May 4, 2017, 12:01 am
Last edit by: drewguy
US Airports
Atlanta (ATL)
E concourse/transfer passengers
Global Entry kiosks are on the left wall as you enter the immigration area (the queues for the non-GE are to the right). After completing with the kiosk (facial recognition, no reset), continue to the far side of the room and turn right for the GE exit booths. Your face will be matched visually by the agent (against a line up of those recently through the kiosks) and you proceed to baggage claim. If you have no problems with your connecting flight (and no reason to open the bags) move them over to the drop off belt. There are two queues at security. Sometimes one is set up as TSA Precheck, sometimes they are both regular. Amusingly, when they have a Precheck line, there's usually nobody in the other one.
Boston (BOS)
All passengers follow a first hallway, then a bend, entering a second hallway; at that point you see the non-GE situation to your left through the glass. GE kiosks are at the far end to the left, with one (or two) immigration agents checking for slips with an X, then downstairs to baggage claim. GE customs exit, easy to miss, at far end (left side as you face luggage belts).
Charlotte (CLT)
No MPC. Customs exit has two booths. There is a dedicated GE customs lane with signage on the left. May have to walk past (and get dirty looks) general customs queue to see GE signage.
Chicago (ORD)
The kiosks are immediately apparent as you come down to the immigration/customs area, although sometimes long lines for "regular" immigration can slow access to the kiosks. After baggage claim there is a single exit to transfer/arrivals, with a specific desk for GE customers sometimes staffed.
Denver (DEN)
After the long walk from your gate, signs for global entry point you straight down the escalator (non-GE get forms checked and may queue). Kiosks to right using 2.0. If an X or to declare a sign points to agent. Otherwise proceed to baggage reclaim area. Give slip to agent at exit and proceed to airport main entrance.
Houston (IAH):
There is a single, roped off separate area on southern (terminal E) end of the arrivals hall with kiosks as you enter the hall, and an additional bank of kiosks near officers at a desk that check (and keep) GE receipts as one is entering the central immigration area. Proceed to the bag claim escalator past agents that may pull people for further questioning. After claiming bags downstairs, proceed directly to recheck. Agents in the area may pull you aside for bag inspection. There is no GE or standard exit queue.
Los Angeles (LAX):
International arrivals come into the Tom Bradley International Terminal (TBIT). After the walk to escalators, GE lines are well marked. LAX uses GE 2.0 facial recognition - just smile at the camera and it will tell you what to do next. You'll then go past an agent with whatever interaction they deem necessary. On to baggage claim and either taxis or a connecting flight.
Miami (MIA):
The kiosks are in the centre of the hall, between US and Tourists. Turn left when you have cleared and down the stairs/escalator to Customs. Turn left at the bottom and your GE Customs line is there.
New York (JFK):
T8
After receiving your "non-X" GE slip, you proceed to baggage area (if you have any), then head for the customs agent. There is a sign on a stand: "GLOBAL ENTRY EXIT", this lets you bypass any "others" waiting to see an agent.; There is a CPB agent who checks your pp (after collecting your slip). You then go to collect your luggage (if you have any), unless you are singled out for extra scrutiny, you are free to leave.
Once you are in baggage collection area, it seems all pax have "equal status" since GE no longer have their slips. [GE pax would still have their GE cards to show if needed.]
T7
Upon arrival in the Immigration area, the kiosks are on the back wall, facing the front of the inspectors booths. Turn left and you may have to walk right across the area to get to them. There is a special exit for Customs.
Philadelphia (PHL):
Global Entry kiosks are immediately on the right if arriving from an A-East gate (A2-A13). After successful facial recognition take your receipt to the Global Entry cubicle next to the kiosks. Hold up your receipt as your pass the GE officer in the cubicle and tell them if you have anything to declare. After claiming checked luggage, exit the FIS through the GE customs line, and give the officer your receipt.
San Francisco (SFO):
International arrivals G concourse - United/*A
Corridor from planes with floor and ceiling markings for different categories (GE, MPC, US, Foreign) that ultimately end up in lanes demarcated with tensa-barriers. GE is to the far left, where the kiosks are along the wall. Use kiosk, wait for agent, who will ask any questions, then pickup any bags and head past all carousels. Connecting flights to left; exit to right.
Seattle
Just before taking the escalator to the baggage hall the GE kiosks are on the right. New software so no receipts. After baggage collection join queue to the left for GE passengers. Agent asks questions as well as checks you for the GE kiosk record.
