URGENT LONDON - Grainstore Apartments next to Excel London
#1
Original Poster
Join Date: Dec 2014
Posts: 2
URGENT LONDON - Grainstore Apartments next to Excel London
Does anyone in London know if the Grainstore Apts. on Canary Wharf are still operating?
Their emails bounce, phone # doesn't work and the website is expired.
We have PAID reservations for tomorrow thru Agoda and can't get a hold of them. Neither can Agoda.
Please HELP.
Their emails bounce, phone # doesn't work and the website is expired.
We have PAID reservations for tomorrow thru Agoda and can't get a hold of them. Neither can Agoda.
Please HELP.
#3
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,031
There is a TripAdvisor report from 4 November. Not sure that is much help. What number are you calling?
One review suggests that the Concierge had gone home when they arrived so I wonder if that might be a problem with the phone?
One review suggests that the Concierge had gone home when they arrived so I wonder if that might be a problem with the phone?
#4
Original Poster
Join Date: Dec 2014
Posts: 2
I have a number from the Agoda Voucher and the hotel's page on Agoda and other Online Booking sites.
I also found an alternate Mobile # & email at the sister domain for the hotel. No luck.
I am going to ask Agoda to move my booking to another hotel in the area.
We are attending the Miss World Pageant on Sunday. My niece is representing Guam.
I also found an alternate Mobile # & email at the sister domain for the hotel. No luck.
I am going to ask Agoda to move my booking to another hotel in the area.
We are attending the Miss World Pageant on Sunday. My niece is representing Guam.