Jul 15, 2016, 3:23 pm
Last edit by: SanDiego1K
Let's keep this thread specific to flight and travel information. For those members who are OMNI-enabled and wish to discuss political or non-travel/flight aspects of this, they may do so at: http://www.flyertalk.com/forum/omni-pr/1778571-military-coup-turkey.html We'd request that such posts not take place in this Turkish Airlines thread. Thanks.
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IST Airport is open again and TK flights are arriving and departing. US flights remain cancelled. TK have extended the following waiver:
What to do if you want to change plans outside the waiver?
You are out of luck. If the flights are operating you will not get a refund or be able to change flights for free. You may wish to check the conditions of your travel insurance. If your country advises against travel to Turkey your travel insurance may cover the costs, however currently neither the US, UK or any EU countries have such advisories.
If your journey involves a TK flight to/from the US these are currently banned. You should be able to change these or get a refund by contacting the airline. This will only apply while the FAA ban is in operation.
As of July 16, the USA has banned all inbound flights from Turkey. Knowledgeable sources indicate flights should restart on 20 July.
Other airports, including SAW, are operating relatively normal.
Live information about the events unfolding can be found via Reddit: https://www.reddit.com/live/x9gf3donjlkq
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IST Airport is open again and TK flights are arriving and departing. US flights remain cancelled. TK have extended the following waiver:
Due to this situation, for individual and group reservations, provided that:
disregardıng of related fare rules
1) All Rebooking/ReRouting will be made without any charge provided that new destination is same IATA region & same cabin class
2) Refund requests:
a) Unused tickets: refund will be made without any charge; or
b) For partially used tickets, when planned trip is not complete; the remaining flights will be refunded without any charge.
3) Extension of ticket validity:
Validity of ticket can be extended until 15 August 2016 (inclusive) without any fare difference or penalty.
- Flights operated by Turkish Airlines ( including AnadoluJet trademark )
- Departing/arriving to Turkey (including domestic flights) and/or transit flights via Turkey
- Flights operated between 15 July 2016 – 20 July 2016 (inclusive)
- Ticketed on/before 15 July 2016
- Tickets are revalidated untıl 15 August 2016 (ınclusive)
disregardıng of related fare rules
1) All Rebooking/ReRouting will be made without any charge provided that new destination is same IATA region & same cabin class
2) Refund requests:
a) Unused tickets: refund will be made without any charge; or
b) For partially used tickets, when planned trip is not complete; the remaining flights will be refunded without any charge.
3) Extension of ticket validity:
Validity of ticket can be extended until 15 August 2016 (inclusive) without any fare difference or penalty.
You are out of luck. If the flights are operating you will not get a refund or be able to change flights for free. You may wish to check the conditions of your travel insurance. If your country advises against travel to Turkey your travel insurance may cover the costs, however currently neither the US, UK or any EU countries have such advisories.
If your journey involves a TK flight to/from the US these are currently banned. You should be able to change these or get a refund by contacting the airline. This will only apply while the FAA ban is in operation.
As of July 16, the USA has banned all inbound flights from Turkey. Knowledgeable sources indicate flights should restart on 20 July.
Other airports, including SAW, are operating relatively normal.
Live information about the events unfolding can be found via Reddit: https://www.reddit.com/live/x9gf3donjlkq
Attempted Military Coup in Turkey (July 15, 2016)
Jul 18, 2016, 11:29 am
#181
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
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Reminder: This thread is about TK's operations during and after the attempted coup. For your political musings you may wish to visit OMNI. Any posts disregarding the rules, and possible responses, will be deleted.
starflyergold
TK Miles&Smiles forum moderator
starflyergold
TK Miles&Smiles forum moderator
Jul 21, 2016, 3:07 am
#184
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
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Posts: 11,820
Apparently not. TK flights seem to be operated more or less on schedule today.
TK is actually quite good at keeping up operations in troubled waters and was remarkably quick to resume flights after the bomb attack and (failed) coup/airport closure. Well done!
TK is actually quite good at keeping up operations in troubled waters and was remarkably quick to resume flights after the bomb attack and (failed) coup/airport closure. Well done!
