Global Entry Denial and Recourse
#256
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
I just received green card last month. After about one month pending review, my case was denied. It seems most of denies happened after interview. I checked my information carefully, nothing was wrong. They did not give me exact reason. How can I appeal? Anyone has similar situation?
Good luck!
#257
Join Date: Jun 2017
Posts: 1
global entry truned down for expunged ca dui
hi all,
i've recently applied GE, and got denied for arrest record. i'm here to get suggestion for appeal or not.
i got dui in 2012, and court put it guilty in 2013. i've done whatever i need to do and i got this case expunged in 2017 feb.
i applied GE, couple months ago, and got interviewed by an officer. Everything was very easy until the officer asked me like "do you have two arrest?" i said no, i only had one dui in 2012, and i have it expunged already. then i showed him court signed paperworks for expungment. but he still not satisfy with it, he gives me an arrest ticket number and he thinks that second arrest is my jail serve, then request me to provide any proof to show that arrest is in a part of my dui case.
since i have nothing to proof to him in the interview, he hand me a paper with email and everything, told me if i can proof that, i will get GE card in mail.
they i went to see my lawer and talked to the court, got my arrest sheets then emailed to them. it's very detailed sheet which shows Everything for the arrest he been question of.
however, 3 wks later, i got an email says GE denied.
now.... i need suggestion from you guys, do i want to appeal?
like what i want to say in the appeal mail, since i have given Everything i get for my dui case to them already. now they have got my arrest records, court history, expungmemt paperworks... like Everything, and i got turned down.
anyone?any suggestion?
i've recently applied GE, and got denied for arrest record. i'm here to get suggestion for appeal or not.
i got dui in 2012, and court put it guilty in 2013. i've done whatever i need to do and i got this case expunged in 2017 feb.
i applied GE, couple months ago, and got interviewed by an officer. Everything was very easy until the officer asked me like "do you have two arrest?" i said no, i only had one dui in 2012, and i have it expunged already. then i showed him court signed paperworks for expungment. but he still not satisfy with it, he gives me an arrest ticket number and he thinks that second arrest is my jail serve, then request me to provide any proof to show that arrest is in a part of my dui case.
since i have nothing to proof to him in the interview, he hand me a paper with email and everything, told me if i can proof that, i will get GE card in mail.
they i went to see my lawer and talked to the court, got my arrest sheets then emailed to them. it's very detailed sheet which shows Everything for the arrest he been question of.
however, 3 wks later, i got an email says GE denied.
now.... i need suggestion from you guys, do i want to appeal?
like what i want to say in the appeal mail, since i have given Everything i get for my dui case to them already. now they have got my arrest records, court history, expungmemt paperworks... like Everything, and i got turned down.
anyone?any suggestion?
#258
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,484
I suggest that you start by reviewing this thread:
#259
Join Date: Feb 2014
Posts: 11
Yes I would expect for them to say something to me about it and tell me why. My bigger issue is that when I went to the Customs office - they said to me they couldnt tell me and to write the appeal and then to check out FOIA. That tells me nothing on why I was denied. The interviewer told me that I would get my card etc in a few days. Gave me the little booklet with my number in it and everything.
Then a few days later Im told no and the reason is so vague that doesnt really help me with the appeal process.
On top of that - i have to possibly wait 6 months in hopes that they have reviewed the application and still wont have a clue as to WHY I was denied.
Then a few days later Im told no and the reason is so vague that doesnt really help me with the appeal process.
On top of that - i have to possibly wait 6 months in hopes that they have reviewed the application and still wont have a clue as to WHY I was denied.
Do not know if related to this incident.
#260
Join Date: Jul 2017
Posts: 1
How to phrase FOIA request?
Just made the FOIA request and sent my letter to the Ombudsman this morning.
And thanks for the link to the NY Times article -- great stuff, except that my case appears to be the outlier even among those interviewed. I've never had a single brush with the law, and my family background and travel patterns wouldn't be cause for alarm either.
And thanks for the link to the NY Times article -- great stuff, except that my case appears to be the outlier even among those interviewed. I've never had a single brush with the law, and my family background and travel patterns wouldn't be cause for alarm either.
