Avoid the "Signature of Shame" With Android Pay/Apple Pay
#46
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
So for Canadian cards being used at US gas stations, we now have the following proposals:
1) 00000
2) 99999
3) 12345
4) 3 digits from postal code plus 00
5) 3 digits from postal code plus 0.
How many tries before the card is swallowed by the machine?
Does anyone have a DEFINITIVE answer?
1) 00000
2) 99999
3) 12345
4) 3 digits from postal code plus 00
5) 3 digits from postal code plus 0.
How many tries before the card is swallowed by the machine?
Does anyone have a DEFINITIVE answer?
#4 has worked for me in both Florida and Michigan. The three numbers in your postal code plus 00.
What has always worked for me at U.S. gas stations is a debit card.
#47
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
The worst administration, and one of the many politicians who should have retired a long time ago, thought it would be great to take a free market system and put a cap on debit card interchange fees and not credit card interchange fees.
If you use a PIN, the bank is lucky to make $.25 on a debit card transaction, so now they push signature and run it over the Visa/MC network to get the same interchange rate as a credit card would.
If you use a PIN on a credit card, the interchange fees go down because the idea behind interchange fees are to mostly pay for the cost of fraud, followed by paying for the cost to run the system, and then profit after that. If fraud goes down, then the cry baby merchants will complain to the government who will then cave like always and place a cap on credit card interchange fees too, so they've left the payment style as chip and signature.
Don't believe for a second it's about "American's being too stupid to remember PINS." It's about padding profits, like everything else in the U.S.
#48
Join Date: Dec 2007
Location: Virginia City Highlands
Programs: Nothing anymore after 20 years
Posts: 6,900
I would VERY seriously advice against using debit card at gas stations. Especially directly at pump. And especially if debit card is from country where consumer protection is not greatest protecting from fraud.
Two facts:
- Three of my friend's cards were skimmed at gas stations - two at Bay Area and one at NY area. After that several hundred/thousand $ were drained from their accounts. This continues happening all the time - just google 'card skimming at pump' and you will see results.
- Banks are way less willing/cooperative to deal with debit card fraud, especially when PIN is involved comparing to credit card fraud. And in come countries you might be SOL trying to get your money back. I know a story how one guy's card was skimmed and local Singaporean bank refused to refund money. He lost about $8000.
I personally when travelling leave all my Singaporean debit cards home, take only US Capital One card where the account has less than $1000 and only withdraw money at ATMs which are inside bank branches. For everything else - credit card/online payment (95% cases) or cash (mostly at developing countries).
Two facts:
- Three of my friend's cards were skimmed at gas stations - two at Bay Area and one at NY area. After that several hundred/thousand $ were drained from their accounts. This continues happening all the time - just google 'card skimming at pump' and you will see results.
- Banks are way less willing/cooperative to deal with debit card fraud, especially when PIN is involved comparing to credit card fraud. And in come countries you might be SOL trying to get your money back. I know a story how one guy's card was skimmed and local Singaporean bank refused to refund money. He lost about $8000.
I personally when travelling leave all my Singaporean debit cards home, take only US Capital One card where the account has less than $1000 and only withdraw money at ATMs which are inside bank branches. For everything else - credit card/online payment (95% cases) or cash (mostly at developing countries).
#49
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,915
I have had my Visa card "compromised" at least four or five times, all of which happened at gas stations and restaurants where they had to take the card out of my sight. I don't let them do that any more.
In Canada they bring the card reader to the table and the whole transaction is done right there, quickly, no fuss, no muss. Not in the US.
What is infuriating is when Visa shuts the card down while you're traveling without telling you.
In Canada they bring the card reader to the table and the whole transaction is done right there, quickly, no fuss, no muss. Not in the US.
What is infuriating is when Visa shuts the card down while you're traveling without telling you.
#50
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
This depends on the country as you said; in the US at least, banks take care of debit card fraud pretty quickly from what I've seen. The main problem with debit card fraud is that a lot of people live paycheck to paycheck and a compromise could cause a lot of issues paying bills, especially since the bank isn't obligated to return the money immediately. (US law/regulation gives them 10 business days.)
What gas stations take cards away from you? I don't think I've ever seen this at places where you pump gas yourself; it's been a while since I've been to Oregon or NJ so I don't remember what they do there.
#51
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
Canadian banks are pretty good about debit card fraud but it's a good point. I check my on-line banking regularly and would notice an irregularity.
#52
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
The poster was saying they have problems at gas stations (a common place for fraud), but also have problems at restaurants where they take the cards away from you.
