SPECIAL: American Airlines cancels Non-Rev Passes for TWA Retirees
St. Louis (AirlineBiz.Com) - American Airlines has struck a blow
to TWA retirees by announcing that they will no longer receive
'non-revenue' airline passes on American Airlines. In the first
of many probable 'merger-blues' the TWA retirees were told, "All
TWA privileges will end when TWA stops flying," according to an
internal American/TWA memo. "Those who go to work for American
will be eligible for American Airlines passes as employees. TWA
retirees will not receive American Airlines passes," according
to TWA's President and CEO Bill Compton in the memo.
TWA employees and retirees have embarked on a letter writing
campaign to the CEOs of American and TWA. A letter to American's
Chairman and CEO, Don Carty said, "It is a huge disappointment
to the many men and women who devoted much of their lives to the
industry in general and TWA in particular." The letter noted
past decisions regarding TWA's liberal pass policies with
retirees from Pan Am, Eastern and Ozark, some during Carl
The letter closes saying, "The bottom line is that rescinding your
decision will not affect your profitability, since .. we only travel
if seats are available. Further, the goodwill created will enhance
the image of American with our retirees, their families, and friends."
Seems like AA is moving fast to start putting "their" stamp on the new companies' policies. I wonder why AA isn't giving this benefit to TWA retirees since all retiree travel is on a space available basis? Perhaps so that AA employees and retirees won't have to compete with TWA retirees for what they perceieve/hope will be fewer non-rev seats?
I kind of feel sorry for the TWA retirees for the loss of a really nice benefit, but I guess there must be some business reason for AA making this change?
[This message has been edited by onedog (edited 01-14-2001).]
Programs: UA Premier Silver (and 0.955MM), Hyatt Platinum, Hilton Gold, PersonalCar 0.245MM
This seems akin to some of the "lifetime free XYZ" offers you saw a lot of .com companies were offering. They didn't really mention in their advertising blitzes that it was their lifetime that they were talking about, not yours.
The company from which TWA retirees retired (and which gave them them lifetime non-rev passes) will no longer exist....
[This message has been edited by pshuang (edited 01-15-2001).]