Jan 4, 2017, 11:12 pm
Last edit by: Jaenks
Update January 2020:
According to statusmatcher.com TK will only issue the the status match challenge to those holders of the following status:
Oneworld Emerald
Finnair Plus Gold (Oneworld Sapphire)
Skyteam Elite Plus
Emirates Gold/Platinum
Etihad Gold
Oman Air Gold
Other Gold Card holders including *G are out of luck.
Please report your experience in this thread and note the useful information in the Wiki below.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (note list of matchable status above)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
03/01/2016 - zap7
Multiple reports from December 16th 2015 onwards state that TK now only grants a match to 4 months "elite trial", requiring 1 international TK flight during the 4 months following the match to extend it to one year and 15000 k TK status miles during that year to extend elite status to 2 years:
04/11/2017 - CoweyB. TK has clarified that once a status match is given any miles collected during the first year of the match do not count for renewal - despite the email suggesting that 25,000 miles collected in the first year will secure renewal. TK has said that it is necessary to collect 37,500 in the second year to maintain Elite status for a further two years once the period of the status match ends.
According to statusmatcher.com TK will only issue the the status match challenge to those holders of the following status:
Oneworld Emerald
Finnair Plus Gold (Oneworld Sapphire)
Skyteam Elite Plus
Emirates Gold/Platinum
Etihad Gold
Oman Air Gold
Other Gold Card holders including *G are out of luck.
Please report your experience in this thread and note the useful information in the Wiki below.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (note list of matchable status above)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
03/01/2016 - zap7
Multiple reports from December 16th 2015 onwards state that TK now only grants a match to 4 months "elite trial", requiring 1 international TK flight during the 4 months following the match to extend it to one year and 15000 k TK status miles during that year to extend elite status to 2 years:
Welcome Miles&Smiles Turkish Airlines' advantageous Frequent Flyer Programme. Elite card trial period will be valid for 4 months. As of start date of elite membership within 4 months trial period one international Turkish Airlines flight should be realised for extending your card validity date to 1 year, if 15.000 status miles accumulate at the end of the first year elite membership will extend 1 year more and the total validity date will be 2 years.
TK status match (2017 onwards)
May 8, 2017, 3:46 pm
#196
Join Date: Jul 2013
Posts: 636
Hi,
Not sure if it is any help but got my status match to BA gold 10 days ago. Took over 3 weeks after sending my details twice and numerous Facebook messages ( don't have a Twitter account). Lots of hassle but hopefully worth it since have a few star alliance including Turkush airlines flights coming up.
Not sure if it is any help but got my status match to BA gold 10 days ago. Took over 3 weeks after sending my details twice and numerous Facebook messages ( don't have a Twitter account). Lots of hassle but hopefully worth it since have a few star alliance including Turkush airlines flights coming up.
I requested for status match almost a month ago and followed up with them via Twitter twice. Still nothing so far.
May 9, 2017, 1:55 am
#197
Join Date: Apr 2017
Programs: *A (SQ G, TK E)
Posts: 8
Congratulations on this - couple of quick questions though:
1) You say you wrote to them and asked things multiple times - was this via Twitter or a specific e-mail address? I've found e-mails to be ineffective.
2) Just to be clear - in your first year of trial you achieved 19k Status Miles on *A, and they extended you until Jan 2019? Surely this is a typo? I thought they extended for one year only and not two...if so it truly sounds like you lucked out (and we can only hope there's some of that for the rest of us!)
Thanks.
1) You say you wrote to them and asked things multiple times - was this via Twitter or a specific e-mail address? I've found e-mails to be ineffective.
2) Just to be clear - in your first year of trial you achieved 19k Status Miles on *A, and they extended you until Jan 2019? Surely this is a typo? I thought they extended for one year only and not two...if so it truly sounds like you lucked out (and we can only hope there's some of that for the rest of us!)
Thanks.
2) I am editing my earlier post because I wasn't thinking clearly when I wrote the first edition!
Yes. The initial trial is for four months. The requirements stipulate that you must make an international flight on TK metal; that extends you to 12 months. Then, if you accumulate 15k status miles during that 12 months (whether on TK metal or not has been the question), they extend the status to 2 years. As the last part of the email I received notes, accumulating the balance of the 37500 during those 2 years will result in another extension (assuming another 2 years, though I won't know that for some time!)
Last edited by mrcurtis08; May 10, 2017 at 7:28 am Reason: clarity
May 9, 2017, 8:35 am
#198
Join Date: Jan 2017
Programs: AY,CA,CZ
Posts: 38
Asked for status match 3 weeks ago with the form with AY Plat. Heard nothing since then. This week travelling around Europe with TK (because IST is one stop). Last time took TK 5 years ago and they managed to lose my luggage 4 times in a row. This time only hand carry.
May 13, 2017, 12:44 am
#199
Join Date: Jan 2016
Posts: 26
So I made the within the first year of the status match (starting may 2016)
1. One flight on TK -> got extend to 12.05.2017
2. collected 15k -> send feedback got confirmation of 15k assesssment (mostly on TK but not all) with reply that it will be extended 1 year after end of period
3. I have reached 37,5k on 11.05.2017, which should be enough to renew gold regularly for 2 years.
1. One flight on TK -> got extend to 12.05.2017
2. collected 15k -> send feedback got confirmation of 15k assesssment (mostly on TK but not all) with reply that it will be extended 1 year after end of period
3. I have reached 37,5k on 11.05.2017, which should be enough to renew gold regularly for 2 years.
May 13, 2017, 12:47 am
#200
Join Date: Jul 2014
Posts: 257
So I made the within the first year of the status match which expires
- 15k -> asked for extension, with reply that it will be extended 1 year after end of period
now i have reached actually 37,5k 1 day before expiry date, which should be enough to renew gold regularly lets see what happends.
