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Old May 21, 12, 11:36 am   #1
 
Join Date: Jul 1999
Location: GOT
Programs: SK EBG; QF WP; LH SEN; Hilton Diamond, A-Club Platinum, SPG Gold
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seat allocation in /J/

Hi,

Made a booking with TK GOT/IST/JNB return. Asked TA for a seat allocation, he came back with cannot until ticketed.

Never had that before, so is it the case of (a) lazy TA doing bare minimum unless not ticketed, or (b) strange TK quirk...

Thanks!
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Old May 21, 12, 7:11 pm   #2
 
Join Date: May 2012
Location: Brisbane
Programs: QF WP, VA WP, A3 Gold, SQ PPS Gold
Posts: 17
Gothenburg Sales Office
Address : LANDVETTER APT,DEPARTURE HALL BOX 2023, SE-438 11 LANDVETTER/GOTEBORG
Phone Sales/Office: 00 46 31 94 19 10 / 00 46 31 94 19 12
Marketing : 00 46 31 94 19 15
Group: 00 46 31 94 19 16
00 46 31 94 69 10
Fax 00 46 31 94 69 10
Telex GOTTZTK, GOTKZTK
E-Mail : sales.got@turkishairlines.se
Working Hours : Sunday: Haftaiçi: Pazartesi-Çarşamba 9:00-18:00 - Perşembe-Cuma 09:00-17:00
Cumartesi: 15.00-18.00
Pazar: 09.45-13.00/15.00-18.00 (ofis çalışma saatleri, 13:00 arasında kapalıdır - 15:00)
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Old May 21, 12, 7:59 pm   #3
soy
 
Join Date: Dec 2008
Location: DUB
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Quote:
Originally Posted by Koru Flyer View Post
Hi,

Made a booking with TK GOT/IST/JNB return. Asked TA for a seat allocation, he came back with cannot until ticketed.

Never had that before, so is it the case of (a) lazy TA doing bare minimum unless not ticketed, or (b) strange TK quirk...

Thanks!
TK seat allocation for longhaul opens 3months out. Cannot remember what it is for shorthaul, maybe 2 or 4 weeks?
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Old May 23, 12, 11:52 am   #4
 
Join Date: Aug 2005
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Quote:
Originally Posted by soy View Post
TK seat allocation for longhaul opens 3months out. Cannot remember what it is for shorthaul, maybe 2 or 4 weeks?
Is that the case for all classes of service?
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Old May 23, 12, 5:10 pm   #5
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), US & BA Emerald, EY Silv, IHG Plat, SPG Gold
Posts: 2,975
Quote:
Originally Posted by Koru Flyer View Post
(a) lazy TA doing bare minimum unless not ticketed, or (b) strange TK quirk...

Thanks!
IMHO (a)

Their computer system (Troya, based on BA BABS, but databased in Amadeus) is so outdated, that I do not believe TK can restrict seat map only for PNR's with e-tickets issued...
__________________
ASIANA AIRLINES - IMHO *A BEST AIRLINE (and my preferred airline to Asia/Australia)
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