There's absolutely no guarantee that those fees will voluntarily go down if PIN were to ever become a thing on credit cards. In fact, government action (or threat of such) was the only thing that did in at least several countries.
You can be willing to bet the clown who represents Illinois will try to unsuccessfully add another provision to his amendment by including credit card interchange fee caps because they are PIN only now.
#53
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
No worries about a gas pump swallowing your card. Everyone I've seen is a quick insert and easy to remove if required.
#4 has worked for me in both Florida and Michigan. The three numbers in your postal code plus 00.
What has always worked for me at U.S. gas stations is a debit card.
#4 has worked for me in both Florida and Michigan. The three numbers in your postal code plus 00.
What has always worked for me at U.S. gas stations is a debit card.
#54
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
They're pushing to be able to force debit cards to be run over the debit networks, not Visa/MC. While most "debit" transactions need a PIN, it is possible to run smaller transactions over some debit networks without one. The distinction also isn't too relevant for cards from major banks either, as they cost merchants the same either way.
As for credit cards, merchants care about those less. Especially since being able to surcharge for those solves that "problem".
As for credit cards, merchants care about those less. Especially since being able to surcharge for those solves that "problem".
#55
Original Poster
Join Date: Jul 2000
Posts: 3,746
In all of the Chip & PIN countries AFAIK they bring the reader to you in a restaurant - no other practical way to do it.
To those of you with Canadian, European, or other Chip & PIN cards - what happens when you are in the US? Are there any situations where you are prompted to enter your PIN?
To those of you with Canadian, European, or other Chip & PIN cards - what happens when you are in the US? Are there any situations where you are prompted to enter your PIN?
I have had my Visa card "compromised" at least four or five times, all of which happened at gas stations and restaurants where they had to take the card out of my sight. I don't let them do that any more.
In Canada they bring the card reader to the table and the whole transaction is done right there, quickly, no fuss, no muss. Not in the US.
What is infuriating is when Visa shuts the card down while you're traveling without telling you.
In Canada they bring the card reader to the table and the whole transaction is done right there, quickly, no fuss, no muss. Not in the US.
What is infuriating is when Visa shuts the card down while you're traveling without telling you.
#56
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
In all of the Chip & PIN countries AFAIK they bring the reader to you in a restaurant - no other practical way to do it.
To those of you with Canadian, European, or other Chip & PIN cards - what happens when you are in the US? Are there any situations where you are prompted to enter your PIN?
To those of you with Canadian, European, or other Chip & PIN cards - what happens when you are in the US? Are there any situations where you are prompted to enter your PIN?
Also, in my experience, most places do prompt for the PIN on my Diners Club card. However, a significant number of merchants also don't bother asking for transactions under $25-50 or so--or at all for the places that use Square.
#57
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Never here in NY or in Florida.
Wanna surcharge for a credit card? I throw the item on the counter and leave.
#58
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I see it pretty often for smaller businesses around here, though it's usually only imposed under $5-10. The "normal" purchases by customers are also large enough where the surcharge is almost never applied. To be honest, I'm okay with that approach because it's more likely it's being done to help offset their costs (vs. for something like tax evasion).
#59
Original Poster
Join Date: Jul 2000
Posts: 3,746
You say they "could" - but my question is what are they actually doing?
If I show up with a Chip & PIN card in the US, do I enter a PIN (e.g., at restaurants), or I don't?
If I show up with a Chip & PIN card in the US, do I enter a PIN (e.g., at restaurants), or I don't?
They could just have people pay at the front like we already do at places like Denny's. In fact, if the US ever mandated PIN on cards I could see us mostly adopting that instead of wireless card terminals since some people seem uncomfortable with the latter (and more importantly, the equipment is already there to support payments at the counter).
Also, in my experience, most places do prompt for the PIN on my Diners Club card. However, a significant number of merchants also don't bother asking for transactions under $25-50 or so--or at all for the places that use Square.
Also, in my experience, most places do prompt for the PIN on my Diners Club card. However, a significant number of merchants also don't bother asking for transactions under $25-50 or so--or at all for the places that use Square.
#60
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Another experience early on in my Diners Club ownership was also similar. The server once again took the card and then came back and told me that it was asking for the PIN. I had to go to the back of the restaurant to enter it.
Altogether, I've only had someone come to the table with a wireless card terminal once in the US. The rest of the time was either like I described or was a place like Denny's where it was expected to pay at the front. I mostly just use my chip and signature cards at restaurants now because of this (and also because DC's rewards aren't good enough to consistently deal with the hassle), even though chip-enabled restaurants are still pretty uncommon. I'd probably think differently if wireless terminals were more common or if we more consistently had to pay at the front.