Washington (IAD):
Main Terminal
The kiosks are around the corner to the far right after you come down the escalator from the moon rover, behind a metal swinging gate marked for crew and GE.Starting Spring 2017 After using the kiosk, you'll enter a lane to for an agent to review your slip and to make any declarations (food, etc.), and then you proceed out a central door to the baggage claim area. There is no further check after this point. Post-2021: Using GE 2.0 and agents tend to take more time studying passport; door to baggage area a bit closer to GE checkpoint. Spring 2023: New facial scanners in place that are touchless - just look at screen, it images face, and directs you (in most cases) to proceed to the line. CBP agent confirms identity and checks passport, and asks if anything to declare.
Midfield (transfers) terminal (UA-UA only; limited hours)
The GE terminals are against the wall, on the left, immediately that you enter the arrivals immigration area. Do not join the barricaded area as you have gone too far. After you have your receipt you walk down the back of the inspectors booths to Customs. Note: No TSAPre available here.
Foreign Preclearance Airports
Montreal (YUL)
(All US bound flights)After CATSA security, the GE machines will be in your left. Facial recognition and no receipts will be issued just instructions to proceed to US or GE officer.
Vancouver (YVR)
(Most daytime US-bound flights. Not available for late-evening / night US-bound flights) GE/Nexus get expedited access to security, although it takes a bit of talking to convince the line guard to grant access because there is no reason to carry the GE card for air travel. Post security, the GE machines are in a dedicated area off to the left. After getting the receipt, you hand your receipt, passport and boarding pass to an available agent. Agent scans your boarding pass and if you have checked bags, a picture of your bag is displayed to the officer. American Citizens are waved past with ease. Non-American citizens are required to answer the standard "Where are you going / what are you doing" questions that apply to non-American citizen travellers. Non-American business travelers using GE at YVR can expect all the standard probing immigration-related questions regarding the nature of your business in the USA.
Dublin (DUB)
Preclearance:
After security, find 3 or 4 GE kiosks located on the left hand side. After getting the receipt, walk up to the CBP agent on the far left (from the passengers' point of view). Need to stop at CBP agent's desk and hand over passport + receipt + boarding pass. The BP is scanned to bring up picture(s) of bag(s) (in case bags were checked).
Atlanta (ATL)
E concourse/transfer passengers
Global Entry kiosks are on the left wall as you enter the immigration area (the queues for the non-GE are to the right). After completing with the kiosk (facial recognition, no reset), continue to the far side of the room and turn right for the GE exit booths. Your face will be matched visually by the agent (against a line up of those recently through the kiosks) and you proceed to baggage claim. If you have no problems with your connecting flight (and no reason to open the bags) move them over to the drop off belt. There are two queues at security. Sometimes one is set up as TSA Precheck, sometimes they are both regular. Amusingly, when they have a Precheck line, there's usually nobody in the other one.
Boston (BOS)
All passengers follow a first hallway, then a bend, entering a second hallway; at that point you see the non-GE situation to your left through the glass. GE kiosks are at the far end to the left, with one (or two) immigration agents checking for slips with an X, then downstairs to baggage claim. GE customs exit, easy to miss, at far end (left side as you face luggage belts).
Charlotte (CLT)
No MPC. Customs exit has two booths. There is a dedicated GE customs lane with signage on the left. May have to walk past (and get dirty looks) general customs queue to see GE signage.
Chicago (ORD)
The kiosks are immediately apparent as you come down to the immigration/customs area, although sometimes long lines for "regular" immigration can slow access to the kiosks. After baggage claim there is a single exit to transfer/arrivals, with a specific desk for GE customers sometimes staffed.
Denver (DEN)
After the long walk from your gate, signs for global entry point you straight down the escalator (non-GE get forms checked and may queue). Kiosks to right using 2.0. If an X or to declare a sign points to agent. Otherwise proceed to baggage reclaim area. Give slip to agent at exit and proceed to airport main entrance.
Houston (IAH):
There is a single, roped off separate area on southern (terminal E) end of the arrivals hall with kiosks as you enter the hall, and an additional bank of kiosks near officers at a desk that check (and keep) GE receipts as one is entering the central immigration area. Proceed to the bag claim escalator past agents that may pull people for further questioning. After claiming bags downstairs, proceed directly to recheck. Agents in the area may pull you aside for bag inspection. There is no GE or standard exit queue.
