Help/Advice Urgently Needed - International Card instead of Boarding Pass
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#1
I am flying SFO-SEA-FRA tomorrow, SFO-SEA on UA, connecting to LH to FRA. I have checked in for the domestic leg on the UA website, but instead of a BP I got an International Card, on which it is written that I am checked in for the flight (and I also have my seat assigned), but that I need to see a UA customer service representative to get my BP. Now my question is: where do I need to go tomorrow morning at SFO: customer service desk ? checkin counter ? Could I go past security with just the International Card and get my BP in the United Club at T3 ? As you might guess my worry is having to face long lines ... I am a LH SEN, if that helps.
Thank you in advance for any advice/suggestions. I plan to be at the airport 2,5 hours before flight time.
Thank you in advance for any advice/suggestions. I plan to be at the airport 2,5 hours before flight time.
#2
You need to get your travel docs (passport...) checked by a UA rep prior to boarding pass issuance. No biggie. Do this in the lobby.
#3
mahasamatman , Nov 10, 2011 7:41 pm
A FlyerTalk Posting Legend
Quote:
You cannot pass security without a valid BP (if you have your SFO-SEA boarding pass, that will work). Any checkin agent can help, and if you have a scannable passport, you can even use a chicken.Originally Posted by ottone
where do I need to go tomorrow morning at SFO: customer service desk ? checkin counter ? Could I go past security with just the International Card and get my BP in the United Club at T3 ?
#4
You can do this most easily in the United Club, if you already have your SFO-SEA boarding pass and the line will probably be shorter to talk to a CSR there. Otherwise, go to the *G checking line at SFO.
#5
Thank you everybody for your replies. As suggested I went to the premier check-in counters and got my BP. I was in line for about 30 minutes, so no big deal. Now happily settled in UA club at T3.
#6
Quote:
Very happy you're happy, but 30 minutes in line just to get a BP really bites. Originally Posted by ottone
Thank you everybody for your replies. As suggested I went to the premier check-in counters and got my BP. I was in line for about 30 minutes, so no big deal. Now happily settled in UA club at T3.
I know it's unavoidable for some destinations (UA requires U.S. citizens to get a visa check for Brazil), but did you have the opportunity to try swiping your passport at the kiosk?
#7
Quote:
I know it's unavoidable for some destinations (UA requires U.S. citizens to get a visa check for Brazil), but did you have the opportunity to try swiping your passport at the kiosk?
You are right, I was not really happy about the 30 minutes in line, but everything else went very smoothly (including security) so all in all it wasn't too bad for a friday morning.Originally Posted by mikew99
Very happy you're happy, but 30 minutes in line just to get a BP really bites. I know it's unavoidable for some destinations (UA requires U.S. citizens to get a visa check for Brazil), but did you have the opportunity to try swiping your passport at the kiosk?
And yes I did ask the guys guarding the line if I could try to swipe my passport instead of waiting in line, but he said I needed a person to see my passport (somebody other than himself of course)