Checking in for International Flight
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
What OP did to the family at SFO is inexcusable. Ought to add such people to the no fly list and make flying a better experience.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
#17
Join Date: Oct 2008
Location: TPA & ATL
Programs: DL PM, USLess air & HHoners
Posts: 1,237
They wanted to cut in front of me and they did not explain what was going on. It wasn't a language barrier because later on I heard the family speak in English. So I just told them hold on it will only be a few minutes and I will check in as I have only one bag. The Father physically pushed me back and I told him"Hey stop it I was in line before you showed up if you are going to miss your flight its not my fault that you arrived so late". Luckily a security officer saw the commotion and he told the Father he could not fly because he pushed me in a harsh manner and I almost tripped over their luggage cart. So he was taken away and could not fly.
#18
Join Date: Oct 2008
Location: TPA & ATL
Programs: DL PM, USLess air & HHoners
Posts: 1,237
What OP did to the family at SFO is inexcusable. Ought to add such people to the no fly list and make flying a better experience.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
#19
Join Date: Jun 2010
Posts: 2,042
It is clear from OP's account that she understood the father was desperate for his family not to miss their flight, but because he lacked social skills to ask nicely to go ahead of her, she thwarted him. OP, knowing the father was motivated by desperation not to miss a flight, it was not the time to let your affronted feelings stand in the way.
#20
Join Date: Sep 2006
Posts: 6,967
I'll often arrive early at MUC to do my shopping, banking, go to the post office, at at my favourite Turkish fast food etc and if I have extra time to enjoy the lounge. If I am flying F from FRA I may go early to shower and enjoy the FCL or FCT. I'll do similar if I want to pass time at some of the great airports and/or lounges around the world.
But I would never arrive early just to sit in a RCC.
But I would never arrive early just to sit in a RCC.
#21
A FlyerTalk Posting Legend
Join Date: Mar 2001
Posts: 55,189
What OP did to the family at SFO is inexcusable. Ought to add such people to the no fly list and make flying a better experience.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
Whether that family was running late because they chose to get drunk or their kid got sick, taking perverse pleasure in the misery of others, even when they are in the wrong, is unbalanced. Don't want those people on planes.
#22
Join Date: Oct 2010
Posts: 75
I'm a regular early arriver. To those who can only see time in an airport as wasted, I have to ask:
Can you not read?
Don't have any kind of device that allows you to make use of a little time here and there?
Actually, I think you have it exactly backwards. By not waiting till the last minute to arrive at the airport, I maintain control of my time. I decide when to make the trip to the airport, not the airline. I decide when to tackle security - line stupid long? Go sit and check my email and wait for it to thin out.
3/4 of my trips to an airport originate at my office, a hotel, or a client's office or plant. I leave for the airport when I'm ready to go, not when some airline policy blindly suggests it. And other than my house, it seems to me that most of the airports I go through have the same food choices as the road to the airport. Admittedly, I am not a gourmet diner when I travel so a Chilis or TGIFRidays or some other casual dining outlet is OK with me. That's where I'm going to eat whether I'm in the airport or stopped on my way to the airport.
When I am at home, I spend my time on the internet (like now), watching a little TV, reading a book or getting some work done. I can do all of those things in an airport (except the TV, which is probably good since I get a lot more out of a book anyway) just as easily as I can at home.
Because traveling is an unavoidable part of my job, I have learned to make it as calm and relaxing a process as possible as opposed to the "walk through security to the gate directly down the jetway and to my seat" plan which can turn into an anxiety-ridden nightmare at any moment due to an almost infinite number of circumstances that are completely beyond my control.
I bet you guys are the same ones that are "trying to make a tight connection so if the rest of us would please just stay in our seats for a few extra minutes" to let you scramble off to your sprint down the concourse. I'm sorry but what in the world made you think you could get from D2 to A30 in 20 minutes? Oh, yeah, you were trying not to waste YOUR time in an airport so you'll just ask me to waste MY time waiting for you to go ahead of me.
I will normally let somebody get in front of me if they're running late but if they're late AND they're rude, not so much. All it takes is "Excuse me, I am really running late". Don't have time to get that out? I think the line over at the service counter is shorter. They will gladly book you on the NEXT flight.
Can you not read?
Don't have any kind of device that allows you to make use of a little time here and there?
Actually, I think you have it exactly backwards. By not waiting till the last minute to arrive at the airport, I maintain control of my time. I decide when to make the trip to the airport, not the airline. I decide when to tackle security - line stupid long? Go sit and check my email and wait for it to thin out.
