Dec 31, 2014, 6:18 pm
Last edit by: flolee
Update March 2015: Recent reports indicate the unofficial status match programme is running reasonably smoothly.
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK status match (2015)
Jan 31, 2015, 10:43 pm
#121
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
When you go into your account, on the left hand side, under your elite card picture, right below the 'MILES' option, you will see a sub-option for statement. After clicking it, a pop-up should appear, with your status written in BOLD and super big letters at the top!!
Feb 1, 2015, 12:12 am
#122
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,017
Got a notification about Classic Plus, logged in and I received Elite status. It took 9 days after my request.
They did not repair my address as requested.
Do you think that they would send my card pronto if I provided a Turkish address? I can do that. I guess that I would change the address and then use the "lost card" notification shortly thereafter.
My US address is messed up because of the issue with having to select a city and it's not available for either a street address or PO Box address that I have in the US. But Aniak, Alaska and Arctic Village are both options.
I guess there is no electronic version of the card? United has a nice feature where your card is displayed on their App, actually showing both sides. It would be useful in order to get into lounges in the US on domestic flights.
They did not repair my address as requested.
Do you think that they would send my card pronto if I provided a Turkish address? I can do that. I guess that I would change the address and then use the "lost card" notification shortly thereafter.
My US address is messed up because of the issue with having to select a city and it's not available for either a street address or PO Box address that I have in the US. But Aniak, Alaska and Arctic Village are both options.
I guess there is no electronic version of the card? United has a nice feature where your card is displayed on their App, actually showing both sides. It would be useful in order to get into lounges in the US on domestic flights.
Feb 1, 2015, 7:19 am
#123
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Got a notification about Classic Plus, logged in and I received Elite status. It took 9 days after my request.
They did not repair my address as requested.
Do you think that they would send my card pronto if I provided a Turkish address? I can do that. I guess that I would change the address and then use the "lost card" notification shortly thereafter.
My US address is messed up because of the issue with having to select a city and it's not available for either a street address or PO Box address that I have in the US. But Aniak, Alaska and Arctic Village are both options.
I guess there is no electronic version of the card? United has a nice feature where your card is displayed on their App, actually showing both sides. It would be useful in order to get into lounges in the US on domestic flights.
They did not repair my address as requested.
Do you think that they would send my card pronto if I provided a Turkish address? I can do that. I guess that I would change the address and then use the "lost card" notification shortly thereafter.
My US address is messed up because of the issue with having to select a city and it's not available for either a street address or PO Box address that I have in the US. But Aniak, Alaska and Arctic Village are both options.
I guess there is no electronic version of the card? United has a nice feature where your card is displayed on their App, actually showing both sides. It would be useful in order to get into lounges in the US on domestic flights.
There is no electronic version of the card.
You should be able to use your FF# for lounge access.
Feb 1, 2015, 8:34 am
#124
Join Date: Feb 2012
Location: SDF
Programs: AS MVPG, Hyatt Plat, SPG Gold
Posts: 290
Looks like I can add another successful data point. Applied for a match on October 13th from OW Emerald (US Chairman). Nothing for a couple of month and then on New Year's eve received a email asking me for a physical copy. I sent my physical copy and sent a follow up new feedback on the 14th because it looked like my statement pdf was not opening properly. I heard nothing but I received a statement today that mentioned Elite Status. Looks like I was upgraded on the 17th. I did credit 2 United Flights on December 23rd.
Feb 2, 2015, 11:39 pm
#125
Join Date: Oct 2003
Posts: 1,203
It required sending message through their system and took several months (3-4 months) but did get a very fancy package with luggage tags and very usefull gold card.
Feb 3, 2015, 4:04 pm
#126
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Thank you.
How did you send the request?
Feb 4, 2015, 9:17 am
#127
Join Date: Jun 2012
Programs: TK*G
Posts: 267
Ugh. After getting matched last December, I finally received my welcome envelope....in this battered envelope, with only this letter inside:
Seems like the card/tag package fell out of the envelope after it got mangled somewhere between Turkey and the US. I guess it's time to go back to our favorite TK Message Center and hope it doesn't take another month for a reply. At least my A3 card will still work for my trip next week.
Seems like the card/tag package fell out of the envelope after it got mangled somewhere between Turkey and the US. I guess it's time to go back to our favorite TK Message Center and hope it doesn't take another month for a reply. At least my A3 card will still work for my trip next week.
Feb 4, 2015, 11:28 am
#128
Join Date: Nov 2014
Location: YYZ
Programs: TK*G, A3*G
Posts: 10
Interesting, the same thing happened to me. I thought I will get a follow up mail with the card and baggage tag.
Feb 4, 2015, 11:52 am
#129
Join Date: Mar 2005
Location: YVR
Programs: AC*S, AS, CX, Marriott Platinum, Nexus, Specialized AWOL Touring Bicycle
Posts: 167
Another data point:
Applied - Jan. 13, 2015
Uploaded A3*G card scan and account activities.
Matched - Feb. 03, 2015
Email said Classic Plus, logged in and showed Elite.
Applied - Jan. 13, 2015
Uploaded A3*G card scan and account activities.
Matched - Feb. 03, 2015
Email said Classic Plus, logged in and showed Elite.
Feb 5, 2015, 8:24 am
#131
Join Date: Jan 2000
Programs: Latinpass Million Miler. BA Gold.
Posts: 3,544
I've applied on the 28 January as BA Gold (OWE) - so far nothing. I have just sent them a message with a booking I made for travel on TK this Sunday - hope that helps.
Feb 5, 2015, 9:16 am
#132
Join Date: Jan 2012
Location: YEG
Programs: AC E50K, TK Elite
Posts: 41
Status matched back in December and just received my package last night. The tape on the package wasn't very sticky and the package was open but fortunately everything stayed in there. Also I should note I haven't had any flight activity on this account yet
Feb 5, 2015, 9:24 am
#133
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Did you send any request for the card?
Feb 6, 2015, 12:06 am
#134
Join Date: Sep 2008
Posts: 451
Thanks for this thread. I did the status match so am now Elite on Turkish! Probably a very stupid question but if I fly Turkish, can I earn miles on both United and Turkish? And if not both, can I just get United credit?
Feb 6, 2015, 5:00 am
#135
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
I was status matched in early January and sent a message through the lost card option on M&S website requesting my physical card. Here is what they sent me:
Dear xxx,
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
Thank you for choosing us on your travels.
Sincerely Yours,
Turkish Airlines INC.
Customer Relations Center
================================================== ====================
What a surprise? Contrary to what I posted couple of days ago about an email response I got from M&S customer service, I returned from a week long trip last night and found an envelope from Turkish M&S in my mailbox. Included in the envelope was my elite card with 1/17 expiration.
Dear xxx,
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
Thank you for choosing us on your travels.
Sincerely Yours,
Turkish Airlines INC.
Customer Relations Center
================================================== ====================
What a surprise? Contrary to what I posted couple of days ago about an email response I got from M&S customer service, I returned from a week long trip last night and found an envelope from Turkish M&S in my mailbox. Included in the envelope was my elite card with 1/17 expiration.
Last edited by aglp2k; Feb 7, 2015 at 9:41 am