Mar 3, 2013, 10:24 pm
Last edit by: TWA884
Current NEXUS Information messages can be found in the following thread:
The NEXUS Information Thread
The NEXUS Information Thread
Welcome to the Travel Safety/Security Trusted Travelers Forum Nexus Information Wiki! This resource will appear at the top of every page within this thread to help users learn more about this program.
About NEXUS
NEXUS is designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States.
The Canadian Border Services Agency (CBSA) and U.S. Customs & Border Patrol (CBP) are cooperating in this joint venture to simplify border crossing for members while enhancing security.
Program benefits
If you are approved to participate in NEXUS, you will receive a membership identification card to use when entering Canada or the United States at all designated NEXUS air, land and marine ports of entry.
Membership will enable airline passengers to save time by:
- using automated self-serve kiosks in dedicated areas at designated international airports;
- using NEXUS/SENTRI lanes at land crossings when/where available. NEXUS lanes entering Canada will likely have a constant red traffic signal. This is to discourage non-NEXUS members from using the lane. Canada-bound NEXUS land crossing operating hours. All occupants must have NEXUS cards when using NEXUS lane entering Canada. At some locations, the NEXUS lane, the inspection booth is not staffed but there should be a call button. When entering US in a NEXUS/SENTRI lane, all occupants must carry either NEXUS, Global Entry, or SENTRI cards (or any combination thereof). Notable exception is Whirlpool Bridge which requires a NEXUS card to open the toll gate on the Canadian side to cross to the US..
- As of 17 MAY 2017 - NEXUS members no longer need to complete a paper CBSA Declaration Card (Form E311) when using a NEXUS self-serve kiosk at any Canadian airport where NEXUS is available. (Refer to post #10421)
- using the Trusted Traveller Canadian Air Transport Security Authority (CATSA) Security Line at major and select medium-sized Canadian airports to expedite airport pre boarding security screening. For detailed information, please visit the CATSA Web site.
Join NEXUS
Here are the steps for becoming a member. There is a non-refundable processing fee of CAN$50 or US$50 per applicant for a five-year membership card.
About NEXUS
Eligibility
How to apply
Enrolment process
Key points about the program as found by forum members:
- NEXUS cardholders must advise of ANY changes to their vital information such as passport numbers/validity, visa status, legal names, primary residence, criminal convictions, and employment if it impacts your eligibility in the program.
- It's normal to find the first in-person NEXUS interview to be months into the future, but a little patience and regular checks on the TTP website almost always yields an interview date much sooner.
- Each person who wants to participate in the NEXUS program must fill out a separate application form. There is no fee for applicants under the age of 18.
- If traveling with non-NEXUS family members NEXUS cardholders are required to use the regular customs lines.
- There is a zero tolerance policy and membership can be terminated for infractions including not having your NEXUS card on you and using the NEXUS lane and not declaring items on your customs declaration card, though members have reported some leniency being granted for such infractions in the past.
- Private companies may offer services for submitting your application and charge an additional processing fee but these extra charges are not part of the official NEXUS application fee. Expedited services offered by such companies will not assist in speeding up the application process.
Updating Passport with Canada for NEXUS
As per CBSA website, updates to passport information can be handled on TTP.
Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA.
Some FT members don't trust instructions provided by CBSA and recommend the following:
Call the Canadian Processing Centre with responsibility for residents of the United States:
After going through the phone tree to reach a Nexus representative, advise them that you need to update your US passport with Canada.
The representative will give you an email address and instructions to scan your updated passport picture page (include your trusted traveler number on the scan) and then email it to a particular email address. I was advised to put the representative's name in the email message so that he could process the update on the Canadian side. He confirmed that any passport update in TTP does not reach Canada. NOTE: FT members have been able to enter Canada without any issues by updating passport online only.
He specifically requested that only the telephone number be posted (and not the email address).
In case the telephone number doesn't work, here's the webpage where the phone number is posted: Canada Border Services Agency - NEXUS - General Information
- 800-842-7647 --- Monday to Friday, 8:30 am to 4:30 pm (Eastern Time)
After going through the phone tree to reach a Nexus representative, advise them that you need to update your US passport with Canada.
