Question about getting proper EQM
#1
Original Poster
Join Date: Jan 2007
Location: MEX
Programs: Fallen UA Premier Silver and one-time 1K, AA EXP, DL steerage
Posts: 355
Question about getting proper EQM
I recently booked on UA.bomb an LAX-LHR flight. I added my OnePass # where requested but was correctly logged in as a Mileage Plus 1P when I made the ticket purchase. However, all mileage and EQM was posted to my One Pass account. I logged into CO's website and transferred the miles back to my MP account...but lost the EQM in the process. Called UA and was told that they will fix this in the new year. Problem is, this flight makes-or-breaks my getting 1K status. Did I just get screwed? Why did they post to COOP instead of UAMP in the first place?
#2
Join Date: Aug 2002
Location: Trenton NJ
Programs: UA Gold MM, Honors Diamond, Marriott Gold, Hertz President’s Circle
Posts: 3,668
You didn't "lose" the EQM. It's just residing in the CO program and it's "combined" behind the scenes. I hit 1K again in October with about 6k miles on my CO and got my SWUs deposited shortly thereafter.
The mistake was entering your OP number anywhere at all if you only intended on having things show up in your MP account.
The mistake was entering your OP number anywhere at all if you only intended on having things show up in your MP account.
#3
Original Poster
Join Date: Jan 2007
Location: MEX
Programs: Fallen UA Premier Silver and one-time 1K, AA EXP, DL steerage
Posts: 355
Thanks, bluehen! So just to clarify, the miles transferred back to my Mileage Plus account but the "status qualification" did not. I should just sit tight until January?
#6
Join Date: Jun 2007
Location: Boulder, Colorado
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#7
Join Date: Dec 2009
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#8
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#9
Join Date: Jul 2001
Location: PDX
Programs: AS Emerald; UA 1MM; Hilton Gold; Marriott Platinum
Posts: 349
Continuing on from this post...I have EQM in both OP and MP and yes, I keep a spreadsheet of my miles. Am I correct that at year end these 2 sets of EQM will be added together to make 1K. I'll get there if I can get them to credit my Colgan flights, I have asked and asked and they still have not appeared from Nov 1st...guess I have to sit on the phone for a while...and ask a real person why not
#10
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
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Continuing on from this post...I have EQM in both OP and MP and yes, I keep a spreadsheet of my miles. Am I correct that at year end these 2 sets of EQM will be added together to make 1K. I'll get there if I can get them to credit my Colgan flights, I have asked and asked and they still have not appeared from Nov 1st...guess I have to sit on the phone for a while...and ask a real person why not
#11
Join Date: Oct 2010
Location: MEL
Programs: QR platinum
Posts: 606
The EQMs of linked accounts are combined together behind the scenes. Posting of new SWUs is a sign that you made 1k.
I was is a similar situation: 99.5k EQMs on UA MP and 3k EQMs on CO OP. I got the new SWUs five days after passing the 100k total EQMs.
I was is a similar situation: 99.5k EQMs on UA MP and 3k EQMs on CO OP. I got the new SWUs five days after passing the 100k total EQMs.
#12
Join Date: May 2009
Location: South Florida
Programs: United 1K, Marriott Platinum
Posts: 64
So I'm starting to get a little nervous...
1. ~3000 eqms were just posted to my united FF account. Despite them being booked on CO, Flown CO metal, and using CO FF#.
2. Tried to Transfer 9,000 EQMs on CO website. Other threads have indicated Flex EQMs could be used to hit 1K this year only (but not next year). It errored out with the following:
"The OnePass number you entered has already qualified for Platinum Elite status. Your Flex Elite Qualification Miles do not expire and may be used to attain Elite status in the future."
Those 3K eqms and 9K flex EQMs are what I need to hit 1K.
One Pass Service center not open until Monday.
Anyone else have these issues?
1. ~3000 eqms were just posted to my united FF account. Despite them being booked on CO, Flown CO metal, and using CO FF#.
2. Tried to Transfer 9,000 EQMs on CO website. Other threads have indicated Flex EQMs could be used to hit 1K this year only (but not next year). It errored out with the following:
"The OnePass number you entered has already qualified for Platinum Elite status. Your Flex Elite Qualification Miles do not expire and may be used to attain Elite status in the future."
Those 3K eqms and 9K flex EQMs are what I need to hit 1K.
One Pass Service center not open until Monday.
Anyone else have these issues?
#13
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,844
So I'm starting to get a little nervous...
1. ~3000 eqms were just posted to my united FF account. Despite them being booked on CO, Flown CO metal, and using CO FF#.
2. Tried to Transfer 9,000 EQMs on CO website. Other threads have indicated Flex EQMs could be used to hit 1K this year only (but not next year). It errored out with the following:
"The OnePass number you entered has already qualified for Platinum Elite status. Your Flex Elite Qualification Miles do not expire and may be used to attain Elite status in the future."
Those 3K eqms and 9K flex EQMs are what I need to hit 1K.
One Pass Service center not open until Monday.
Anyone else have these issues?
1. ~3000 eqms were just posted to my united FF account. Despite them being booked on CO, Flown CO metal, and using CO FF#.
2. Tried to Transfer 9,000 EQMs on CO website. Other threads have indicated Flex EQMs could be used to hit 1K this year only (but not next year). It errored out with the following:
"The OnePass number you entered has already qualified for Platinum Elite status. Your Flex Elite Qualification Miles do not expire and may be used to attain Elite status in the future."
Those 3K eqms and 9K flex EQMs are what I need to hit 1K.
One Pass Service center not open until Monday.
Anyone else have these issues?
As for the FEQMS, many have had the probelm and you need to call to get that done
#14
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
For those worrying about the miles posted in one account instead of the other, note it might be better to hear it in this simple way: While you can transfer RDMs between linked accounts as much as you want, EQMs post and stay within the program they were earned.
Then, linked accounts, in the background, have a process by where they are totaled, for status purposes.
For example, I only earn in UA's program. When I hit 60 segments, and it showed up in my MP account around 12/13, it noted me as Prem. Exec. My CO account was still showing me as a "silver" at that time, and finally showed me as gold (with 0 miles and 0 segments) sometime last week (I think either Tuesday/Wednesday, so 12/20 or 21).
When the programs merge at the end of Q1, what is supposed to happen is all RDMs and EQMs should be combined, so you should then have 1 total.
Then, linked accounts, in the background, have a process by where they are totaled, for status purposes.
For example, I only earn in UA's program. When I hit 60 segments, and it showed up in my MP account around 12/13, it noted me as Prem. Exec. My CO account was still showing me as a "silver" at that time, and finally showed me as gold (with 0 miles and 0 segments) sometime last week (I think either Tuesday/Wednesday, so 12/20 or 21).
When the programs merge at the end of Q1, what is supposed to happen is all RDMs and EQMs should be combined, so you should then have 1 total.
#15
Original Poster
Join Date: Jan 2007
Location: MEX
Programs: Fallen UA Premier Silver and one-time 1K, AA EXP, DL steerage
Posts: 355
When I log into UA.bomb it says I am 7k miles short of being 1K (not true since the EQM posted to my OnePass account). But my account is listed as a 1K account. Yet a boarding pass I received for a flight yesterday still listed me as 1P.
So...I'm totally confused. Will I have potentially have to wait as long as til end of Q1 to officially show up as a 1K with the six SWUs that includes? Hope not, since I have at least two long flights planned between now and then.
Last edited by I Prefer the Red Eye; Dec 29, 2011 at 5:18 pm Reason: fix type-o