Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Nov 13, 2012, 2:38 pm
#751
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
Yes, I know I could do it online - but that would make it less labor intensive.
Nov 13, 2012, 2:57 pm
#752
Join Date: Nov 2011
Posts: 133
Funny how I used to be a US member, keep all boarding passes until mileage would post and/or I needed to request missing miles; then I moved to UA MP, and almost lost the 'keep the boarding passes' habit, everything was posting fast, no errors... until March this year, of course. And now, I have put the "boarding passes awaiting posting" folder back into service: 2 LH legs missing from 2 weeks ago, the AC leg in that trip did post after 1 week. It's a royal PITA, I have other things to do in my life.
Nov 14, 2012, 9:52 am
#753
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
UA flights from this weekend posted correctly and in a "reasonable" time.
US code shares on an UA ticket stock didn't make any difference, still haven't posted.
US code shares on an UA ticket stock didn't make any difference, still haven't posted.
Nov 14, 2012, 10:06 am
#754
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
Called in today for a 15 day past due CA flight. In contrast to the last MP agent I talked to who was well aware of the problem, this guy was oblivious to any posting issues.
Now I get to see if it actually posts within the next two weeks (specified timeframe).
Now I get to see if it actually posts within the next two weeks (specified timeframe).
Nov 14, 2012, 11:37 am
#755
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,882
Consolidated "UA/Partner flights (miles) not posting?" thread
Interestingly enough, though my wife's 4 US segments from last Wed. ans Sunday haven't credited - she also flew SEA-SFO on UA and was credited for that in normal time. This was a US ticket with all US flight numbers. Weird thing is in the line where it credits on MP (both regular site and iPhone app), it lists both the US flight number and fare class as well as operating UA flight number and fare class. I've never seen codeshares post that way before - I've always only seen operating carrier info.
Nov 14, 2012, 12:43 pm
#756
Join Date: Jun 2012
Programs: UA
Posts: 56
well...submitted mileage credit for LX flight 15 days after not posting....credited after within 3 days. got lucky I guess....
Nov 14, 2012, 12:56 pm
#757
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,528
Interestingly enough, though my wife's 4 US segments from last Wed. ans Sunday haven't credited - she also flew SEA-SFO on UA and was credited for that in normal time. This was a US ticket with all US flight numbers. Weird thing is in the line where it credits on MP (both regular site and iPhone app), it lists both the US flight number and fare class as well as operating UA flight number and fare class. I've never seen codeshares post that way before - I've always only seen operating carrier info.
Nov 14, 2012, 1:21 pm
#758
Join Date: Jul 2012
Location: @LAS
Programs: Concorde Connoisseur, ua 1mm
Posts: 152
I have the exact same problem (usair on 10-31) and nothing is showing yet
So when they did credit it was it retroactively, i.e. effective the day of your flights ?
Had flown ~15000 miles on LX in early summer, took forever to post (3 weeks ?).
Last edited by iluv2fly; Nov 14, 2012 at 1:31 pm Reason: merge
Nov 14, 2012, 1:34 pm
#759
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,318
Website not working....
Has anyone run into problem suing the United.com webiste to claim missing flights?
I have had problem in the last three days.
I have had problem in the last three days.
Nov 14, 2012, 1:59 pm
#760
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263
they credited retroactively
Nov 14, 2012, 2:08 pm
#761
Join Date: Jul 2012
Location: @LAS
Programs: Concorde Connoisseur, ua 1mm
Posts: 152
I looked at the ua page to request missing mileage credits and they
require the ticket number as well, which doesn't show on my bp's ...
I always "print" a copy of the purchase screen as pdf so I have a
data record of the transaction.
Nov 14, 2012, 2:15 pm
#762
Join Date: Aug 2012
Location: Costa Rica
Programs: UA 1K, Priority Platinum, Marriot Gold, Delta Platinum
Posts: 308
Nov 14, 2012, 2:24 pm
#763
Join Date: Jul 2012
Location: @LAS
Programs: Concorde Connoisseur, ua 1mm
Posts: 152
Nov 14, 2012, 3:26 pm
#764
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263
To my suprise, my US flight on 11/11 just posted which allowed me to get up to *G just intime for my international flight tomorrow morning. Unfortunately it is a US flight and my US boarding pass still says "STAR SILVER". I wonder if I can get this fixed and get access to the US lounge at PHL.
Nov 14, 2012, 4:34 pm
#765
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
To my suprise, my US flight on 11/11 just posted which allowed me to get up to *G just intime for my international flight tomorrow morning. Unfortunately it is a US flight and my US boarding pass still says "STAR SILVER". I wonder if I can get this fixed and get access to the US lounge at PHL.