Anybody have EQMs post from purchases on the Chase MP Signature Visa this year?
May 10, 2012, 8:23 am
#76
Join Date: Mar 2012
Location: Chicago, IL
Programs: AAdvantage, MileagePlus(ick)
Posts: 296
I talked to CHASE about this a couple months ago.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
May 10, 2012, 5:49 pm
#78
Join Date: Feb 2006
Location: SF Bay Area
Programs: 1P, AA EXP, SPG Gold
Posts: 1,491
I talked to CHASE about this a couple months ago.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
May 10, 2012, 6:04 pm
#79
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
I had 2378 PQM post with a "post date" of 2/29, though they showed up much later than that. I have no idea where that number came from, as no combination of tickets I purchased adds up to that. In any case, I figure I'm owed another 1079 PQM at the moment.
May 10, 2012, 6:40 pm
#80
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
$35k spend EQMs just posted (5k eqm)
My $35k threshold 5k EQMs posted just a week or so ago, probably two weeks after hitting the threshold. Don't think I've seen EQMs hit yet for flights purchased with the credit card. I'll have to look into that.
May 10, 2012, 6:47 pm
#81
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
I talked to CHASE about this a couple months ago.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
They told me that the PQMs have to be manually screened and submitted to United. It can take 6-8 weeks after United.com purchases.
Sure enough, at the end of March, my January 399 PQMs were posted from Chase.
Since it's a manual handshake from CHASE to UA, I wouldn't be surprised UA is dropping the ball sometimes.
May 10, 2012, 7:11 pm
#82
Join Date: May 2007
Location: IAD
Posts: 302
May 10, 2012, 10:43 pm
#83
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
This is funny- when I log in to my Chase accounts there's a little link on the side saying "Chase is listening- what can we do better". I sent a quick message about the PQM posting problems and got a near immediate response apologizing and offering 2500 miles be posted to my UA account.
May 10, 2012, 11:14 pm
#84
Join Date: Apr 2012
Location: TPE
Programs: UA Gold, HA Premier, Hertz #1 Gold PC, SBUX Gold
Posts: 603
This is funny- when I log in to my Chase accounts there's a little link on the side saying "Chase is listening- what can we do better". I sent a quick message about the PQM posting problems and got a near immediate response apologizing and offering 2500 miles be posted to my UA account.
May 10, 2012, 11:39 pm
#85
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,573
I was about to ask about this - usually I get these 5000 EQMs during the April statement (that is due in May), but I didn't get them this time. I also get confused about this, so I wanted to ask if the $35K spend is based on calendar Jan 1-Dec 31, or if it is based on when I first got the card. In 2010 & 2011, I received those 5000 EQMs during the April statement, even though I had surpassed the $35K spend around Feb/March those years. But for this year, I don't think I've actually yet hit the $35K spend.
May 11, 2012, 12:18 am
#86
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
Posts: 1,759
I was about to ask about this - usually I get these 5000 EQMs during the April statement (that is due in May), but I didn't get them this time. I also get confused about this, so I wanted to ask if the $35K spend is based on calendar Jan 1-Dec 31, or if it is based on when I first got the card. In 2010 & 2011, I received those 5000 EQMs during the April statement, even though I had surpassed the $35K spend around Feb/March those years. But for this year, I don't think I've actually yet hit the $35K spend.
May 11, 2012, 4:35 am
#87
Join Date: May 2007
Location: IAD
Posts: 302
This is funny- when I log in to my Chase accounts there's a little link on the side saying "Chase is listening- what can we do better". I sent a quick message about the PQM posting problems and got a near immediate response apologizing and offering 2500 miles be posted to my UA account.
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May 11, 2012, 1:16 pm
#88
Join Date: Oct 2008
Programs: UA 1k MM
Posts: 96
Be careful with 5k PQM bonus - vanishing PQMs
I spent close to 1.5 hours on the phone with MP, and they confirmed the error but couldn't explain how it might have occurred. They indicated that it had "been sent to HQ" and that I could expect resolution within 2-3 weeks.
So beware, and check your totals - seems that 'they giveth with one hand, and taketh away with the other !!!'
May 11, 2012, 1:30 pm
#89
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
This is funny- when I log in to my Chase accounts there's a little link on the side saying "Chase is listening- what can we do better". I sent a quick message about the PQM posting problems and got a near immediate response apologizing and offering 2500 miles be posted to my UA account.
May 11, 2012, 2:04 pm
#90
Join Date: Sep 2009
Programs: UA 1K, UA 1 MM
Posts: 67
Wow I'll have to try this. I honestly think it is a UA issue because every time I call Chase they completely agree with me and indicate that they will send the EQM notifications to UA once again through their marketing department, but I have indeed been told about the manual reporting and entering of EQMs, which strangely never seemed to be an issue pre 3/3. I think it must be that it used to be automatic and something about SHARES doesn't allow it now. I know know I'm playing the blame everything on SHARES game, but frankly I'm sick of paying something like $95 a year for my Select Card and then not actually getting the benefits stated in my member agreement.