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Old Mar 10, 06, 10:54 am   #751
 
Join Date: Mar 2006
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KVS,

I have been having an issue lately with looking at flight departing the same day. For instance, I just tried looking up flights from SFO-MRY, and it came back with the error response of flight availability for today. However, there are still many flights left for SFO-MRY for today, and this was also all done on the Apollo: ITN/UA search...I haven't tried the others.

My understanding was the tool would gather all flight info and display whether the flight was past schedule, cancelled, or if it's still yet to go, display the availability. This is where the value of the tool is for me (same day lookup). Am I missing something here?
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Old Mar 10, 06, 12:07 pm   #752
 
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Quote:
Originally Posted by KVS
So far I have never been able to replicate this issue on any of my machines, so I really don't have any way of determining the exact source of the problem... Assuming you're clearing cache/cookies in your Internet Explorer settings (and not in some other browser you may have installed), I really can't think of any other solutions.
Thanks for the reply. Since KVS has moved to a more revenue driven model, is this the kind of thing that will get fixed? Its a great tool but with the higher costs I would hope for a little more concern.
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Old Mar 10, 06, 2:18 pm   #753
KVS
 
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Quote:
Originally Posted by ericcantona
I would hope for a little more concern.
Well, as always, I am doing my best to find solutions to any issues that I become aware of. However, it's virtually impossible to resolve an issue, if it can't be reproduced... When I run the Tool on my machine, I can access fares in any of the 3 currencies.
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Old Mar 10, 06, 2:25 pm   #754
KVS
 
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Quote:
Originally Posted by Cheetah_SA
H-HANDICAPPED is self explanatory and I kinda guess that B-BUKH means bulkhead. But there is no legend for C the only letter that appears on a seat. And what do the * and B in the margin mean?

I realise that since they differ by airline it will be impossible to list them all. But a few more clues would be really help us retards.
Well, the "B" in the margin denotes a bulkhead row. I have no idea what "C" means -- perhaps it means [C]losed (i.e. can't be assigned), or [C]hild (i.e. a seat where a bassinet can be installed). Again, the legend and the seat map come directly from the airline's systems, so the meanings of the specific characters are only limited by their imagination... I have been trying to find a comprehensive reference for Worldspan seat maps, but so far has not been able to find one...
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Old Mar 10, 06, 2:31 pm   #755
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Exclamation Apollo:ITN/UA -- "Datasource Error: Flight Availability"

Please note that as a result of yesterday's changes by UA, the Apollo:ITN/UA method of the Tool is not currently operational and will display the following error message: "Datasource Error: Flight Availability".

This does not affect any of the remaining 5 methods.
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Last edited by KVS; Mar 11, 06 at 2:15 pm.
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Old Mar 10, 06, 2:32 pm   #756
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Quote:
Originally Posted by Cameron B
I have been having an issue lately with looking at flight departing the same day. For instance, I just tried looking up flights from SFO-MRY, and it came back with the error response of flight availability for today. However, there are still many flights left for SFO-MRY for today, and this was also all done on the Apollo: ITN/UA search...I haven't tried the others.
For same-day availability, as well as for availability on already-departed flights, it's best to use the the Apollo:ITN/CWT method:

[KVS Availability Tool 2.0.4/Platinum - Apollo: ITN/CWT/US-CA]
Code:
SFO  San Francisco Int'l CA US [KSFO]
MRY  Monterey Metro / Carmel/Monterey Peninsula CA US = MRY [KMRY]
FRI  10 Mar 2006

