TWA is adjusting the first-class chairs on its B-717s after some pax complaints
Aug 10, 2001, 6:40 am
#1
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Original Poster
Join Date: May 1999
Posts: 46,817
TWA is adjusting the first-class chairs on its B-717s after some pax complaints
TWA is adjusting the first-class chairs on its B-717s. After some passenger complaints, TWA is adding an inch of recline to the chairs' upright position and installing softer cushions.
Aug 10, 2001, 9:06 am
#2
Join Date: Oct 1999
Location: St. Louis, MO
Posts: 2,055
Phew!! This is huge news. My first trip on a TWA 717 was about 2 weeks after their initial introduction. I found them to be exactly as mentioned above; hard and upright. Terrible. Plus with those oversized overheads the window seats were almost claustrophobic. My reckoning at the time was that they would soften over time, but I didn't know how they were going to cure that way too upright feeling.
Glad to see they respond to customer input.
Glad to see they respond to customer input.
Aug 13, 2001, 8:05 pm
#3
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
Does TW give Elites free unlimited domestic upgrades?
Aug 14, 2001, 8:41 am
#4
Join Date: Oct 1999
Location: St. Louis, MO
Posts: 2,055
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by afang:
Does TW give Elites free unlimited domestic upgrades?</font>
Does TW give Elites free unlimited domestic upgrades?</font>
Aviator Elite 1 (AA Platinum) - Yes, thank the heavens. 72 hour upgrade window. Can also purchase companion upgrade.
Aviator Platinum (AA Executive Platinum) - Yes, you bet. 100 hour upgrade window. One free companion upgrade.
As you can see these are highly generous, if that's what you were curious about if you had a full first cabin.
Aug 14, 2001, 9:21 am
#5
Join Date: Aug 2001
Location: Tampa FL
Posts: 185
I first flew the 717 last March on a run from STL-AUS. It was the 2nd most uncomfortable plane I have ever been in, and complained to TW as soon as I got home!
(Oh, btw, the most uncomfortable plane/flight I have ever been on is an ANA 747, business class, IAD-NRT. The seats were like rocks.
(Oh, btw, the most uncomfortable plane/flight I have ever been on is an ANA 747, business class, IAD-NRT. The seats were like rocks.