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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------

Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Feb 17, 2017, 6:28 pm
  #391  
 
Join Date: Sep 2013
Posts: 463
Originally Posted by shadowdog
LAX
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.

I can't edit the Wiki.
That's a wobbler. They took you because you had an appointment. They still turn away walk-ins without appointments.
RandomNobody is offline  
Old Feb 18, 2017, 9:40 am
  #392  
 
Join Date: Jul 2004
Location: San Francisco
Programs: UA Platinum
Posts: 225
Thumbs down SFO - no walk in allowed though spouse who had appt

I read here that some were fortunate to piggyback with a spouse who received an earlier appt. at some locations.
SFO does not allow this as I've discovered this morning.
Husband and I applied online at the same time last week. I received my conditional approval on Thursday (2/16) with next available appt on 8/28. Husband received his approval yesterday(Friday, 2/17) and, with luck of the stars, an appointment 12 hours later for 7:30am on the 18th!
No deal for me to walk in and there were 18 walk ins already when we arrived.
Additionally, the agent told my husband they would not have accepted the recent utility bill (showing proof of address) had the envelope been opened and for me to take note for my future appt! (we simply hadn't opened our mail yet for the week). It doesn't say that anywhere on their website, does it??
SFWanderer is offline  
Old Feb 18, 2017, 10:11 am
  #393  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Originally Posted by SFWanderer
No deal for me to walk in and there were 18 walk ins already when we arrived.
According to the wiki:
Note: It has been confirmed that there are six walk-in spots available twice a day: 7am & 3pm.
TWA884 is offline  
Old Feb 18, 2017, 1:51 pm
  #394  
 
Join Date: Jul 2004
Location: San Francisco
Programs: UA Platinum
Posts: 225
Originally Posted by TWA884
According to the wiki:
Seriously, there were 18 entries on the sign in sheet taped to the door. I didn't mean all were taken in. We were in and out in less than 5 minutes before the first walk in was accepted.
SFWanderer is offline  
Old Feb 18, 2017, 7:36 pm
  #395  
 
Join Date: Sep 2015
Posts: 575
reporting back from Fairbanks AK. They do not take walk ins. we arrived an hour ahead too to see if we can get it done early. Wasn't able to.

One thing was, they didn't even ask any questions, just went in, got fingerprinted, and just chatted about Fairbanks (cuz we were visiting)
BuBu4 is offline  
Old Feb 18, 2017, 7:53 pm
  #396  
 
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
No on Super Bowl Sunday at around 2pm at JFK. Was told (clearly a lie) by the officer that they don't accept walk-ins at all, while boasting about how many people they see with appointments. Meanwhile apparently someone on this forum got a walk in just the day before. Unbelievable.
NYTA is offline  
Old Feb 18, 2017, 8:49 pm
  #397  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Originally Posted by BuBu4
reporting back from Fairbanks AK. They do not take walk ins. we arrived an hour ahead too to see if we can get it done early. Wasn't able to.
I've updated the wiki; however, I'd like to add the date and time to the datapoint.

Thanks in advance.

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Feb 19, 2017, 4:21 pm
  #398  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,451
ORD morning walk-in?

Soliciting opinions on chances and strategies for a Friday morning walk-in at ORD. I see notes about the end-of-day likelihoods, but I can't find any morning-time experiences posted.

What time do they start interviews? Does getting there even earlier help?

Thanks in advance!
fumje is offline  
Old Feb 19, 2017, 4:25 pm
  #399  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Originally Posted by fumje
What time do they start interviews?
The Chicago O'Hare Global Entry Enrollment Center is open 9:00AM - 8:00PM, Monday - Friday and 9:00AM - 4:00PM, Saturday - Sunday.
TWA884 is offline  
Old Feb 19, 2017, 9:08 pm
  #400  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,451
Originally Posted by TWA884
The Chicago O'Hare Global Entry Enrollment Center is open 9:00AM - 8:00PM, Monday - Friday and 9:00AM - 4:00PM, Saturday - Sunday.
Thanks for that—just need to hear about any experiences now!
fumje is offline  
Old Feb 22, 2017, 7:21 am
  #401  
 
Join Date: Jun 2010
Location: Los Angeles, CA
Posts: 6
Earliest appointment I could get in the Los Angeles area when I applied in January was at the Long Beach center end of April. I had a business trip in DC and decided to try a walk in at the Reagan Enrollment Center. Went in at 7:30AM (2/22/17). It was almost empty and got in right away.

Despite it being an "interview," they didn't ask me any questions and just activated my enrollment and took my prints and picture. Friendly officers, they were chatting and laughing with other people they were interviewing.
xtine is offline  
Old Feb 22, 2017, 8:54 am
  #402  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by xtine
Earliest appointment I could get in the Los Angeles area when I applied in January was at the Long Beach center end of April. I had a business trip in DC and decided to try a walk in at the Reagan Enrollment Center. Went in at 7:30AM (2/22/17). It was almost empty and got in right away.

Despite it being an "interview," they didn't ask me any questions and just activated my enrollment and took my prints and picture. Friendly officers, they were chatting and laughing with other people they were interviewing.
Good thinking. When you are traveling, there are more options than your home town.
1KChinito is offline  
Old Feb 22, 2017, 4:06 pm
  #403  
 
Join Date: Sep 2015
Posts: 575
Originally Posted by TWA884
I've updated the wiki; however, I'd like to add the date and time to the datapoint.

Thanks in advance.

TWA884
Travel Safety/Security co-moderator
i edit the wiki with the exact time and date... thanks!
BuBu4 is offline  
Old Feb 23, 2017, 3:19 am
  #404  
 
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Has anyone tried to walk in at London? It says appointment only but I wonder what'd happen if you were already at the embassy inside.
BobbySteel is offline  
Old Feb 24, 2017, 12:20 pm
  #405  
 
Join Date: May 2012
Posts: 1
ATL - Tradeport Drive Location
Yes [28 min] Friday, 2/24/2017

Spouse and I signed in at 1:20 PM, both out by 1:50 PM. Both of our original appointments were scheduled for mid-April. One walkin was waiting ahead of us and 2 appointments. A third appointment came in while we were waiting and was seen before us exactly at their appointment time. Actual interviews were 5 min or less.Tip: Checkin agent mentioned the Monday morning appointments almost always become available. So, check frequently in the middle of the night and over the weekend for cancellations.

Last edited by PrettyBronze; Feb 24, 2017 at 12:23 pm Reason: Additional Information
PrettyBronze is offline  


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