Los Angeles (LAX):
International arrivals come into the Tom Bradley International Terminal (TBIT). After the walk to escalators, GE lines are well marked. LAX uses GE 2.0 facial recognition - just smile at the camera and it will tell you what to do next. You'll then go past an agent with whatever interaction they deem necessary. On to baggage claim and either taxis or a connecting flight.
Miami (MIA):
The kiosks are in the centre of the hall, between US and Tourists. Turn left when you have cleared and down the stairs/escalator to Customs. Turn left at the bottom and your GE Customs line is there.
New York (JFK):
T8
After receiving your "non-X" GE slip,
Once you are in baggage collection area, it seems all pax have "equal status" since GE no longer have their slips. [GE pax would still have their GE cards to show if needed.]
T7
Upon arrival in the Immigration area, the kiosks are on the back wall, facing the front of the inspectors booths. Turn left and you may have to walk right across the area to get to them. There is a special exit for Customs.
Philadelphia (PHL):
Global Entry kiosks are immediately on the right if arriving from an A-East gate (A2-A13). After successful facial recognition take your receipt to the Global Entry cubicle next to the kiosks. Hold up your receipt as your pass the GE officer in the cubicle and tell them if you have anything to declare. After claiming checked luggage, exit the FIS through the GE customs line, and give the officer your receipt.
San Francisco (SFO):
International arrivals G concourse - United/*A
Corridor from planes with floor and ceiling markings for different categories (GE, MPC, US, Foreign) that ultimately end up in lanes demarcated with tensa-barriers. GE is to the far left, where the kiosks are along the wall. Use kiosk, wait for agent, who will ask any questions, then pickup any bags and head past all carousels. Connecting flights to left; exit to right.
Seattle
Just before taking the escalator to the baggage hall the GE kiosks are on the right. New software so no receipts. After baggage collection join queue to the left for GE passengers. Agent asks questions as well as checks you for the GE kiosk record.
Washington (IAD):
Main Terminal
The kiosks are around the corner to the far right after you come down the escalator from the moon rover, behind a metal swinging gate marked for crew and GE.
Midfield (transfers) terminal (UA-UA only; limited hours)
The GE terminals are against the wall, on the left, immediately that you enter the arrivals immigration area. Do not join the barricaded area as you have gone too far. After you have your receipt you walk down the back of the inspectors booths to Customs. Note: No TSAPre available here.
Foreign Preclearance Airports
Montreal (YUL)
(All US bound flights)After CATSA security, the GE machines will be in your left. Facial recognition and no receipts will be issued just instructions to proceed to US or GE officer.
Vancouver (YVR)
(Most daytime US-bound flights. Not available for late-evening / night US-bound flights) GE/Nexus get expedited access to security, although it takes a bit of talking to convince the line guard to grant access because there is no reason to carry the GE card for air travel. Post security, the GE machines are in a dedicated area off to the left. After getting the receipt, you hand your receipt, passport and boarding pass to an available agent. Agent scans your boarding pass and if you have checked bags, a picture of your bag is displayed to the officer. American Citizens are waved past with ease. Non-American citizens are required to answer the standard "Where are you going / what are you doing" questions that apply to non-American citizen travellers. Non-American business travelers using GE at YVR can expect all the standard probing immigration-related questions regarding the nature of your business in the USA.
Dublin (DUB)
Preclearance:
After security, find 3 or 4 GE kiosks located on the left hand side. After getting the receipt, walk up to the CBP agent on the far left (from the passengers' point of view). Need to stop at CBP agent's desk and hand over passport + receipt + boarding pass. The BP is scanned to bring up picture(s) of bag(s) (in case bags were checked).
How does Global Entry work for You?
Jun 20, 2017, 5:32 pm
#151
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
MCO Global Entry Experience
So, I just arrived to MCO from FRA. I only got Global Entry this year, so this was my first experience with it. I fly to the states a few times per year as my family lives here. Went through the global entry queue. Printed the receipt and then had to wait, because they were escorting certain people through the same queue, but these people had special circumstances for some reason and were taking very long. The people who went through the normal queues got through quicker. I then stepped up and the guy took my slip, (which I was under the impression was for when you go through customs rather than immigration) and then he proceeded to ask me questions about my travels. Then, after collecting bags, everybody had to put their bags through screeners.Is this MCO specific? Is it new? Is it something they will be rolling out? Because as somebody who doesn't really fly domestically in the US, pre-check has limited appeal, and if this is the standard or is becoming the standard, then I must say that it does not seem like a particularly useful programme.
