014 ticket stock on TK.
Apr 29, 2017, 8:11 am
#1
Suspended
Original Poster
Join Date: Mar 2017
Programs: AC
Posts: 2,167
014 ticket stock on TK.
Have booked a ticket through Air Canada's frequent flier program, Aeroplan. I cannot manage my reservation online despite entering TK's PNR and the ticket # (on 014 stock). Flight is not for another 8 months.
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
Apr 29, 2017, 8:23 am
#2
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,294
Apr 29, 2017, 10:30 am
#3
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
Have booked a ticket through Air Canada's frequent flier program, Aeroplan. I cannot manage my reservation online despite entering TK's PNR and the ticket # (on 014 stock). Flight is not for another 8 months.
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
May 6, 2017, 11:40 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,780
The OP may be able to view the AC ticket on TK.com if the OP gets the TK PNR, but the OP will not be able to select seats on TK.com. OP needs to call TK to do this; ASR becomes available on TK flights from around 100 days prior to flight.
May 7, 2017, 9:40 am
#6
Join Date: Jan 2006
Posts: 1,220
Even then selecting seats is comical... I was able to initially select seats on AC award ticket on TK site. Now whenever I try to select seats, it says that emergency row cannot be selected... didn't realize rows 1-5 are emergency exists on 333... used Twitter, they're saying that few open seats (per EF and TK site) that I asked for are occupied. Haven't tried calling yet.
May 7, 2017, 8:37 pm
#7
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 543
Just tried the seat selector for my return flights (well within the 100 days now) and when I get past the screen where it asks for surname and ticket number for each passenger, I just repeatedly end up with an error ("A technical error has occurred").
Argh, worked fine a few weeks ago when I set the seats for the outbound flights...
Argh, worked fine a few weeks ago when I set the seats for the outbound flights...
May 8, 2017, 4:02 am
#8
Suspended
Original Poster
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Just tried the seat selector for my return flights (well within the 100 days now) and when I get past the screen where it asks for surname and ticket number for each passenger, I just repeatedly end up with an error ("A technical error has occurred").
Argh, worked fine a few weeks ago when I set the seats for the outbound flights...
Argh, worked fine a few weeks ago when I set the seats for the outbound flights...
I have the TK PNR but it doesn't load for me and I get the same error.
May 8, 2017, 10:59 pm
#10
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 543
) I clicked OK and refresh in the browser after every error message, but it eventually got through each step to let me double-check my outbound seats (still showed what I'd booked) and set my return seats (after a few tries)The lettering on the seats doesn't quite match, but the layout appears to be what I expected, so I'm going to assume all is good.
May 27, 2018, 10:19 pm
#11
Join Date: Nov 2014
Location: Somewhere
Posts: 1,178
Have booked a ticket through Air Canada's frequent flier program, Aeroplan. I cannot manage my reservation online despite entering TK's PNR and the ticket # (on 014 stock). Flight is not for another 8 months.
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
Was hoping to book seats and such. Do they only allow seat selection until closer to the flight, and should I worry that I can't manage my flight online as the site gives me a technical error after entering my ticket #?
May 28, 2018, 12:03 pm
#13
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087