What is the point of turndown service?
#16
Join Date: May 2006
Location: LAX
Programs: AA EX PLT
Posts: 1,428
I've had them:
Put envelopes in the desk drawer
Close the drapes
Towels
Empty trash
left fresh mints
put the slippers next to the bed
turned the bed down
clean the mirrors
While I used to think it was goofy, I think I'm addicted to it now.
If they don't come, it kinda feels like a let down somehow...
Put envelopes in the desk drawer
Close the drapes
Towels
Empty trash
left fresh mints
put the slippers next to the bed
turned the bed down
clean the mirrors
While I used to think it was goofy, I think I'm addicted to it now.
If they don't come, it kinda feels like a let down somehow...
#17
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,884
Originally Posted by BlissWorld
relaxing jazz music playing in the background
#18
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,185
Originally Posted by m60521
There was a knock at my door, and the voice on the other side said "Turn down service."
I said, "Come in."
She said, "No!"
I said, "Come in."
She said, "No!"
I love turndown service. I like going out to dinner and returning to find the room straightened up and the bathroom cleaned.
#19
Join Date: Feb 2005
Location: London, U.K.
Programs: bmi British Midland International Diamond Club
Posts: 3,368
I don't need turndown service because I'm green. I prefer to re-use my towels and I certainly don't need my soap replacing after I've used it just once. And do I really need a piece of cloth on the floor by my bed?
Actually, if I'm staying for a few nights I like to inform either reception or housekeeping that I prefer not to have my sheets or towels changed for the duration of my stay.
Actually, if I'm staying for a few nights I like to inform either reception or housekeeping that I prefer not to have my sheets or towels changed for the duration of my stay.
#20
Join Date: Dec 2004
Location: IND
Programs: AA LT Gold, 1.5MM, Marriot
Posts: 1,307
Originally Posted by UK flyer
I don't need turndown service because I'm green.
One thing I don't like, though, is hotels that have turndown service "on request." Even though I love turndown, I feel silly calling to ask someone to come do it.
GG
#21
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Originally Posted by Mary2e
When on business I don't find the service as useful.
What annoys me most about turndown service is when it comes while I'm in the room. I feel a little ridiculous having someone in the room with me while they complete their tasks, so I usually just ask for the chocolates or water and fresh towels if I need them.
#22
Join Date: Oct 2001
Location: PHX/SFO/LAX
Programs: AA-EXP (1.7MM), BA-Slvr, HH-Diamond
Posts: 7,784
Turndown service is especially nice when you are vacationing in a warm beach resort like CUN. At these types of places, one tends to shower more due to the heat and to get the sand off of you.
I don't like reusing my towels when I'm at a hotel. It's bad enough that you're using a towel that someone else used previously, I don't want the towel to feel used when I drying off.
Anyone who can't see or appreciate the purpose of this service should just stay at a Motel 6.
I don't like reusing my towels when I'm at a hotel. It's bad enough that you're using a towel that someone else used previously, I don't want the towel to feel used when I drying off.
Anyone who can't see or appreciate the purpose of this service should just stay at a Motel 6.
#23
Join Date: Jun 2001
Location: YUL-YQB-BTV
Programs: SPG-Marriott Titanium Elite
Posts: 4,345
Originally Posted by ByrdluvsAWACO
I don't like reusing my towels when I'm at a hotel. It's bad enough that you're using a towel that someone else used previously, I don't want the towel to feel used when I drying off.
Originally Posted by ByrdluvsAWACO
Anyone who can't see or appreciate the purpose of this service should just stay at a Motel 6.
#24
FlyerTalk Evangelist
Join Date: May 2000
Location: أمريكا
Posts: 26,737
Isn't the point obvious? Before the bed is turned down it is covered up by a bedspread. After the turndown the bedspread is removed and the bed is opened up so that you can get right in.
There's nothing bad for the environment about taking the bedspread off and pulling the duvet back. In fact, that's probably good for the environment because it spreads less germs than sleeping on top of the bedspread, which means you get sick less often, which means you consume fewer resources, drugs, etc.
Originally Posted by UK flyer
I don't need turndown service because I'm green.
#25
Join Date: Jan 2003
Location: MHT
Programs: US-SP,Hilton Diamond, PC Platinum
Posts: 121
Originally Posted by Mary2e
My last turn down service:
When on vacation, I appreciate the service because often we have used the clean towels from the morning and will need towels again for the following morning before housekeeping comes.
When on business I don't find the service as useful.
When on vacation, I appreciate the service because often we have used the clean towels from the morning and will need towels again for the following morning before housekeeping comes.
When on business I don't find the service as useful.
When I am alone I don't need as much,
When the family is around we need/use more.
#26
Join Date: Mar 2006
Location: BOS
Programs: JetBlue Mosiac, Hainan Fortune Wings, Spirit Ultra Cheapskate
Posts: 160
I am also not a big fan of turn-down on business. Besides the soothing jazz, the best benefit is having a full ice bucket ^ . That's useful.
Otherwise, the slippers never fit, I use few towels, and I like to see the skyline at night.
I'm never upset if they forget my room.
Otherwise, the slippers never fit, I use few towels, and I like to see the skyline at night.
I'm never upset if they forget my room.
#28
Join Date: Nov 2004
Posts: 1,449
I have to confess that I really like the towel on the floor by the bed. I hate hotel floors & it is nice not to have to be so careful about hitting the slippers dead on if I get up in the dark. That said, I am fully capable of putting an extra hand towel on the floor.
#29
Join Date: Jun 2005
Location: Birmingham, AL
Programs: Hilton Diamond, AA Plat
Posts: 131
IMO, it is a pretty worthless service. I'd much prefer later room service hours, larger space, or more amenities than turndown service. Anytime I'm at a hotel that offers turndown, I will politely ask that they don't do it.
I do, however, like the little chocolate, but other than that I don't see the point. Neither myself or anyone I'm traveling with will use that many towels, I can remove the duvet cover myself, and I certainly don't want any #%*#% music on.
I do, however, like the little chocolate, but other than that I don't see the point. Neither myself or anyone I'm traveling with will use that many towels, I can remove the duvet cover myself, and I certainly don't want any #%*#% music on.
#30
Join Date: Feb 2004
Location: Helsinki, Finland
Posts: 2,394
I never use that many towels, that theyd need to be changed several times a day. Nor do I use towels to cover the floor. Do you guys think about the waste of natural resources at all? Maybe its just the way we are raised here in Finland as whenever I visit the US, I wonder how the people are so disrespectful to the environment in general. People moving into deserts to live in air-conditioned houses and using tons of water to water lawns in a place that no-one in their right mind didnt even think about moving into some decades ago. Driving all those SUVs etc. Im just glad that most of the worlds population cant afford to live like that. Our planet could not handle that.