3/4 of my trips to an airport originate at my office, a hotel, or a client's office or plant. I leave for the airport when I'm ready to go, not when some airline policy blindly suggests it. And other than my house, it seems to me that most of the airports I go through have the same food choices as the road to the airport. Admittedly, I am not a gourmet diner when I travel so a Chilis or TGIFRidays or some other casual dining outlet is OK with me. That's where I'm going to eat whether I'm in the airport or stopped on my way to the airport.
When I am at home, I spend my time on the internet (like now), watching a little TV, reading a book or getting some work done. I can do all of those things in an airport (except the TV, which is probably good since I get a lot more out of a book anyway) just as easily as I can at home.
Because traveling is an unavoidable part of my job, I have learned to make it as calm and relaxing a process as possible as opposed to the "walk through security to the gate directly down the jetway and to my seat" plan which can turn into an anxiety-ridden nightmare at any moment due to an almost infinite number of circumstances that are completely beyond my control.
I bet you guys are the same ones that are "trying to make a tight connection so if the rest of us would please just stay in our seats for a few extra minutes" to let you scramble off to your sprint down the concourse. I'm sorry but what in the world made you think you could get from D2 to A30 in 20 minutes? Oh, yeah, you were trying not to waste YOUR time in an airport so you'll just ask me to waste MY time waiting for you to go ahead of me.
I will normally let somebody get in front of me if they're running late but if they're late AND they're rude, not so much. All it takes is "Excuse me, I am really running late". Don't have time to get that out? I think the line over at the service counter is shorter. They will gladly book you on the NEXT flight.
#23
Join Date: Nov 2006
Programs: Flying Blue, easyJet Plus (!)
Posts: 1,762
Any stories that you have to share with regards to a family trying to make their flight and they literally tried to take your place out of line. Now if this family asked nicely I would have said Go right ahead I know you have a flight to make. I actually was stuck in a long line at Paris CDG and had to cut the line and I said in a nice way "Excuse me would you be as kind as to let me through as my flight is departing soon and the line seems to be moving slower than usual". Most people are so kind and they let me through and one guy even let me into the Priority Checkin with no problem. I made my flight because of this businessman's gesture to let me use the Priority Line and all went well.
If you ask politely without showing entitlement, you may[1] well get, or maybe you will get someone who politely declines because they may be in just as much of a hurry.
If you push in without so much as saying anything, that is not acceptable and I will politely insist you go to the back of the queue and will point the pushing-in out to a member of staff.
If you assault me for any reason whatsoever (I would never start a physical fight, I am completely non-violent), you will be getting arrested.
[1] Depends on the circumstances. It was, for example, clear that at LTN last week, if I'd let everyone in front who asked I would never have been checked in and would eventually have missed my own flight, so after the first few I politely directed people to the nearby "last minute check-in" queue instead, explaining that this was the Speedy Boarding queue and that most of us had paid extra for the privilege, largely for the ability to cut things fine, so it would be unfair on everyone in the queue to let everyone in front. Nobody seemed to take exception to that.
Neil
#24
Join Date: Sep 2009
Location: JFK
Posts: 382
It is clear from OP's account that she understood the father was desperate for his family not to miss their flight, but because he lacked social skills to ask nicely to go ahead of her, she thwarted him. OP, knowing the father was motivated by desperation not to miss a flight, it was not the time to let your affronted feelings stand in the way.
#25
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
I am fortunate to have enough of the right plastic (and purchased airfare, in most cases) to avoid standing in a slow line. I also travel enough to be able to fairly accurately judge how long it will take me to get from the front door of my house to the front door of the plane. Nine times out of 10 it works out beautifully. Occasionally it gets a bit tight if there is heavy traffic, but I have never missed a flight for these reasons.
My point is that I'm not one of these lounge lice who arrive excessively early to 'experience' the 'amenities'. Virtually all US airport lounges are dreary places with dire furnishings, limited if any food, and only passable drinks. Asian and European higher-end lounges are often very nice (viz LH FCT, BA CCR, CX Wing/Pier, SQ SilverKris) but even these get a bit boring after 30 minutes.
I understand where you are going, and I will admit that if, for example, I'm flying from LHR to HKG on an evening flight directly from my office, then I'll head to the airport a little earlier because I know that I can have a shower and a massage in the lounge, and then enjoy a glass (or three) of 1996 Ch Talbot while I wait for my flight. But that is the exception and not the rule.
