Jarap123

Hello all thanks for reading,

I applied for my sons first passport back in May, he's 3 and has family abroad and one of them is unfortunately passing away so we booked a trip for beginning of August so she could meet him before she passed,

I filled in all the passport form correctly used check and send everything seemed fine.

6 weeks later no passport so I contact the passport office they've said they had written to the counter signer but the counter signer hadn't responded (she didn't get a letter) so they sent her another one she sent off the response on Monday first class but the passport office havnt received it! They said they will send her out another one but I'm travelling in two weeks there's no way it will be here in time!

Could it still turn up at the passport office do you think? She sent it Monday am I bring to over zealous to assume it would have arrived and been processed on the system already? Any advice would be appreciated as I'm panicking X thank you

UKtravelbear

There is a lot of detail missing from your post.

Is this a UK Passport? if so contact your MP.

LondonElite

Can you not just book an emergency appointment and get one on the same day?

HIDDY

Best to get in touch with them for an update.
Worst case scenario might be you having to make an appointment to turn up in person and get the passport issued the same day....usually a few hours later. There is a fast track charge but it's worth paying.

britenbsas

One day service is not available for a first child passport although the one week service is

OP: According to the UK passport info online, "If you’ve already applied for a passport, you may be able to upgrade an existing passport application in exceptional circumstances" ie from a standard application to a fast track one.

I'd give them a call on 0300 222 0000 and see if they can help. Good luck and I hope you get it sorted in time

LondonElite

Still enough time...unless there are some odd extenuating circumstances this should not be a problem.

stut

All,

Have deleted a number of off-topic posts. Please do keep the conversation to the topic in hand - this resource is still useful for posters other than the OP.

stut
Moderator
UK & Ireland

antichef

Well, although we have not heard back from the OP the problem must have been solved as the OP has posted in another thread that the family are off to Cyprus on Thursday. Although the other thread now talks of the OP's own passport being damaged ....