And there are a few improvements coming in the very near future which should help even more.
Happy flying!
To start, click on the link for an Advanced Search at the bottom of the search form on the main page:
Towards the bottom of that form there is a section for fare preference:
The key is to put the eligible fare classes – Y,B,M,E,U,H,Q,V,W – in the box at the bottom there when searching. If you can remember all those and type them in every time that’s great, but there should be a better, easier way to do it. Welcome to GreaseMonkey scripts. Much like the script I built to make searching for upgrade inventory easier, this one makes putting the correct fares into that box automatic. Just load the script found here into a compliant browser and going to the advanced search page will automatically populate that box:
If you don’t select the radio button then it will still search all fares, but if you’re looking for a SWUable fare then select that button and the results will limit to the appropriate fares.
Combine that with with the script that shows upgrade inventory on the search results page and you’ve got a solution that shows the proper fare and the upgrade inventory all at once.
Note that you should book the ticket first and let the ticket actually be issued before requesting the upgrade. It is a two step process.
In addition to booking the fares, sometimes it is useful to be able to find the cheapest published SWU-eligible fares. To help on that front I’ve built another tool that collects the W fares for about 100 North America departure points and 50 or so international destinations and displays them in a reasonably easy-to-read and -parse view. Pick a departure or destination city and compare rates, or just pick a price point and see what’s available below that point:
Click on a city and get:
Those fares are all without the YQ and without taxes, so they are artificially low, but if you are comparing fares to/from a region and looking to know if a nearby airport can save you some cash it can be quite useful. And there are a few improvements coming in the very near future which should help even more.
Happy flying!
#2
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
Surely you mean GPUs!
Speaking of SWU/GPUs, you have any insight into the current situation where some folks are being told that if your GPU doesn't clear by T-24, it is game over, you don't get moved to the upgrade list for the last 24 hours?
This would obviously be a pretty severe devaluation of GPUs, and I'm guessing it isn't actually the new policy, but it would be nice to know if you've heard anything.
Thanks for the post, and that greasemonkey script. Oh and this new W fare thing looks great, too.
Speaking of SWU/GPUs, you have any insight into the current situation where some folks are being told that if your GPU doesn't clear by T-24, it is game over, you don't get moved to the upgrade list for the last 24 hours?
This would obviously be a pretty severe devaluation of GPUs, and I'm guessing it isn't actually the new policy, but it would be nice to know if you've heard anything.
Thanks for the post, and that greasemonkey script. Oh and this new W fare thing looks great, too.
#3
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
Very good guess. :-:
There are plenty of agents who don't understand the actual rules right now. Unfortunate, but a reality of this sort of change. They'll start to learn soon enough, I hope.
#4
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
Thanks for doing this tutorial series and even adding in some missing functionality. Perhaps you can get them organized together into a sticky?
There's one thing about SWU (GPU) usage I haven't been able to figure out. I often book trips with a UA segment connecting to an LH segment and know that the UA segment needs to be at least W, while the LH one must be at least V (whose idea was that?). Unfortunately the web site books each segment in the lowest fare type from your list it can get. While you can book it all in V, that's usually more expensive, so I book it in W online and then call to have the LH segments changed to V, and maybe change other segments that are not being upgraded to even lower codes.
Is there any way to specify fare types for each segment on the web site? I thought maybe combining itineraries would work, but that doesn't actually merge the records.
There's one thing about SWU (GPU) usage I haven't been able to figure out. I often book trips with a UA segment connecting to an LH segment and know that the UA segment needs to be at least W, while the LH one must be at least V (whose idea was that?). Unfortunately the web site books each segment in the lowest fare type from your list it can get. While you can book it all in V, that's usually more expensive, so I book it in W online and then call to have the LH segments changed to V, and maybe change other segments that are not being upgraded to even lower codes.
Is there any way to specify fare types for each segment on the web site? I thought maybe combining itineraries would work, but that doesn't actually merge the records.
#5
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It would still require the additional GPU for the LH segment, but the fare should be better.
#6
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Beautiful! However, there's another situation that may affect some, viz, when two people w/ status are on the same PNR(Confirmation No.) & want to be upgraded. In our instance, the two of us (Mr/Ms BH) are both 1K & have the appropriate number of SWU/GPUs in our individual accounts. In the PMUA days, a call to the 1K desk sufficed, just take the instruments from each account, ta da! For an international flight booked just recently, pretty much followed the upgradeable booking protocol outlined above, but found no upgrade button when all was done. But in any case, had to call the 1K desk (whatever it is now) to apply the instruments (Grease Monkey script showed that there were R's available). After minimal hold time, explained to the agent what I wanted to do. Apparently not so simple: needed PINs for each account, then a lot of clicking in the background plus several hold times trying to ignore the over-&-over commercials (I was on speaker phone & doing my own work, so not too much time wasted). Eventually (maybe a half hour total) it was done. BUT the confirmation had to be split in two in order access the GPUs individually. So now we have 2 "PNR"s, but are seated together in C. I'll chalk this up to system unfamiliarity of both me & agent. Surely there has to be a better way to do this; shudder at the thought of having to go thru all of this for future bookings.
#7
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
Not that I know of, but I don't think it will do what you want anyways. If you need to be on a V fare all the way through then just look for that. Otherwise you're going to be buying a W fare USA-FRA and then a V fare FRA-wherever. The system would add those two numbers together to come up with the final fare. My guess is that just buying a V fare USA-Wherever would be better.
It would still require the additional GPU for the LH segment, but the fare should be better.
It would still require the additional GPU for the LH segment, but the fare should be better.
By the way, I had one recent case where doing all V wouldn't even work because a third partner on the trip had W, but no V availability. The web site tried to force it all into Q, for an extra $700 above what I ended up paying. I wonder how often people overpay like this.
Beautiful! However, there's another situation that may affect some, viz, when two people w/ status are on the same PNR(Confirmation No.) & want to be upgraded. In our instance, the two of us (Mr/Ms BH) are both 1K & have the appropriate number of SWU/GPUs in our individual accounts. In the PMUA days, a call to the 1K desk sufficed, just take the instruments from each account, ta da! For an international flight booked just recently, pretty much followed the upgradeable booking protocol outlined above, but found no upgrade button when all was done. But in any case, had to call the 1K desk (whatever it is now) to apply the instruments (Grease Monkey script showed that there were R's available). After minimal hold time, explained to the agent what I wanted to do. Apparently not so simple: needed PINs for each account, then a lot of clicking in the background plus several hold times trying to ignore the over-&-over commercials (I was on speaker phone & doing my own work, so not too much time wasted). Eventually (maybe a half hour total) it was done. BUT the confirmation had to be split in two in order access the GPUs individually. So now we have 2 "PNR"s, but are seated together in C. I'll chalk this up to system unfamiliarity of both me & agent. Surely there has to be a better way to do this; shudder at the thought of having to go thru all of this for future bookings.
Last edited by iluv2fly; Mar 15, 2012 at 6:46 pm Reason: merge
#11
Join Date: May 2003
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#12
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Also, you can just check the box on the search form to show flights where upgrades are available, but that's more clicks to get the dame data.
#14
Join Date: Jan 2000
Location: SMF
Programs: UA 1K MM, AA EXP
Posts: 1,537
#15
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UA+ means at least one flight, starting with UA-marketed. /f tells it that you are going to provide fare details next. bc= specifies a booking class. The | is an "or" operator. Put it all together and you get a query indicating that you want flights on UA in booking classes listed in the | delimited string. With the 30-day flexible search on ITA that can get you a lot of options. And these codes go in the advanced routing code section of the page.