Jul 21, 2016, 9:13 am
#185
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Jul 21, 2016, 9:42 am
#186
Suspended
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Jul 21, 2016, 10:02 am
#187
Join Date: Jul 2009
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Posts: 474
Jul 22, 2016, 9:45 am
#188
Join Date: Oct 2009
Location: Mother Earth, truely!
Programs: IHG Spire, SPG Platinum, Hhonors Diamond, TK Gold, QR Platinum, WY Sinbad Gold, SV Alfursan Gold
Posts: 194
You can't delete the fiasco that happened at IST the night of the coup with one false message of praise. What happened at IST was a disaster. It stripped TK naked. Staff had no sense of belonging or responsibility. Instead, staff abandoned their desks and left stranded passengers hungry and thirsty for hours. Little kids on a school trip were left scared. If a soldier did the same in a battle field, he'd be branded a deserter and in some countries will be shot dead. All the millions spent on ads were lost in one night. If only they spent it on training instead they'd have shown some character.
Jul 22, 2016, 11:12 am
#189
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
You can't delete the fiasco that happened at IST the night of the coup with one false message of praise. What happened at IST was a disaster. It stripped TK naked. Staff had no sense of belonging or responsibility. Instead, staff abandoned their desks and left stranded passengers hungry and thirsty for hours. Little kids on a school trip were left scared. If a soldier did the same in a battle field, he'd be branded a deserter and in some countries will be shot dead. All the millions spent on ads were lost in one night. If only they spent it on training instead they'd have shown some character.
Jul 22, 2016, 2:50 pm
#190
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,026
You can't delete the fiasco that happened at IST the night of the coup with one false message of praise. What happened at IST was a disaster. It stripped TK naked. Staff had no sense of belonging or responsibility. Instead, staff abandoned their desks and left stranded passengers hungry and thirsty for hours. Little kids on a school trip were left scared.
Jul 22, 2016, 3:42 pm
#191
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,585
While I agree with you (sort of), please remember they're TGS employees. Many of them are former TK employees who were outsourced to TGS and lost their free tickets, pension etc. Do you really expect them to take good care of passengers? TK ground operation is a mess - they should really take it in-house.
I for one am not surprised as this is standard at TK and its wholly owned subsidiary TGS. Any problems, pull down the shutters.
Jul 23, 2016, 10:28 pm
#192
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
You can't delete the fiasco that happened at IST the night of the coup with one false message of praise. What happened at IST was a disaster. It stripped TK naked. Staff had no sense of belonging or responsibility. Instead, staff abandoned their desks and left stranded passengers hungry and thirsty for hours. Little kids on a school trip were left scared. If a soldier did the same in a battle field, he'd be branded a deserter and in some countries will be shot dead. All the millions spent on ads were lost in one night. If only they spent it on training instead they'd have shown some character.
Not sure exactly where u were, but inside the lounge we had staff prob well into 3-4 am claming people down, checking upstairs for us. Inside the lounge we had drinks available. Water was first gone, followed by juices, plenty of pop and beer leftover. Once again YMMV depending where u were.
AFAIK they are human beings, with their own families and loved ones, under those circumstances I don't blame them wanting to leave when there was an opportunity to do so. My question for you is 'are u willing to sacrifice your life for your company?'
Jul 25, 2016, 8:38 am
#194
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
@:-) According to this press release, TK has fired 211 employees given the nonfulfillment of performance criterion and in line with the necessary actions we are taking against the FETÖ structure, attitudes and behavior conflicting with the interest of our country and company.
FETÖ structure is the Turkish term for the Gülen movement.
Seems like Erdogan's big purge has reached government-owned THY.
FETÖ structure is the Turkish term for the Gülen movement.
Seems like Erdogan's big purge has reached government-owned THY.
Jul 25, 2016, 10:28 am
#195
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OT but I disagree with your statement that security isn't causing problems for AF passengers or at CDG. A couple days ago I waited 30-45 minutes, the worst ever IME, for SkyPriority/Acces No.1 passport control; it looked like coach passengers without status were probably waiting in line over three hours. Then some forgotten bag caused most of terminals 2A and 2C to be evacuated and I was trapped on the curb near the far corner of 2A with no way to either leave the airport or get to an area that wasn't evacuated.