Effect of EU261 on intra-UK cancelled flight.
#1
Original Poster
Join Date: May 2003
Location: Scotland
Programs: BA Blue
Posts: 1,360
Effect of EU261 on intra-UK cancelled flight.
This is OT because it involves a Flybe flight. I'd nonetheless appreciate advice from the gurus. Here is the situation;-
My daughter is booked on BE558 EMA-GLA due to arrive GLA at 2115 tonight. She received word, at lunchtime today, from Flybe that the flight is cancelled "for technical reasons". She has been booked on the EMA-EDI flight arriving at the same time as the GLA flight and Flybe are laying on a bus to GLA.
I am OK with the extraordinary circumstances side of things but wondered if, leaving this aspect aside, EU261 is automatically triggered by the cancellation less than 14 days before the flight? If this is not the case because she has accepted the other arrangements, I assume that the delay in arriving in GLA will need to be over 3 hours before EU261 kicks in?
My daughter is booked on BE558 EMA-GLA due to arrive GLA at 2115 tonight. She received word, at lunchtime today, from Flybe that the flight is cancelled "for technical reasons". She has been booked on the EMA-EDI flight arriving at the same time as the GLA flight and Flybe are laying on a bus to GLA.
I am OK with the extraordinary circumstances side of things but wondered if, leaving this aspect aside, EU261 is automatically triggered by the cancellation less than 14 days before the flight? If this is not the case because she has accepted the other arrangements, I assume that the delay in arriving in GLA will need to be over 3 hours before EU261 kicks in?
#3
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,193
This is OT because it involves a Flybe flight. I'd nonetheless appreciate advice from the gurus. Here is the situation;-
My daughter is booked on BE558 EMA-GLA due to arrive GLA at 2115 tonight. She received word, at lunchtime today, from Flybe that the flight is cancelled "for technical reasons". She has been booked on the EMA-EDI flight arriving at the same time as the GLA flight and Flybe are laying on a bus to GLA.
I am OK with the extraordinary circumstances side of things but wondered if, leaving this aspect aside, EU261 is automatically triggered by the cancellation less than 14 days before the flight? If this is not the case because she has accepted the other arrangements, I assume that the delay in arriving in GLA will need to be over 3 hours before EU261 kicks in?
My daughter is booked on BE558 EMA-GLA due to arrive GLA at 2115 tonight. She received word, at lunchtime today, from Flybe that the flight is cancelled "for technical reasons". She has been booked on the EMA-EDI flight arriving at the same time as the GLA flight and Flybe are laying on a bus to GLA.
I am OK with the extraordinary circumstances side of things but wondered if, leaving this aspect aside, EU261 is automatically triggered by the cancellation less than 14 days before the flight? If this is not the case because she has accepted the other arrangements, I assume that the delay in arriving in GLA will need to be over 3 hours before EU261 kicks in?
Correct except that it is 2 hours not 3.
Specific criteria for a cancellation made less than 7 days before the flight that the alternative departs no more than an hour earlier and arrives no later than 2 hours later then the original schedule.
#4
Original Poster
Join Date: May 2003
Location: Scotland
Programs: BA Blue
Posts: 1,360
Thanks...very helpful ^
#5
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Sorry for one added move, but for any further discussion, please follow in the U.K./Ireland forum. Ocn Vw 1K, Moderator, TravelBuzz.