Jun 20, 2017, 7:02 pm
#152
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
I suspect your experience with bag screening is MCO-specific because of how the transit train between customs and the main terminal is shared with screened passengers (in the opposite direction).
Jun 20, 2017, 8:43 pm
#153
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Some recent experiences all from within the last couple of years - many airports have multiple visits but are only listed once.
JFK: No questions asked
MIA: No questions asked (though once questioned by customs due to a 1 night turn in LIM - mileage run - and was sent for extra baggage screening)
ORD: No questions asked
DFW: No questions asked
ATL: Got an X on my GE slip after indicating I had been on a farm on my trip (wedding in UK was in the countryside in a farm that still had live animals in a different section). Only had one agent working the GE "see agent" line so took nearly 25 minutes to get through. Thankfully bags took even longer so wouldn't have been any fast without the X. Those who did not get an X simply had to hold up the slip for the various CBP officers who were checking Crew slips and were waved through.
Oddly never been through CPB at RDU despite being my home airport since I always connect elsewhere before the final leg down to RDU.
JFK: No questions asked
MIA: No questions asked (though once questioned by customs due to a 1 night turn in LIM - mileage run - and was sent for extra baggage screening)
ORD: No questions asked
DFW: No questions asked
ATL: Got an X on my GE slip after indicating I had been on a farm on my trip (wedding in UK was in the countryside in a farm that still had live animals in a different section). Only had one agent working the GE "see agent" line so took nearly 25 minutes to get through. Thankfully bags took even longer so wouldn't have been any fast without the X. Those who did not get an X simply had to hold up the slip for the various CBP officers who were checking Crew slips and were waved through.
Oddly never been through CPB at RDU despite being my home airport since I always connect elsewhere before the final leg down to RDU.
Jun 22, 2017, 6:30 pm
#154
Join Date: Oct 2015
Location: Boston
Posts: 21
Arrived at BOS a week and a half ago (first time re-entering the US not through a pre-clearance airport since getting GE). Arrived at the tail end of the afternoon rush, so everyone was busy (non-GE companion had about an hour wait to get through immigration). Walked past the line to empty GE kiosks, flashed receipt and got waved through immigration by officer who was dealing with someone else. I had an O (answered yes to the food question), but customs officer at GE exit only asked about the candy pizza box I was carrying, no questions about anything else to declare.
Jun 23, 2017, 8:19 pm
#155
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,540
Arrived at HNL a week and half ago on HA flight from PPG American Samoa. GE kiosks were to the right in the arrivals hall (got an X, but there was a dedicated agent just waiting and he buzzed me through very quickly and took my form). Hall was fairly empty at ~6:15am anyway but GE was superfast. At the customs exit they were just asking random people about what was in some bags and boxes (many Samoans bring boxes of stuff to the US). I was waived through. Very fast and painless process at HNL
Jul 11, 2017, 3:25 pm
#156
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,615
Arrived at MIA yesterday evening. There was no line for the the GE kiosks and most were not being used. The first kiosk that I tried wouldn't read my passport, so I had to use another which did work.
Then, there was a huge line leading to the door under the "Global Entry" sign. It turned out that most of the people lining up were non-English speaking, inexperienced travelers who were queuing for the regular non-US citizens inspection (not trusted travelers). They were blocking the path to the GE lane. The line minder, who should have been monitoring the entryway to the inspection area but instead was standing past the door, was ineffective in clearing the way for GE members to get through; well, actually she didn't do anything other than blocking the entry to the GE lane for those not in possession of a GE receipt.
After a few minutes, when I realized what was going on, several of us GE members asserted ourselves and firmly requested the clueless hordes to let us pass through to the GE lane. From that point, it was a matter of a couple of minutes to see a friendly CBP officer who held my passport to my face to make sure I was the one in the photo. I only remember experiencing that once before at CLT. I find that ritual bizarre; my passport was issued only about three years ago and my appearance has not changed at all since then. In addition, what's the point of doing it when my identity has already been verified by fingerprints and my photo is also on the receipt.
The signage at the exit from the Federal Inspection Services (FIS) facility is confusing at best. The airport employee stationed there directed me to the regular exit instead of the transfers/connections security checkpoint. By the time that I realized that I was at the wrong place, I was not allowed to backtrack and had to go to a regular TSA checkpoint. The one closest to the exit from the FIS was closed. The next one had no PreCheck. I had to walk about half a mile to one that had PreCheck and then backtrack to the D30 Admirals Club to await the departure of my next flight.
At least I made my Fitbit goal of number of steps for the day.
