SDC Question
Mar 4, 2012, 11:35 am
#1
In memoriam
Original Poster
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
SDC Question
Newbie question about SDCs. If you have an itinerary going from say JFK/IAD/SFO departing in the early a.m., is it possible to SDC just the second leg and take a later flight (i.e.: create a longer layover).
If this is covered elsewhere apologies in advance, I wasn't able to find it.
If this is covered elsewhere apologies in advance, I wasn't able to find it.
Mar 4, 2012, 11:54 am
#2
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
I don't see how to do a SDC on the new website, when I try to change to a later flight it wants to charge $200 more. Been on hold for 20 mins so far... I would just get in line and wait the hour or so.
One other question, I am hearing that for any SDC now you need to have your original fare still available. Was this the case for UA? wasn't it just H availabilty.
One other question, I am hearing that for any SDC now you need to have your original fare still available. Was this the case for UA? wasn't it just H availabilty.
Last edited by iluv2fly; Mar 4, 2012 at 12:57 pm Reason: merge
Mar 5, 2012, 8:04 am
#4
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
These "new rules" are a downgrade for 1k's especially if your on a cheaper fare. I was on an E fare and the agent was able to force E availability still, but if you buy a cheaper fare, the old SDC benefit for 1K's benefit is effectively gone.
Mar 5, 2012, 8:13 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Sometimes. Usually making such a change breaks the fare rules and it fails. But not always.
Mar 6, 2012, 7:34 am
#6
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
Can't do same day changes on the website????
I want to do a same day change on a flt. I am within 24 hours and have always done these online. Now I'm getting a message I have to call. Has anyone been able to do these online. I am dreading calling as I am hearing horror stories on wait times even as a 1k.
Mar 6, 2012, 7:37 am
#7
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
It has changed as I found out even 1K's have to upfare now if your original fare class is not available.
http://www.flyertalk.com/forum/unite...-question.html
http://www.flyertalk.com/forum/unite...-question.html
Last edited by escapefromphl; Mar 6, 2012 at 7:56 am
Mar 6, 2012, 10:01 am
#8
Join Date: Sep 2011
Location: NYC
Programs: AA EXP, UA Plat
Posts: 311
True - but all fare classes release approximately 3 hours prior to the flight so if you are willing to wait until that time - you should generally be able to get a seat in your fare class (assuming the flight is not full).
Mar 6, 2012, 6:34 pm
#9
Join Date: May 2011
Posts: 5,814
I wish they would fix it -- but I feel like they have bigger issues to fix right now.
Mar 15, 2012, 10:02 am
#10
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
SDC - Waitlist Question
On the old united.com if there were no confirmed SDCs available during OLCI, I could still put myself on the waitlist/standby list to clear a SDC at the gate.
In the new system, I only see one flight that I can confirm. Is there a way to be added to the standby or waitlist for a flight that has open seats but just not in my fare category?
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
In the new system, I only see one flight that I can confirm. Is there a way to be added to the standby or waitlist for a flight that has open seats but just not in my fare category?
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
Mar 15, 2012, 10:05 am
#11
Join Date: Aug 2010
Location: SFO, BDL
Programs: UA 1K, AA Plat, CX GR, Hilton Diamond, Global Entry
Posts: 963
In the new system, I only see one flight that I can confirm. Is there a way to be added to the standby or waitlist for a flight that has open seats but just not in my fare category?
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
Mar 15, 2012, 10:15 am
#12
In memoriam
Original Poster
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
On the old united.com if there were no confirmed SDCs available during OLCI, I could still put myself on the waitlist/standby list to clear a SDC at the gate.
In the new system, I only see one flight that I can confirm. Is there a way to be added to the standby or waitlist for a flight that has open seats but just not in my fare category?
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
In the new system, I only see one flight that I can confirm. Is there a way to be added to the standby or waitlist for a flight that has open seats but just not in my fare category?
Can this be done by internet OLCI? By mobile OLCI? By phone agent? By airport kiosk? Only via an airport agent? I hope the answer is not "not-at-all"
Mar 15, 2012, 10:17 am
#13
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
Ouch. I take it that means it can't be done by kiosk either?
Mar 17, 2012, 10:43 am
#14
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
SDC Inventory Buckets
Based on yesterday's experience, I will say that UA seems to open up all the fare buckets at 3 hours before flight, at which point confirmed SDC is available, and can be done via united.com or mobile.united.com
So waitlist was not needed. I don't know whether one needs to see an agent to waitlist for a flight that has no confirmable seats, or can do at a kiosk.
So waitlist was not needed. I don't know whether one needs to see an agent to waitlist for a flight that has no confirmable seats, or can do at a kiosk.