GE expiry - no goes password
#1
Original Poster
Join Date: Nov 2007
Location: USA
Programs: AA
Posts: 400
GE expiry - no goes password
My global entry I think expired in april. I received a DHS email to renew. When I go the GOES site, i don't have a PASSID or anything, and it states I have to re-register. Cant recover my password or username.
When I go to re-register, i state that i have had GE in the past, and it won't let me proceed with out a PASSID.
So I am stuck. What do i do?
When I go to re-register, i state that i have had GE in the past, and it won't let me proceed with out a PASSID.
So I am stuck. What do i do?
#2
Join Date: Feb 2014
Posts: 77
My global entry I think expired in april. I received a DHS email to renew. When I go the GOES site, i don't have a PASSID or anything, and it states I have to re-register. Cant recover my password or username.
When I go to re-register, i state that i have had GE in the past, and it won't let me proceed with out a PASSID.
So I am stuck. What do i do?
When I go to re-register, i state that i have had GE in the past, and it won't let me proceed with out a PASSID.
So I am stuck. What do i do?
Do you have a login ID? If you don't remember it you can hit the Recover User ID and after doing recover you password.
If you need help you can call here (855) 873-4637
Or check this link out...
https://goes-app.cbp.dhs.gov/common/goes_support.html
#9
Join Date: May 2014
Posts: 116
just applied for GE
When I travel on AA I usually get TSA precheck, however I have been flying Delta and SW lately and sometimes I get the pre check and sometimes I don't so I decided to apply for GE. I was told that it comes also with the TSA precheck.Is that correct. Anyway, I went online to the GOES website and signed in to check for an update of my application-its stated pending review which I understand since I only applied last wk, but I did notice that where it said membership/Passid #-there is a 9 digit num. Does that mean I was given a passed # before getting the global entry card and is the passaid # the same as KTN? TIA for replies.
#10
Join Date: Jul 2015
Posts: 26
When I travel on AA I usually get TSA precheck, however I have been flying Delta and SW lately and sometimes I get the pre check and sometimes I don't so I decided to apply for GE. I was told that it comes also with the TSA precheck.Is that correct. Anyway, I went online to the GOES website and signed in to check for an update of my application-its stated pending review which I understand since I only applied last wk, but I did notice that where it said membership/Passid #-there is a 9 digit num. Does that mean I was given a passed # before getting the global entry card and is the passaid # the same as KTN? TIA for replies.
Obviously your KTN will NOT work until you're fully approved for GE (that means after the interview).
#11
Join Date: May 2014
Posts: 116