Last edited by LondonElite; Jul 29, 2011 at 1:44 pm
#26
Join Date: Nov 2006
Programs: Flying Blue, easyJet Plus (!)
Posts: 1,762
And it might prove that the response is "Sorry, my flight closes in one minute as well". As that person has queued, and the person pushing in has not, it's the person pushing in who gets to miss their flight.
Neil
Last edited by pacer142; Jul 29, 2011 at 7:05 am
#27
Join Date: May 2009
Location: Shanghai
Programs: BAEC (Gold), PC (Plat), HH (Gold), MR (Gold)
Posts: 2,729
Exactly. Reading comprehension does not appear to be a much-exercized skill in the context of this thread...
#28
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Again doesn't really sound like some rabid family forcing a cart through the line to me.
There are those who will read this and comprehend the poor innocent OP was standing there three and a half hours before their flight minding their own business when this possibly non english speaking family (interesting how that was even an issue) plowed though the line without saying anything for no reason at all and was wrestled to the ground by security. The poor OP never saw them coming.
There are those, like me, who read the same words and comprehend an OP who clearly knew what was going on and when the family wanted to make their flight by going ahead, choose not to let them do so because they did not take the time to explain to the OP's satisfaction their reason for needing to do so, which the OP clearly said they already knew. The OP knew when they entered the terminal
and knew they were late
knew they wanted to get by and obviously knew why they needed to get by
and instead of doing what I would have done (well actually they would not have had to ask, if I knew somebody behind me was in that much of a rush I would have waved them by without making them beg) and just let them by went into some power trip about how they only had one bag and should have gotten there earlier.
It is amazing the same story could be read so many different ways, and some people feel the need that when people don't read the same words the same way to question their ability to read.
#29
FlyerTalk Evangelist
Join Date: Feb 2010
Posts: 13,573
I think you need to distinguish between the whites and the blacks. To me, as I said, excessive airport time is wasted. I don't go to the airport to fawn over the reheated pasta that they may have in the lounge or to pretend that there is some huge wave of socio-emotional bonding at the departure gate. That doesn't mean that I arrive at the last minute and push my way past people to make my tight connection.
I am fortunate to have enough of the right plastic (and purchased airfare, in most cases) to avoid standing in a slow line. I also travel enough to be able to fairly accurately judge how long it will take me to get from the front door of my house to the front door of the plane. 9 times out of ten it works out beautifully. Occasionally it gets a bit tight if there is heavy traffic, but I have never missed a flight for these reasons.
My point is that I'm not one of these lounge lice who arrive excessively early to 'experience' the 'amenities'. Virtually all US airport lounges are dreary places with dire furnishings, limited if any food, and only passable drinks. Asian and European higher-end lounges are often very nice (viz LH FCT, BA CCR, CX Wing/Pier, SQ SilverKris) but even these get a bit boring after 30 minutes.
I understand where you are going, and I will admit that if, for example, I'm flying from LHR to HKG on and evening flight directly from my office, then I'll head to the airport a little earlier because I know that I can have a shower and a massage in the lounge, and then enjoy a glass (or three) of 1996 Ch Talbot while I wait for my flight. But that is the exception and not the rule.
I am fortunate to have enough of the right plastic (and purchased airfare, in most cases) to avoid standing in a slow line. I also travel enough to be able to fairly accurately judge how long it will take me to get from the front door of my house to the front door of the plane. 9 times out of ten it works out beautifully. Occasionally it gets a bit tight if there is heavy traffic, but I have never missed a flight for these reasons.
My point is that I'm not one of these lounge lice who arrive excessively early to 'experience' the 'amenities'. Virtually all US airport lounges are dreary places with dire furnishings, limited if any food, and only passable drinks. Asian and European higher-end lounges are often very nice (viz LH FCT, BA CCR, CX Wing/Pier, SQ SilverKris) but even these get a bit boring after 30 minutes.
I understand where you are going, and I will admit that if, for example, I'm flying from LHR to HKG on and evening flight directly from my office, then I'll head to the airport a little earlier because I know that I can have a shower and a massage in the lounge, and then enjoy a glass (or three) of 1996 Ch Talbot while I wait for my flight. But that is the exception and not the rule.
#30
Join Date: Sep 2006
Posts: 6,967
But if I have the choice at FRA for instance of being in the gate area or being in the FCL, that choice is rather obvious.
Having said that however I do agree that in this situation, I don't agree with OP's behaviour. The fact that he chose to post about it also colours my opinion.