The representative will give you an email address and instructions to scan your updated passport picture page (include your trusted traveler number on the scan) and then email it to a particular email address. I was advised to put the representative's name in the email message so that he could process the update on the Canadian side. He confirmed that any passport update in TTP does not reach Canada. NOTE: FT members have been able to enter Canada without any issues by updating passport online only.
He specifically requested that only the telephone number be posted (and not the email address).
In case the telephone number doesn't work, here's the webpage where the phone number is posted: Canada Border Services Agency - NEXUS - General Information
US citizens/residents who have both Global Entry and NEXUS cards and who renew the Global Entry membership whilst their NEXUS card is active, will not be able to renew the NEXUS card until after it expires. The option to do so disappears from the TTP website.
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your TTP online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your TTP online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Archived: The NEXUS Information Thread
Dec 28, 2016, 2:16 pm
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,007
Your situation closely reflects mine and I am now a Nexus holder. They will ask you to show them some kind of proof of what the final court resolution was (not expungement but conviction related). There is an exception for drug related offenses though. I was told it was a no go regardless of how old the offense is.
Dec 28, 2016, 2:54 pm
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
It was a printout from the court's clerk breaking down what happened each day in court and all they wanted to see was what happened on the day of conviction (or plea). Yes, I was "conditionally approved" in GOES first.
Dec 29, 2016, 5:50 pm
Join Date: Jul 2016
Location: YEG
Programs: AC SE 100K, Bonvoy Titanium, Hyatt Globalist, Hilton Gold
Posts: 87
Adding fingerprints for minors
So we had our interviews at YEG a couple weeks back for my DW and four minor children. Cards arrived in the mail yesterday so we're pretty happy about avoiding the lines next time we go through YYZ to the US. Of course they didn't want to do the iris scan or fingerprints.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
Dec 29, 2016, 10:44 pm
Join Date: Jul 2013
Location: CLE
Programs: NEXUS, MileagePlus Silver, Frontier Diamond, IHG Spire, Marriott Gold, Hilton Diamond, Hertz PC
Posts: 263
So we had our interviews at YEG a couple weeks back for my DW and four minor children. Cards arrived in the mail yesterday so we're pretty happy about avoiding the lines next time we go through YYZ to the US. Of course they didn't want to do the iris scan or fingerprints.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
At the DUB preclearance, I saw a mother hold her 12 month old child and put his fingers on the scanner and it worked. So, guess it's possible for anybody to have his/her fingerprints taken.
Dec 29, 2016, 11:36 pm
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,514
Definition of 'employer'?
I expect that like many FT'ers, I don't just have a single employer, but when I look at the (paper) application form it is very firmly based in the idea of continuous employment with a single employer. In 2016 I had 5 'employers' (according to CRA and IRS rules) in 4 countries as well as 2 clients. In previous years the ratio has been reversed (give or take). It varies year to year. None of them are in any way contentious.
How should I report this on the very limited form? My H1-B applications (I'm up for my 5th renewal at the moment) allow much more leeway for explanation than the form on the Nexus page.
Thanks
Dr. PITUK.
How should I report this on the very limited form? My H1-B applications (I'm up for my 5th renewal at the moment) allow much more leeway for explanation than the form on the Nexus page.
Thanks
Dr. PITUK.
Dec 31, 2016, 12:35 pm
Join Date: Dec 2002
Location: Toronto
Posts: 484
So we had our interviews at YEG a couple weeks back for my DW and four minor children. Cards arrived in the mail yesterday so we're pretty happy about avoiding the lines next time we go through YYZ to the US. Of course they didn't want to do the iris scan or fingerprints.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
I'm less concerned about the iris scan since, but I asked whether they would take the fingerprints for the kids under age 14 as this would enrol them in GE, and supposedly make it easier to transit to US in air mode rather than getting the big X. According to the Nexus website the fingerprints are voluntary for those under age 14 - so I "volunteered" to have their fingerprints taken. The US agent would not take them stating it was policy not to do so - even when I pointed it out from the website.
