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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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Last edit by: Old Gold
List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------

Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Jul 23, 2016, 3:54 pm
  #286  
 
Join Date: Apr 2011
Location: FRA / IAD
Programs: UA*PP
Posts: 44
Just finished off my interview in ORD. Had no appointment, walked in around 3p on a Saturday, got called at 3:30p, was done after 15 minutes. Very friendly and helpful staff. There were around 15 people waiting in the room, it seems like most of them had interviews scheduled.
itscoldupthere is offline  
Old Jul 24, 2016, 6:53 am
  #287  
 
Join Date: Jul 2016
Posts: 3
BWI Changes Hours

Went to BWI Center on Sat 7/23. The Sat hours changed from 1-6 pm (which are still on the CBP website) to 1:15 - 4 pm. The sign posted said walk-ins are accepted on though the CBP website states that they open at 1:00 pm.
Klynnnt is offline  
Old Jul 24, 2016, 8:57 am
  #288  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Klynnnt
Went to BWI Center on Sat 7/23. The Sat hours changed from 1-6 pm (which are still on the CBP website) to 1:15 - 4 pm. The sign posted said walk-ins are accepted on though the CBP website states that they open at 1:00 pm.
Welcome to FT. Thank you for sharing. Did you go to BWI with or without an appintment? Presume you were accepted.
1KChinito is offline  
Old Jul 25, 2016, 7:38 am
  #289  
 
Join Date: Dec 2004
Posts: 9
Originally Posted by 1KChinito
Did you and your wife walk in at SEA with an appointment for today or without an appointment for today?
Without an appointment...
brunoflipper is offline  
Old Jul 25, 2016, 9:42 am
  #290  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by brunoflipper
Without an appointment...
Thank you for your clarification. I am sure many would like to try as a walk in at SEA without an appintment.
1KChinito is offline  
Old Jul 26, 2016, 8:52 am
  #291  
 
Join Date: Jul 2014
Posts: 29
Went by CLT today. Said they only accept walk-ins on Monday and Friday.
JazzyJosh is offline  
Old Jul 26, 2016, 9:49 am
  #292  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by JazzyJosh
Went by CLT today. Said they only accept walk-ins on Monday and Friday.
Did they take you as a walk in yesterday which was Monday?
1KChinito is offline  
Old Jul 26, 2016, 1:40 pm
  #293  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,530
Yesterday, they would've said only on Tuesdays and Thursdays.
pseudoswede is offline  
Old Jul 26, 2016, 2:57 pm
  #294  
 
Join Date: Jul 2016
Location: PHL
Programs: AA, BA, Admirals, Accor, HHG, Global Entry
Posts: 132
Cool Global Entry PHL

Somebody on this thread was not so long ago asking about how often the scheduling availability is updated for GE. I have confirmed my suspicions that

GLOBAL ENTRY IS *UPDATED IN REAL-TIME*

Both CBP Officers as well as The automated voice when calling PHL gives this information during the greeting.

Sidenote: PHL automated greeting says they do not take Walk-Ins. The CBP's told me they absolutely welcome them, but appointments take priority.

There was at least 4 officers running through people quickly. PHL Officers are extremely friendly. I was an hour early and they took me. It lasted about five minutes.

Last edited by JMGPhila; Jul 26, 2016 at 2:59 pm Reason: CORRECTION MADE
JMGPhila is offline  
Old Jul 31, 2016, 10:25 pm
  #295  
 
Join Date: Jul 2014
Posts: 29
Originally Posted by 1KChinito
Did they take you as a walk in yesterday which was Monday?
Sorry for the late reply. No, I did not attempt a walk in on Monday. Just Tuesday. I haven't called to confirm either.

To clarify, I attempted a walk-in on Tuesday and was denied.

I can't edit the wiki yet, but if someone could add this, I'd appreciate it.
JazzyJosh is offline  
Old Aug 3, 2016, 6:37 pm
  #296  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by JazzyJosh
Sorry for the late reply. No, I did not attempt a walk in on Monday. Just Tuesday. I haven't called to confirm either.

To clarify, I attempted a walk-in on Tuesday and was denied.

I can't edit the wiki yet, but if someone could add this, I'd appreciate it.
Just updated wiki for you. Keep trying new searches is your best friend.
1KChinito is offline  
Old Aug 5, 2016, 10:44 am
  #297  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Does anyone know if SFO is still open 24/7 and taking walkins or not?
zoechow is offline  
Old Aug 5, 2016, 10:55 am
  #298  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by zoechow
Does anyone know if SFO is still open 24/7 and taking walkins or not?
24/7 until 11 Aug 2016. https://www.cbp.gov/newsroom/local-m...-hours-247-sfo

Many reported walk in success, wait time varies. Good luck and let us know your result.
1KChinito is offline  
Old Aug 5, 2016, 11:18 am
  #299  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Originally Posted by 1KChinito
24/7 until 11 Aug 2016. https://www.cbp.gov/newsroom/local-m...-hours-247-sfo

Many reported walk in success, wait time varies. Good luck and let us know your result.
Thanks. I will definitely report. But I cannot make it to SFO until the last week of August, when it looks like the hours will be 7:00 AM to 11:00 PM. I may just try mid day and see how I do. thanks again, zc
zoechow is offline  
Old Aug 5, 2016, 11:48 am
  #300  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Originally Posted by Fast6
Success at SFO after a 20-minute wait; 2 officers suggested that "it was looking good" for a walk-in. Interview quick and painless. Wiki updated. Much better than turning up for my scheduled 0:45 appointment in a few weeks
What time of day?
zoechow is offline  


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