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Austrian Business Flex operated by LH not credited

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Austrian Business Flex operated by LH not credited

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Old May 28, 2017, 1:01 am
  #1  
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Join Date: Mar 2009
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Austrian Business Flex operated by LH not credited

I have a fully paid business flex VIE to JNB
The part FRA-JNB is operated by LH
Looking at my m&s statement my ViE is shown with 1200 miles and the J'Burg is missing
I thought that it would make no difference with a fully flex as I once had a similar experience with a 016 but discounted.
Can somebody advise
ck_cologne is offline  
Old May 28, 2017, 1:19 am
  #2  
 
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Originally Posted by ck_cologne
I have a fully paid business flex VIE to JNB
The part FRA-JNB is operated by LH
Looking at my m&s statement my ViE is shown with 1200 miles and the J'Burg is missing
I thought that it would make no difference with a fully flex as I once had a similar experience with a 016 but discounted.
Can somebody advise
Credit depends on booking class not flexibility. Seems you ended up in booking class P on LH metal which credits 0 on M&S.
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Old May 28, 2017, 2:15 am
  #3  
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www.wheretocredit.com

You need to be very aware of your booking class. Somebody has put together a great tool to let you check easily where you should credit your flights...
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Old May 28, 2017, 2:28 pm
  #4  
 
Join Date: Oct 2016
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I'd be angry at that too! LH P getting 0% on TK M&S is ridiculous when even the cheapest premium economy ticket in N will give 100%
gr8pirate is offline  
Old May 29, 2017, 4:29 am
  #5  
 
Join Date: Jun 2015
Location: NUE/NRT
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Originally Posted by gr8pirate
I'd be angry at that too! LH P getting 0% on TK M&S is ridiculous when even the cheapest premium economy ticket in N will give 100%
and any TK flights earn only 25% of the Award Miles as Status Miles on LH, so they are both basically punishing their premium flyers for flying on the other carrier.
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Old May 30, 2017, 5:49 am
  #6  
 
Join Date: Jan 2003
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Originally Posted by ck_cologne
I have a fully paid business flex VIE to JNB
The part FRA-JNB is operated by LH
Looking at my m&s statement my ViE is shown with 1200 miles and the J'Burg is missing
I thought that it would make no difference with a fully flex as I once had a similar experience with a 016 but discounted.
Can somebody advise
What code (e.g. LH, SA) did your LH-flight FRA-JNB have on your ticket? And what booking class?
Gnopps is offline  


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