Carrier   Flight From Depart    To   Arrive    A/C  St Availability
--------- ------ ---- --------- ---- --------- ---- -- -----------------------------------
US/OO     7305   SFO  07:41     MRY  08:16     EM2  0  Y4 B4 M4 N0 H4 K4 Q4 L4 V4 W4 S4 T4
US/OO     7306   SFO  08:40     MRY  09:19     EM2  0  Y4 B4 M4 N0 H4 K4 Q4 L4 V4 W4 S4 T4
US/OO     7307   SFO  09:59     MRY  10:38     EM2  0  Y4 B4 M4 N0 H4 K4 Q4 L4 V4 W4 S4 T4
UA/OO     6236   SFO  15:40     MRY  16:18     EM2  0  Y1 B1 M1 E1 U1 H1 Q1 V1 W1 S1 T1 K1 L1 G0
UA/OO     6222   SFO  07:41     MRY  08:16          0  PAST SCHEDULE
UA/OO     6224   SFO  08:40     MRY  09:19          0  PAST SCHEDULE
UA/OO     6130   SFO  09:59     MRY  10:38          0  PAST SCHEDULE
US/OO     7308   SFO  13:55     MRY  14:33     EM2  0  Y0 B0 M0 N0 H0 K0 Q0 L0 V0 W0 S0 T0
UA/OO     6216   SFO  13:55     MRY  14:33     EM2  0  Y0 B0 M0 E0 U0 H0 Q0 V0 W0 S0 T0 K0 L0 G0
US/OO     7309   SFO  15:40     MRY  16:18     EM2  0  Y0 B0 M0 N0 H0 K0 Q0 L0 V0 W0 S0 T0
US/OO     7310   SFO  19:14     MRY  19:52     EM2  0  Y0 B0 M0 N0 H0 K0 Q0 L0 V0 W0 S0 T0
UA/OO     6204   SFO  19:14     MRY  19:52     EM2  0  Y0 B0 M0 E0 U0 H0 Q0 V0 W0 S0 T0 K0 L0 G0
UA/OO     6168   SFO  22:30     MRY  23:08     EM2  0  Y0 B0 M0 E0 U0 H0 Q0 V0 W0 S0 T0 K0 L0 G0
US/OO     7304   SFO  22:30     MRY  23:08     EM2  0  Y0 B0 M0 N0 H0 K0 Q0 L0 V0 W0 S0 T0
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Old Mar 10, 06, 2:52 pm   #757
 
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KVS,
Thanks yet again. You are very much so right. A question for you...is the ITN/CWT data just as accurate as the UA?

Thanks!
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Old Mar 11, 06, 2:27 pm   #758
KVS
 
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Quote:
Originally Posted by Cameron B
Thanks yet again. You are very much so right. A question for you...is the ITN/CWT data just as accurate as the UA?
Based on the experience of other users, as well as my own experience, Apollo:ITN/CWT has consistently proven to be one of the most reliable methods in the Tool.

In contrast, the Apollo:ITN/UA method became very problematic, when UA decided to start feeding it fake/inaccurate data: http://www.flyertalk.com/forum/showt...12#post4259612
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Old Mar 11, 06, 3:10 pm   #759
 
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Quote:
Originally Posted by KVS
Well, as always, I am doing my best to find solutions to any issues that I become aware of. However, it's virtually impossible to resolve an issue, if it can't be reproduced... When I run the Tool on my machine, I can access fares in any of the 3 currencies.
Hi, thanks for the software...
Out of curiosity, is this what you do for a living?
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Old Mar 11, 06, 3:50 pm   #760
KVS
 
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Quote:
Originally Posted by psyflyer
Hi, thanks for the software...
Out of curiosity, is this what you do for a living?
Not really... Also, the KVS Tool itself is a hobby, which started as a utility for personal use just under 2 years ago, in May 2004.

Never would I have thought that this thread will be viewed more than 100 000 times!
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Old Mar 12, 06, 3:11 am   #761
 
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Quote:
Originally Posted by KVS
Not really... Also, the KVS Tool itself is a hobby, which started as a utility for personal use just under 2 years ago, in May 2004.

Never would I have thought that this thread will be viewed more than 100 000 times!
Wow! Thats is an amazing figure! Just out of curiousity how many users do you have?
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Old Mar 12, 06, 1:21 pm   #762
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<Old Info Deleted>
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Last edited by KVS; Jun 25, 06 at 1:38 am.
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Old Mar 12, 06, 2:30 pm   #763
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KVS thanks for your diligent and tireless responses to queries. It's one of the best features of your app.
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Old Mar 14, 06, 3:31 am   #764
 
Join Date: Jun 2005
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Hi,
I seem to be having the same problem as ericcantona. The USD fares do not appear. I am using 2.0.3/Gold. I cleared all the cookies and Temp Files for IE as well as Mozilla(my default browser).

I noticed that when i try for fares in CAD, the tool has 2 connections to travelocity.ca (noticed 2 htm documents in Temp Files), but when i do USD fares, there is only one document for travelocity.com, pointing to the main search page. I am assuming that there is some thing in the way the tool tries to access the travelocity fare engine in the US. Hope this tries to narrow down the problem.

I would also like to add my thanks to the long list of appreciations you have received for the tool. Great Job !!

-gaurav
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Old Mar 14, 06, 3:41 pm   #765
KVS
 
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Quote:
Originally Posted by gaurav15
I seem to be having the same problem as ericcantona.
I will forward you some troubleshooting instructions via PM, and, will hopefully be able to get to the bottom of this really weird problem ...
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