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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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Last edit by: Old Gold
List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

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Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
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Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Apr 24, 2013, 8:59 am
  #31  
 
Join Date: Oct 2005
Posts: 120
My flight is out of IAH, Term C at 11:30am. Anyone has been through the process can tell me if I take the 9am appointment out of Term E, I'd have enough time to make it to the flight? Any tips for hustling and bustling would be appreciated, am travelling with a 1-yr old.

Cheers.
speedy_j is offline  
Old Jul 26, 2013, 7:40 am
  #32  
 
Join Date: Dec 2009
Location: Cle
Programs: United Plat; Starwoods Platinum
Posts: 27
Boston Global entry Location

Can someone please confirm if Boston GE interview office is inside or outside secured area?
Thanks!!

Originally Posted by RRDD
I showed up 2 hours early for an appointment in Boston. I waited 5 minutes and got in. I really think it varies from day-to-day and location-to-location.
rommance_lover is offline  
Old Jul 26, 2013, 8:27 am
  #33  
 
Join Date: Oct 2005
Programs: UA 1K, Hertz 5*, IHG RA, Hyatt Diamond, Amex Plat, SPG Gold
Posts: 717
Same with SFO - they have a sign there that says "appointments only, no walk-ins"
They seem to be very busy lately with the next appt 2 months out.
When I did my interview a few weeks ago there were at least 8 people waiting outside hoping for a earlier appt on the same day. Agent said they would likely be left waiting 2 hours if they didn't have any no-shows.
They had 4 agents doing the interviews at the time.
silver-tls is offline  
Old Jul 26, 2013, 12:48 pm
  #34  
 
Join Date: Mar 2012
Location: Southern California
Programs: AA: EXP, SPG: Gold
Posts: 201
I logged in hourly and kept refreshing for earlier dates and found one 1 1/2 months earlier than the current 2 1/2 month delay at LAX.
allenh91801 is offline  
Old Aug 1, 2013, 4:58 am
  #35  
 
Join Date: Dec 2009
Location: Cle
Programs: United Plat; Starwoods Platinum
Posts: 27
Global Entry Walk-In Interviews ?

Anyone with successful Walk-in interview experience at BOS airport ?
rommance_lover is offline  
Old Aug 1, 2013, 5:35 am
  #36  
nrr
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Check GE's home page regularly--they are starting to open off airport offices (many downtown). Since these are relatively new, you probably could get an interview in one of these faster than elsewhere.
nrr is offline  
Old Aug 1, 2013, 9:13 pm
  #37  
 
Join Date: Aug 2004
Location: Cayman
Programs: AA PLT 1MM
Posts: 100
Whilst I had an appointment for later in the day, I tried for a walk-in at MIA this morning and had no problems. Was seen in about 5 mins from arriving. There were 3 of us waking-in: another chap also had a later interview time, and a third was a true walk-in with no appointment.

Whole interview took no more than 5-10 mins, was asked why I had visited Cuba (officer commented that as a UK citizen there was no problem with me going there) and was asked to explain my application process, including obtaining the promotional code.
brownie1967 is offline  
Old Aug 2, 2013, 8:07 pm
  #38  
 
Join Date: May 2012
Posts: 574
Walked in today at DFW. Had to wait half am hour and was only because someone didn't show up, but they got me in.
joetro is offline  
Old Aug 2, 2013, 9:46 pm
  #39  
 
Join Date: Jan 2003
Location: boston,ma
Programs: JetBlue Mosiac, Marriott Platinum
Posts: 215
The BOS office is not past security. When I was there a few months ago there were people who were 3 hrs early that they took in when there was no line,so I assume walk-ins are ok if there is not a big line.
dkc71 is offline  
Old Sep 13, 2013, 11:36 am
  #40  
 
Join Date: Feb 2001
Location: Berlin, Germany; Not in Indiana any more!
Programs: UA Gold, HH Gold, Dirt elsewhere
Posts: 164
Global Entry Interviews at Portland/PDX -- Are Walk In Appointments available

I have a question that I haven't been able to find the answer to (I might be searching the wrong terms, if so, please accept my apologies) :

Is it possible to get a Global Entry walk in appointment at PDX?

I ask because I've seen discussion about how some interview sites are happy to take walk-ins, while others have signs explicitly saying no (I've read this, somewhere, about Denver), and searching for the information turns up nothing about how the office at PDX would respond.

Thanks!
InIndiana is offline  
Old Sep 16, 2013, 12:06 pm
  #41  
 
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
No on the walk ins. However I was early to my appointment and was taken as soon as I came in. PDX's office seems very busy.
ak333 is offline  
Old Nov 1, 2013, 10:57 am
  #42  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,561
Global Entry Enrollment -- Walk Ins?

My wife was approved for GE, but there are no appointments available at the two most convenient interview locations (JFK and BOS) for quite some time. Can we just walk in? A few weeks ago, when flying back into JFK, my colleague was told to just walk in when he mentioned to a CBP officer handing out GE fliers that he was approved and waiting to schedule an interview, but I don't want to drive 2+ hours for no reason if that was a fluke and not the norm.
PresRDC is offline  
Old Nov 1, 2013, 3:14 pm
  #43  
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I just checked every day and found a cancellation and made an appointment

ATL had a 3 month wait, I got an appt in 2 days
Hipplewm is offline  
Old Nov 1, 2013, 11:07 pm
  #44  
 
Join Date: Jul 2012
Location: LA/SD
Programs: SPG Gold, Hyatt Platinum, HHonors Gold
Posts: 125
Originally Posted by PresRDC
My wife was approved for GE, but there are no appointments available at the two most convenient interview locations (JFK and BOS) for quite some time. Can we just walk in? A few weeks ago, when flying back into JFK, my colleague was told to just walk in when he mentioned to a CBP officer handing out GE fliers that he was approved and waiting to schedule an interview, but I don't want to drive 2+ hours for no reason if that was a fluke and not the norm.
Wondering the same thing for LAX. Would rather not wait >4 months... although with that much of a back log I'd imagine many people are trying to walk in.
moondog417 is offline  
Old Nov 1, 2013, 11:18 pm
  #45  
 
Join Date: Aug 2010
Location: SNA
Programs: UA,DL,AA,Hilton,Starwood, Hyatt, Marriott,Taj, Shangrila
Posts: 9
GE California

Don't know about current LAX GE, but we arrived 20 minutes early for our appt and were told to come back at our correct time. FYI friends recently went with appt to San Diego and were two plus hours after appt still in line. Had a supervisor not happened by at exact right time and moved them up inline they would have had to leave because babysitter could not stay longer and they had to be back in Orange county

Last edited by squeakr; Nov 1, 2013 at 11:28 pm Reason: correct terminology
traveler52 is offline  


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