Jun 23, 2014, 10:17 pm
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.
The button to renew your US/Canadian ABTC will appear in your profile 30 days before the card expiration date.
Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)
Usage Experience Updates:
BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound
China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success
China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions
China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success
[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]
For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.
Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)
Usage Experience Updates:
BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound
China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success
China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions
China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success
[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]
For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.
US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A
May 25, 2016, 8:20 pm
#931
Join Date: Aug 2012
Location: SFO
Programs: UA GS
Posts: 31
Time to get APEC card? Anyone experiencing delays?
I applied for the APEC card through GOES and was approved very quickly. Then I went in for signature capture, and I was notified the same day by GOES that my APEC card would be mailed within 3 weeks.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
May 25, 2016, 10:29 pm
#932
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
I applied for the APEC card through GOES and was approved very quickly. Then I went in for signature capture, and I was notified the same day by GOES that my APEC card would be mailed within 3 weeks.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
May 26, 2016, 10:29 am
#933
Join Date: May 2016
Posts: 43
Is the ability to take a companion with you in the lines a common thing? I ask because I will be traveling to BKK and SGN. My gf who will be with me is not a USA citizen and not elligible for the ABTC. I will be doing VoA in Saigon so I guess it doesn't matter quite as much for arrival but for departure in both BKK and SGN it would be VERY helpful.
May 26, 2016, 11:01 am
#934
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
The rules of the program say no.
In my experience, BKK will probably allow a companion, but SGN will almost certainly not.
In my experience, BKK will probably allow a companion, but SGN will almost certainly not.
May 26, 2016, 6:45 pm
#936
FlyerTalk Evangelist
Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,781
Had an interesting experience in Manila yesterday; I entered on a personal trip without showing the card (and there was no immigration line to speak of, so no reason to fib)... and was asked for my ABTC, I guess based on the computer showing prior entries.
May 31, 2016, 11:02 pm
#938
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,199
Jun 1, 2016, 9:05 pm
#939
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,728
Jun 2, 2016, 2:30 pm
#940
Join Date: Jun 2008
Location: Florida
Programs: EXP 18 years running / 4 Million Miler
Posts: 17
I applied for the APEC card through GOES and was approved very quickly. Then I went in for signature capture, and I was notified the same day by GOES that my APEC card would be mailed within 3 weeks.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
It's now been almost 4 weeks, and there's no sign of the APEC card. How long did it take for you to get yours? And where do I go for assistance if it hasn't come? Any experiences or tips would be greatly appreciated.
Jun 4, 2016, 9:53 pm
#941
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Did my GE renewal and 1st time APEC at MIA on 5/3. Approvals appeared in my account on 5/4. GE renewal card arrived within a week. Today is 6/2 and still have not received APEC card and there doesn't seem to be any contact info anywhere as to whom one can call to inquire.
By the way, I applied for my APEC card last August. I thought I needed to make an appointment for interview at SFO. So I finally had my interview on May 11 (after one reschedule). The GE officer said I could have just walked in for the APEC card. Oh well.
Jun 5, 2016, 2:50 am
#942
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I am in the same boat. I had my interview at SFO on May 11, and I still haven't received the card. The Global Entry officer at the interview told me that I would receive the card within thirty days "if not sooner." I remember I received my GE card one to two weeks after the GE renewal last year. I wonder if the APEC card is issued by a different entity?
By the way, I applied for my APEC card last August. I thought I needed to make an appointment for interview at SFO. So I finally had my interview on May 11 (after one reschedule). The GE officer said I could have just walked in for the APEC card. Oh well.
By the way, I applied for my APEC card last August. I thought I needed to make an appointment for interview at SFO. So I finally had my interview on May 11 (after one reschedule). The GE officer said I could have just walked in for the APEC card. Oh well.
Jun 6, 2016, 4:59 pm
#943
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Can I ask which month/year you received the card? It appears there is a delay - at least three FTers including myself have been waiting for the card for about a month.
Jun 9, 2016, 10:13 pm
#944
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,412
You can add me to the list of those waiting. My interview was May 12 in Singapore. I received the GE card in one week. But no APEC card yet. I requested that the APEC card be sent to the same US address as the GE card (it was recommended by the interview officer).
Jun 10, 2016, 3:31 am
#945
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
January 2015. I had my GE for several years and I had been frequenting APAC about six times a year. I don't know if these make any difference.