So here is my question, can we add the fingerprints for those kids under age 14 now and do I need an appointment to get this done or is it like the iris scan when you can just drop in? Am flying through YVR with the family and have a 2.5 hour layover. Would be nice to kill some time and see if I get a different response there.
Dec 31, 2016, 4:28 pm
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
The way it was explained during recent NEXUS enrollment is scanning of iris and/or fingerprint of young minors is not a problem. The problem is the profile captured is not going to be recognized shortly thereafter (months/years) due to growth.
We had children's fingerprints captured and verified during GE enrollment. When it came time to use GE kiosks 18 months later, the prints were no longer verifiable by the kiosk.
We had children's fingerprints captured and verified during GE enrollment. When it came time to use GE kiosks 18 months later, the prints were no longer verifiable by the kiosk.
Jan 8, 2017, 5:14 am
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,880
I expect that like many FT'ers, I don't just have a single employer, but when I look at the (paper) application form it is very firmly based in the idea of continuous employment with a single employer. In 2016 I had 5 'employers' (according to CRA and IRS rules) in 4 countries as well as 2 clients. In previous years the ratio has been reversed (give or take). It varies year to year. None of them are in any way contentious.
How should I report this on the very limited form? My H1-B applications (I'm up for my 5th renewal at the moment) allow much more leeway for explanation than the form on the Nexus page.
Thanks
Dr. PITUK.
How should I report this on the very limited form? My H1-B applications (I'm up for my 5th renewal at the moment) allow much more leeway for explanation than the form on the Nexus page.
Thanks
Dr. PITUK.
Back in the paper application days, they used to tell you to attach an extra sheet of paper if you needed to add more than they had room for (I had to do that for addresses, and possibly employers, at one point.
On the online application, isn't there an ability to add additional fields for employers, addresses, etc.? Maybe only one allows you not to put an end date, but even so, I'd just leave the current month, and then you can explain at the interview if necessary.
When my kids first got their nexus cards at ages 3 and 5 back 2010, they did not have iris scans or fingerprints. This was before Nexus members were automatically eligible for GE. When we renewed them last year (ages 9 and 11), they got their irises and fingerprints scanned. The Cdn agents only concern was not the kids' ages per policy, but whether they would be able to do the iris scan. US agents had no problems taking their fingerprints.
It is a bit of a PITA to have to always talk to someone both ways. However, usually the lines aren't long since you can still go to the GE line anyway US-bound (go to the machine, get the X for baby, and then wait to talk to the guy), but also means I am much more flexible to bring in food, because I have to talk to someone anyway, and often, they don't even ask about that. Canada-bound, there's almost never anyone in line by where the kiosk is.
Jan 8, 2017, 2:13 pm
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,514
I'd put them all down.
Back in the paper application days, they used to tell you to attach an extra sheet of paper if you needed to add more than they had room for (I had to do that for addresses, and possibly employers, at one point.
On the online application, isn't there an ability to add additional fields for employers, addresses, etc.? Maybe only one allows you not to put an end date, but even so, I'd just leave the current month, and then you can explain at the interview if necessary.
Our 2 year old is Nexus, so obviously no iris or fingerprints yet.
It is a bit of a PITA to have to always talk to someone both ways. However, usually the lines aren't long since you can still go to the GE line anyway US-bound (go to the machine, get the X for baby, and then wait to talk to the guy), but also means I am much more flexible to bring in food, because I have to talk to someone anyway, and often, they don't even ask about that. Canada-bound, there's almost never anyone in line by where the kiosk is.
Back in the paper application days, they used to tell you to attach an extra sheet of paper if you needed to add more than they had room for (I had to do that for addresses, and possibly employers, at one point.
On the online application, isn't there an ability to add additional fields for employers, addresses, etc.? Maybe only one allows you not to put an end date, but even so, I'd just leave the current month, and then you can explain at the interview if necessary.
Our 2 year old is Nexus, so obviously no iris or fingerprints yet.
