jb510

Anyone missed their Global Entry interview appointment? What happens?

I scheduled an appointment far in the future that I'm doubtful I can make. I'm hoping to reschedule it for sooner and elsewhere.

I live on Maui and the nearest enrollment venter is on Oahu (short flight, but still a flight). I tried last week while in Las Vegas, but it was booked 3 weeks out and I was only there for 1 week... I called they said no walk-ins, but I think I should have just shown up and asked to politely wait and hope...

N I've go the same problem in Southern California, LAX, LGB and San Ysidro are booking for April and I'm only here until Mar. 30th.

There is no urgency to get it done, it's just hard to find overlap between appointment availability and my geographic locations.

MSPeconomist

Way back I was late to mine due to a horrendous unanticipated traffic jam. I phoned when it looked clear that I would be late and they told be to come when I could get there. Fortunately they were able to take me immediately and I made my flight from that airport.

IME there are a some last minute cancellations that can lead to a few appointment slots. I don't think it's a big deal to reschedule.

Is there still a provision that conditional approval is only valid for a certain amount of time, so that if you can't do a GE interview by the deadline, you must begin again, reapply, and pay another fee?

Often1

Keep looking at the calendar, you will see openings close in as others change and cancel. In addition, if you are at a station with a GE office, drop by and see if there is a slot open.

gobluetwo

Agree on both counts. Slots always seem to open up.

If you're in an airport with an office and have the time to kill, stop in and just try it. You may get a different response when you're actually there compared to when you just call in to ask if it's ok.

Often1

One more thing. Do not miss or skip your appointment. If you do, you will need to start the process over and pay a new fee. You can always change the appointment to something further out.

amedad

i did a walk-in last week at LAX - waited about 10 minutes before being seen.

bonoman

I missed one I completely forgot about and they auto rescheduled me for exactly 7 days later.

roberta_h

i was ~15 min late to mine at IAD (ironically due to the long line at immigration) -- thankfully they were able to fit me in 30 min later even though there was a sign posted saying no walk-ins

jds13

I had an appointment at SFO at 16:15 Sunday July 31, 2016, when CBP were running interviews 24 hours/day. A couple turned up with an 04:15 appointment and were surprised to learn they were 12 hours late. They were turned away and told to reschedule. At that time, the first available SFO slots were seven months out.

wcj1

???

One of my staff ended up skipping her appointment because she was sick that day. She kept trying to call, but couldn't get through. Eventually she got through and they said that once we got to the following day, the system would allow her to book a new appointment and it did. There was no starting over or new fee.

flyerCO

Agree. They understand life happens. Unless you just keep missing multiple appointments they're not going to care. It's one less person to process.

1KChinito

Thank you for sharing. Learn something new everyday on FT.

jamesteroh

I received my ok to schedule the interview yesterday and have an international flight on Delta this month.

On my international flight home, I connect in ATL and my layover is one hour and 50 minutes. Is that enough time to do the interview upon arrival at ATL and make my connection if I'm carrying on (assuming my flight is on time)?

There is an appointment time available in DTW about a half hour after I'm scheduled to land but nervous about missing it if the flight is late (I'd also like to have it as a back up if I decide to interview upon arrival and my international flight is late arriving into ATL or passport control lines are long and I won't have enough time)? If I go that route and my flight lands late into DTW will they give me a hassle if I miss that interview and need to reschedule or are they used to no shows?

My connecting flight time got changed after booking with a tighter connection than when originally booked so I may be able to get Delta to put me on a later connection as well

TWA884

Hello @jamesteroh,

I've merged your question into the relevant thread.

Enrollment interviews generally last 5-15 minutes.

TWA884
Travel Safety/Security co-moderator

TWA884

A recent question and an answer about walk-in interviews at Denver were moved to the following thread:
TWA884
Travel Safety/Security co-moderator