Then, there was a huge line leading to the door under the "Global Entry" sign. It turned out that most of the people lining up were non-English speaking, inexperienced travelers who were queuing for the regular non-US citizens inspection (not trusted travelers). They were blocking the path to the GE lane. The line minder, who should have been monitoring the entryway to the inspection area but instead was standing past the door, was ineffective in clearing the way for GE members to get through; well, actually she didn't do anything other than blocking the entry to the GE lane for those not in possession of a GE receipt.
After a few minutes, when I realized what was going on, several of us GE members asserted ourselves and firmly requested the clueless hordes to let us pass through to the GE lane. From that point, it was a matter of a couple of minutes to see a friendly CBP officer who held my passport to my face to make sure I was the one in the photo. I only remember experiencing that once before at CLT. I find that ritual bizarre; my passport was issued only about three years ago and my appearance has not changed at all since then. In addition, what's the point of doing it when my identity has already been verified by fingerprints and my photo is also on the receipt.
The signage at the exit from the Federal Inspection Services (FIS) facility is confusing at best. The airport employee stationed there directed me to the regular exit instead of the transfers/connections security checkpoint. By the time that I realized that I was at the wrong place, I was not allowed to backtrack and had to go to a regular TSA checkpoint. The one closest to the exit from the FIS was closed. The next one had no PreCheck. I had to walk about half a mile to one that had PreCheck and then backtrack to the D30 Admirals Club to await the departure of my next flight.
At least I made my Fitbit goal of number of steps for the day.
Aug 8, 2017, 10:36 am
#157
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Cluster . . . something @ BOS
Entering the immigration area last night, we were greeted by a line of folks "minded" by a fellow saying no one could proceed. Guy ahead of me and I were certain this did not mean GE, so we kept going; not realizing that we created a sort of "pied piper" effect! Partway down the corridor we were approached by an irate (to put it mildly) woman, implying she was the fellow's supervisor, and what the . . . heck were we doing there without her approval??? We were told in NO uncertain terms not to move one step further; at first she tried to send us back, but that was clearly not going to work. Mention of Global Entry was blown off as though we were reciting Sankskrit poetry verses to her.
After assessing we were intimidated enough, she stormed back to the original guy to threaten him with I shudder to think what. Other GE guy takes a chance on going up the corridor to see if there's a genuine GE queue (regular immigration we can see is a total mess). He chats with a fellow in a blue blazer for a moment, with much gesticulation, and both guys head toward us. Jacket guy announces loudly, "Global Entry members, go ahead! Only Global Entry!" Agent paused looked at my slip long enough to see no O nor X, waiving me on to baggage claim.
The whopping immigration backup was wreaking havoc on the luggage claim situation, but I grabbed ours right away, and waited 45 minutes or so for my non-GE companion to emerge. No one at all in the GE customs exit line, so I was through in a minute, joined roughly five minutes after that by the rest of my party. First thing she said when she saw me after immigration: "I want that (GE) card!" Much of the time I waited with an American GE woman waiting for a British friend; they hadn't thought Brits could apply for GE, but he will now!
So, about an hour from plane exit to hotel check-in, which would've been about 15 minutes by myself. Talk about the card that pays for itself!
After assessing we were intimidated enough, she stormed back to the original guy to threaten him with I shudder to think what. Other GE guy takes a chance on going up the corridor to see if there's a genuine GE queue (regular immigration we can see is a total mess). He chats with a fellow in a blue blazer for a moment, with much gesticulation, and both guys head toward us. Jacket guy announces loudly, "Global Entry members, go ahead! Only Global Entry!" Agent paused looked at my slip long enough to see no O nor X, waiving me on to baggage claim.
The whopping immigration backup was wreaking havoc on the luggage claim situation, but I grabbed ours right away, and waited 45 minutes or so for my non-GE companion to emerge. No one at all in the GE customs exit line, so I was through in a minute, joined roughly five minutes after that by the rest of my party. First thing she said when she saw me after immigration: "I want that (GE) card!" Much of the time I waited with an American GE woman waiting for a British friend; they hadn't thought Brits could apply for GE, but he will now!
So, about an hour from plane exit to hotel check-in, which would've been about 15 minutes by myself. Talk about the card that pays for itself!
Aug 9, 2017, 6:33 pm
#158
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
There's a new process at Dulles (IAD), and I've updated the wiki accordingly.
Now after using the kiosk you wait in line immediately to give your slip to the CBP agent, who will ask (or you tell) about any declarations. Once you're past that check, you proceed to baggage claim or the exits with no further checks.