It is a bit of a PITA to have to always talk to someone both ways. However, usually the lines aren't long since you can still go to the GE line anyway US-bound (go to the machine, get the X for baby, and then wait to talk to the guy), but also means I am much more flexible to bring in food, because I have to talk to someone anyway, and often, they don't even ask about that. Canada-bound, there's almost never anyone in line by where the kiosk is.
Jan 12, 2017, 9:03 am
Join Date: Jan 2017
Location: YVR,TPE,LHR
Programs: CX Diamond, BA Gold
Posts: 46
nexus interview -- expired pr
i am conditionally approved for nexus and I'm going to have the interview in February. However, my pr card is expired and the renewal is still in process. What can I do? Will a COPR work?
Last edited by jeffrey262626; Jan 12, 2017 at 12:24 pm
Jan 15, 2017, 8:50 pm
Join Date: Jan 2010
Posts: 11
My children were 9 and 11 when they were approved and interviewed for Nexus. At the time, they only took iris scans of both children with no problems. On a return trip, I decided to pop into the Nexus office since we were at YYZ and inquired about GE and getting their fingerprints done (still at 9 and 11 years). The agent did them right on the spot...no interview time needed!
My children are happy to do GE every time we enter the US. They have never had a problem having their fingerprints scanned, and it has been 4 years now. The prefer GE over Nexus...it was difficult getting their iris scans done, and we often had one kid who always got the X!!! But now at 13 and 15, they don't seem to have any trouble. I would suggest popping in to the office when you happen to be at the airport and simply inquire again about getting GE fingerprints done...a different agent might be willing to do that process for you.
My children are happy to do GE every time we enter the US. They have never had a problem having their fingerprints scanned, and it has been 4 years now. The prefer GE over Nexus...it was difficult getting their iris scans done, and we often had one kid who always got the X!!! But now at 13 and 15, they don't seem to have any trouble. I would suggest popping in to the office when you happen to be at the airport and simply inquire again about getting GE fingerprints done...a different agent might be willing to do that process for you.
Jan 16, 2017, 9:04 am
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
Interesting read on NEXUS application process.
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
Jan 16, 2017, 12:39 pm
Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
Interesting read on NEXUS application process.
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
Jan 16, 2017, 1:11 pm
Join Date: Sep 2015
Programs: 1 thousand
Posts: 2,112
Interesting read on NEXUS application process.
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
According to this document, you should be carrying your citizenship document along with NEXUS card as membership card is merely a "trigger for accessing the relevant program’s database" and "is not an official travel document."
Jan 16, 2017, 1:55 pm
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
U.S. Customs & Border Protection - Visiting the U.S. - Documents required for Canadian Citizens / Residents / Landed Immigrant to enter the U.S. and how long they can stay
Bureau of Consular Affairs, U.S. Department of State - Entry, Exit & Visa Requirements
[moderator's note]
All Canadian Citizens entering the United States by AIR are required to present a valid passport, or a NEXUS card when departing from a designated Canadian airport. Non Canadian citizens click here for entry requirements.
By Land and Sea (including ferries) - Canadian citizens traveling to the U.S. by land or sea are required to present one of the travel documents listed below, and may generally visit the U.S. for up to six months. CBP will accept: Canadian passport, Enhanced Driver's License/Enhanced Identification Card, NEXUS, FAST/EXPRES and SENTRI enrollment cards.
By Land and Sea (including ferries) - Canadian citizens traveling to the U.S. by land or sea are required to present one of the travel documents listed below, and may generally visit the U.S. for up to six months. CBP will accept: Canadian passport, Enhanced Driver's License/Enhanced Identification Card, NEXUS, FAST/EXPRES and SENTRI enrollment cards.
Entry into Canada: Canadian law requires that all persons entering Canada carry both proof of citizenship and proof of identity. A valid U.S. passport, passport card, or NEXUS card satisfies these requirements for U.S. citizens.
Children under 16 need only present proof of U.S. citizenship.
Children under 16 need only present proof of U.S. citizenship.
Being that this information is tangential to the NEXUS information thread, if you wish to continue this discussion, please start a new thread in the Practical Travel Safety and Security Issues forum.
Thank you.
[/moderator's note]