What is the point of turndown service?
#1
Original Poster
Join Date: Dec 2003
Posts: 55
What is the point of turndown service?
Serious question, is there anyone out there that values turndown service and why?
It creeps me out to think of a housekeeping staff member coming into my room to "turn down" the bedding!
decemmie
It creeps me out to think of a housekeeping staff member coming into my room to "turn down" the bedding!
decemmie
#2
Join Date: Feb 2000
Location: Chicago, IL, USA
Programs: AA EXP, Hilton Diamond
Posts: 574
Originally Posted by decemmie
Serious question, is there anyone out there that values turndown service and why?
It creeps me out to think of a housekeeping staff member coming into my room to "turn down" the bedding!
decemmie
It creeps me out to think of a housekeeping staff member coming into my room to "turn down" the bedding!
decemmie
#4
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Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
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Or, they leave you little mints, and those are always good too, especially when they're chocolate mints. Seriously, I love turndown service, as it makes the bed look more inviting for bedtime.
#5
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,977
This topic is not specific to Hilton Hotels or the Hilton HHonors frequent guest program.
Why not allow those FlyerTalk members who have stayed in any hotel property which offers turndown service to participate on this topic?
I personally see no reason why not, which is why the new home for this thread is now the TravelBuzz! forum.
Regards,
Canarsie
Co-Moderator, Hilton forum
Why not allow those FlyerTalk members who have stayed in any hotel property which offers turndown service to participate on this topic?
I personally see no reason why not, which is why the new home for this thread is now the TravelBuzz! forum.
Regards,
Canarsie
Co-Moderator, Hilton forum
#7
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
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I enjoy the extra service, turn down of bed, fresh towels, chocolates or other small amenities on the pillows. The waste bins are emptied and the hotel toiletries replenished.
#8
FlyerTalk Evangelist
Join Date: Jul 2004
Location: London
Posts: 18,303
I have to admit that I didn't understand the point of this service either.
But if it means that the Molton Brown amenities are going to be replenished, I'll certainly be requesting it!
Thanks OP for asking, Canarsie for sending the query over, and everyone else for all for the info ^
But if it means that the Molton Brown amenities are going to be replenished, I'll certainly be requesting it!
Thanks OP for asking, Canarsie for sending the query over, and everyone else for all for the info ^
#9
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
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My last turn down service:
Closed the drapes
put a CD in the player
emptied the trash
left fresh towels
put the robes on the bed
turned the bed down
left chocolates & a rose
When on vacation, I appreciate the service because often we have used the clean towels from the morning and will need towels again for the following morning before housekeeping comes.
When on business I don't find the service as useful.
Closed the drapes
put a CD in the player
emptied the trash
left fresh towels
put the robes on the bed
turned the bed down
left chocolates & a rose
When on vacation, I appreciate the service because often we have used the clean towels from the morning and will need towels again for the following morning before housekeeping comes.
When on business I don't find the service as useful.
#10
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Originally Posted by Mary2e
My last turn down service:
Closed the drapes
put a CD in the player
emptied the trash
left fresh towels
put the robes on the bed
turned the bed down
left chocolates & a rose
Closed the drapes
put a CD in the player
emptied the trash
left fresh towels
put the robes on the bed
turned the bed down
left chocolates & a rose
Many luxury properties offer such services which add a great touch to the overall experience....like Mary2e described, there had been many times where I walked into my room after a long day and found:
relaxing jazz music playing in the background; draped closed; halogen lighting to a minimum level; robe, slipper, and step towel placed on my bed/floor; bed turned down with fresh flowers; a box of chocolate on the pillow; a card with the maid's name with tomorrow's forecast and temperatures; fresh bottled water on the night stand; also a pillow menu...
I've even been to hotels that offer bath "turn down":
extra towels, floormats placed, extra amenities like mouth wash, tooth paste, floss, etc placed on counter; rubber duckies placed in tub ; and spa amenities (bath salt, etc) placed on a bench.
#14
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Extra towels. That's huge, especially if there are four of us staying in the room and we've either run some sort of road race or played a round of golf that day. Lots of showers, lots of towels needed. Nice to have a fresh stack twice a day without having to bust a phone call to housekeeping.
Chocolates don't suck either.
No hotel maid has ever left me a rose.
Chocolates don't suck either.
No hotel maid has ever left me a rose.
#15
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Originally Posted by pinniped
No hotel maid has ever left me a rose.
By the end of our last stay I had a nice bouquet in a water glass