A couple of observations, which I got to make because the agent was spending a lot of time with a single person, who may have been a foreign national who had to through an initial first time extra check:
1) the row of kiosks along the far wall (the original location for IAD regulars) now can get blocked by the line for the CBP agent if that line moves at all slowly. IAD may need to reevaluate
2) I'm not sure what happens if your checked luggage has goods that need to be reviewed
3) The single door out to baggage claim is poorly positioned to facilitate a quick GE getaway . . . you have to walk back to nearly the middle of the CBP area only immediately to turn in the other direction once through the door to reach the exits.
Now after using the kiosk you wait in line immediately to give your slip to the CBP agent, who will ask (or you tell) about any declarations. Once you're past that check, you proceed to baggage claim or the exits with no further checks.
A couple of observations, which I got to make because the agent was spending a lot of time with a single person, who may have been a foreign national who had to through an initial first time extra check:
1) the row of kiosks along the far wall (the original location for IAD regulars) now can get blocked by the line for the CBP agent if that line moves at all slowly. IAD may need to reevaluate
2) I'm not sure what happens if your checked luggage has goods that need to be reviewed
3) The single door out to baggage claim is poorly positioned to facilitate a quick GE getaway . . . you have to walk back to nearly the middle of the CBP area only immediately to turn in the other direction once through the door to reach the exits.
Sep 22, 2017, 11:16 am
#159
Join Date: Jun 2011
Posts: 123
GE at DUB; told stopping at CBP desk was mandatory
Just recently used GE at DUB and whereas in previous uses here I’ve just shown the slip to the CBP officer as I walked by, this time I was stopped mid-stride and told it was mandatory to stop at the desk and for them to go through my passport/etc.
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
Sep 22, 2017, 11:53 am
#160
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Just recently used GE at DUB and whereas in previous uses here I’ve just shown the slip to the CBP officer as I walked by, this time I was stopped mid-stride and told it was mandatory to stop at the desk and for them to go through my passport/etc.
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
Sep 22, 2017, 2:31 pm
#161
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,615
Sep 22, 2017, 5:18 pm
#162
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
Just recently used GE at DUB and whereas in previous uses here I’ve just shown the slip to the CBP officer as I walked by, this time I was stopped mid-stride and told it was mandatory to stop at the desk and for them to go through my passport/etc.
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
I’ve never experienced this with GE at DUB so was there a rule change or maybe just the fact that it was a preclearance location?
Sep 23, 2017, 1:07 am
#163
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,085
I have had the same experience at DUB. Usually behind people in wheelchairs so the wait can be very long. 20 seconds at GE booth, 30 minutes in line for CBP
Sep 28, 2017, 4:20 pm
#164
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
I think stopping at CBP is normal practice at DUB and Canada preclearance because checked baggage does not accompany you and they confirm if you have any checked baggage by scanning BP.
Oct 24, 2017, 6:24 am
#165
Join Date: Jun 2015
Posts: 710
CBP Entry @ IAH
For as long as I have been travelling, the US entry process has been the same. Present your entry card (or check in at GE and get the slip), show the card/slip to Immigration, pass through to bag belt. Show card and bags to Customs, get passed through or pointed to Ag or secondary screening.
Made my first entry through the newish entry hall at IAH yesterday. Other than the really long walk from United, no difference at first. Used the one of the first set of busy GE kiosks by the non-US queue, walked over to the US side and saw a large bank of GE kiosks that were not being used but blocked by the line of people. Two CBP guys at a table were checking slips. Waved me through, but kept my slip.
Walked past all the normal booths, mostly unmanned but the lines weren't too bad, then past a gauntlet of CBP people eyeing everyone. Down the escalator to baggage, but there's noone to collect slips, just another gauntlet of agents eyeballing people and pulling some aside.
Has this always been the process for the new entry hall at IAH?
Made my first entry through the newish entry hall at IAH yesterday. Other than the really long walk from United, no difference at first. Used the one of the first set of busy GE kiosks by the non-US queue, walked over to the US side and saw a large bank of GE kiosks that were not being used but blocked by the line of people. Two CBP guys at a table were checking slips. Waved me through, but kept my slip.
Walked past all the normal booths, mostly unmanned but the lines weren't too bad, then past a gauntlet of CBP people eyeing everyone. Down the escalator to baggage, but there's noone to collect slips, just another gauntlet of agents eyeballing people and pulling some aside.
Has this always been the process for the new entry hall at IAH?