- 15k -> asked for extension, with reply that it will be extended 1 year after end of period
now i have reached actually 37,5k 1 day before expiry date, which should be enough to renew gold regularly lets see what happends.
May 15, 2017, 10:42 am
#201
Join Date: Mar 2016
Posts: 4
Does somebody got his status miles collected in 1st year back? I'm constantly creating tickets to their customer service, but they are not answering my question (what happend to my status miles and how to get them back), but sending me rules for extending my card instead...
May 29, 2017, 11:43 am
#204
Join Date: Jan 2016
Posts: 26
Doesn't really matter, since I am close to regulare requalification anyway. But let's see how it pans out first.
Jun 7, 2017, 4:13 am
#206
Join Date: Nov 2013
Programs: TK Elite, LATAM PASS Platinum
Posts: 5
Hi there,
Not sure if this would be the right thread to ask this.
I have a question regarding the purchase of status miles for status renewal.
I have recently bought 3,000 status miles through my TK Elite account, after the second membership year, but I'm not so confident with my status renewal because of so many online bugs they have..
The transaction went through normally, having received an email from TK confirming the purchase, and the transaction showing up on my online statement as well..
Any successful status renewal after purchasing status miles??
Not sure if this would be the right thread to ask this.
I have a question regarding the purchase of status miles for status renewal.
I have recently bought 3,000 status miles through my TK Elite account, after the second membership year, but I'm not so confident with my status renewal because of so many online bugs they have..
The transaction went through normally, having received an email from TK confirming the purchase, and the transaction showing up on my online statement as well..
Any successful status renewal after purchasing status miles??
Jun 7, 2017, 11:45 pm
#208
Join Date: Jan 2016
Posts: 26
im 1,6k to 40k so it doesn't really effect me.
So guys make sure you fly 15k on TK.
Now that i remember on the card renewal page it never switched to the status that i managed to complete the 15k challange, while i have seen that do for others in this thread.
19.12.2016
Mesajınızda bildirmiş olduğunuz talebinize istinaden gerekli incelemeler sağlandığında Miles&Smiles program kuralları gereği Elite kart seviyenizinde devam edebilmeniz için gerekli olan 15.000 statü milin karşılanmış olduğu tespit edilmiştir.
--> determined you collected 15k
Bu doğrultuda üyeliğiniz 12 mayıs 2017 tarihi itibariyle sistem tarafından üyeliğiniz 1 yıl daha otomatik olarak uzatılacaktır.
--> will be automatically extended 1 year after 12 may
--> determined you collected 15k
Bu doğrultuda üyeliğiniz 12 mayıs 2017 tarihi itibariyle sistem tarafından üyeliğiniz 1 yıl daha otomatik olarak uzatılacaktır.
--> will be automatically extended 1 year after 12 may
6.6.2017
Türk Hava Yollarının avantajlarla dolu Özel Yolcu Programı Miles&Smiles'a Hoşgeldiniz! Elite kart deneme süresi 4 ay geçerlidir. Elite üyelik başlangıç tarihinden itibaren ilk 4 aylık deneme süresi içerisinde Türk Hava Yolları ile gerçekleştirilmiş olan bir yurtdışı uçuşunuz hesabınıza dahil edildikten sonra deneme süreniz 8 ay daha uzatılarak toplamda bir yıl geçerli sayılacaktır. Elit üyeliğinizin ilk yılında Türk Hava Yolları uçuşlarından 15,000 statü miline ulaşılması halinde ise üyeliğiniz bir yıl daha uzatılıp, toplamda iki yıl geçerli olacaktır.
--> stating the rule 15k on TK flights...
Bu bilgiler doğrultusunda, program kuralları gereği Türk Hava Yolları uçuşlarınızdan 15,000 statü miline erişim sağlanamadığı için talebinize olumlu yanıt verememekte olduğumuzu bilgilerinize sunarız.
--> conclusion did not complete the 15k challange
--> stating the rule 15k on TK flights...
Bu bilgiler doğrultusunda, program kuralları gereği Türk Hava Yolları uçuşlarınızdan 15,000 statü miline erişim sağlanamadığı için talebinize olumlu yanıt verememekte olduğumuzu bilgilerinize sunarız.
--> conclusion did not complete the 15k challange
Last edited by freetgy; Jun 8, 2017 at 12:01 am
Jun 26, 2017, 8:45 am
#210
Join Date: Jun 2017
Programs: Miles&Smiles, Miles&Bonus
Posts: 1
I did a status match from Aegean gold card in April 2016. After a year I had roughly 18k in status miles but only 10k of those were on TK flights. So they dropped me to Classic Plus in April 2017.
I appealed three times, each time it took them between two to three weeks to respond and deny my appeal.
I give up. I think it's deceptive of them to change their language during the process and not honor that language.
Given the poor customer service and lack of clarity I strongly recommend not relying on their program. I live in Istanbul and like flying on Turkish Airlines flights, but the loyalty program is horribly managed. Better off using another *A loyalty program.
Hope that helps others who might run into the same issue.
I appealed three times, each time it took them between two to three weeks to respond and deny my appeal.
I give up. I think it's deceptive of them to change their language during the process and not honor that language.
Given the poor customer service and lack of clarity I strongly recommend not relying on their program. I live in Istanbul and like flying on Turkish Airlines flights, but the loyalty program is horribly managed. Better off using another *A loyalty program.
Hope that helps others who might run into the same issue.