#261
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,531
Would you (or someone else) mind explaining how you phrased the FOIA request? My GE membership was revoked, but the only reason given is "you do not meet the program eligibility requirements." Since this is such a vague statement, I'm not sure what specific information I am requesting. Kind of a catch-22.
#262
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,100
Would you (or someone else) mind explaining how you phrased the FOIA request? My GE membership was revoked, but the only reason given is "you do not meet the program eligibility requirements." Since this is such a vague statement, I'm not sure what specific information I am requesting. Kind of a catch-22.
http://www.urbandictionary.com/define.php?term=Samin
In all seriousness, it is highly unlikely you will find out any information in a FOIA request.
#263
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Would you (or someone else) mind explaining how you phrased the FOIA request? My GE membership was revoked, but the only reason given is "you do not meet the program eligibility requirements." Since this is such a vague statement, I'm not sure what specific information I am requesting. Kind of a catch-22.
Be sure to include your SSN and birthdate, have it notarized -- anything to forestall the inevitable rejection.
#264
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I'd agree (in the case of a revocation, such as this,) and/or amend just slightly; I'd personally say unless you have the resources to hire a lawyer to assist in the FOIA processes (there can be multiple steps down the line, especially if there is delay or difficulty) I'd say it would be largely an exercise in frustration (again, in the case of a revocation) although potentially still worth doing to find out the underlying issue. But don't expect any of it to be easy, remotely timely nor un-agrivating.
#265
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depends
Posts: 1,520
Would you (or someone else) mind explaining how you phrased the FOIA request? My GE membership was revoked, but the only reason given is "you do not meet the program eligibility requirements." Since this is such a vague statement, I'm not sure what specific information I am requesting. Kind of a catch-22.
You might also get some help from your local congressperson. Let them know you've filed a FOIA and ask them to help you follow up. You'll need to sign a privacy waiver for them, but they can inquire about your issue with CBP or even about the status of your FOIA if it takes too long.
#266
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,484
Moderator's Action
A recent question and responses concerning a misspelled last name on a pending Global Entry application was moved to the following thread:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
#267
Join Date: Oct 2010
Posts: 374
I was denied GE and filed an appeal with the ombudsman (denial occurred after interview). Today I received an email saying there was a status change. Logged in and it showed "conditional approval" and saying I need to schedule another interview.
Is this normal? I'm positive they did fingerprints and stuff at the first interview. In fact, the officer was confident I would get approved, but then called after to apologize and say he was wrong and that I would be getting a denial.
Can they deny me again after this next interview?
Also, it's telling me to bring my conditional approval letter...but there is no letter for the appeal.
Is this normal? I'm positive they did fingerprints and stuff at the first interview. In fact, the officer was confident I would get approved, but then called after to apologize and say he was wrong and that I would be getting a denial.
Can they deny me again after this next interview?
Also, it's telling me to bring my conditional approval letter...but there is no letter for the appeal.
#268
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,668
I was denied GE and filed an appeal with the ombudsman (denial occurred after interview). Today I received an email saying there was a status change. Logged in and it showed "conditional approval" and saying I need to schedule another interview.
Is this normal? I'm positive they did fingerprints and stuff at the first interview. In fact, the officer was confident I would get approved, but then called after to apologize and say he was wrong and that I would be getting a denial.
Can they deny me again after this next interview?
Also, it's telling me to bring my conditional approval letter...but there is no letter for the appeal.
Is this normal? I'm positive they did fingerprints and stuff at the first interview. In fact, the officer was confident I would get approved, but then called after to apologize and say he was wrong and that I would be getting a denial.
Can they deny me again after this next interview?
Also, it's telling me to bring my conditional approval letter...but there is no letter for the appeal.
I would just bring the original conditional approval letter if that is all you have.
#269
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,437
#270
Join Date: Oct 2010
Posts: 374
Thanks all! I ended up getting an interview for tomorrow and called them about the letter. After some back and forth they said to come in. 30 minutes later I get an email with a notification that I'm approved and it is showing approved on the website!