How often do airlines clean the pillow cases?
#1
Original Poster
Join Date: Dec 2010
Location: TPE, LAX
Programs: LH Senator, IHG Plat, Hilton Gold
Posts: 596
How often do airlines clean the pillow cases?
Just a thought stemming from my recent flight BR68, LHR-TPE, with a stoppage at BKK.
While I fly the entire LHR-TPE duration, I noticed the seat behind me, 2A, had two different passengers, one from LHR-BKK, the other one BKK-TPE. While I am 99% sure (I sure hope I am 100%) that starting at LHR, all the blankets and pillows are new, but I know for sure the pillows for the BKK-TPE leg are the ones left over from previous leg, i.e. someone might drool all over it the night before.
Why do I ask? on my LH797 HKG-FRA flight, I thought I noticed something odd on my LH pillow, be it a smell, or whatever, I wasn't entirely sure it was cleaned/new, even though I got assured by the FA that those are new. Too tired to care, I went lie-flat and zonked out immediately anyways. Albeit all those concerns, I woke up when we were flying over Eastern Europe. Think I slept at least 7 hours. Kudos to LH's new 748 seat 87A.
Anyone thoughts?
While I fly the entire LHR-TPE duration, I noticed the seat behind me, 2A, had two different passengers, one from LHR-BKK, the other one BKK-TPE. While I am 99% sure (I sure hope I am 100%) that starting at LHR, all the blankets and pillows are new, but I know for sure the pillows for the BKK-TPE leg are the ones left over from previous leg, i.e. someone might drool all over it the night before.
Why do I ask? on my LH797 HKG-FRA flight, I thought I noticed something odd on my LH pillow, be it a smell, or whatever, I wasn't entirely sure it was cleaned/new, even though I got assured by the FA that those are new. Too tired to care, I went lie-flat and zonked out immediately anyways. Albeit all those concerns, I woke up when we were flying over Eastern Europe. Think I slept at least 7 hours. Kudos to LH's new 748 seat 87A.
Anyone thoughts?
#2
Join Date: Jan 2014
Posts: 184
Just a thought stemming from my recent flight BR68, LHR-TPE, with a stoppage at BKK.
While I fly the entire LHR-TPE duration, I noticed the seat behind me, 2A, had two different passengers, one from LHR-BKK, the other one BKK-TPE. While I am 99% sure (I sure hope I am 100%) that starting at LHR, all the blankets and pillows are new, but I know for sure the pillows for the BKK-TPE leg are the ones left over from previous leg, i.e. someone might drool all over it the night before.
Why do I ask? on my LH797 HKG-FRA flight, I thought I noticed something odd on my LH pillow, be it a smell, or whatever, I wasn't entirely sure it was cleaned/new, even though I got assured by the FA that those are new. Too tired to care, I went lie-flat and zonked out immediately anyways. Albeit all those concerns, I woke up when we were flying over Eastern Europe. Think I slept at least 7 hours. Kudos to LH's new 748 seat 87A.
Anyone thoughts?
While I fly the entire LHR-TPE duration, I noticed the seat behind me, 2A, had two different passengers, one from LHR-BKK, the other one BKK-TPE. While I am 99% sure (I sure hope I am 100%) that starting at LHR, all the blankets and pillows are new, but I know for sure the pillows for the BKK-TPE leg are the ones left over from previous leg, i.e. someone might drool all over it the night before.
Why do I ask? on my LH797 HKG-FRA flight, I thought I noticed something odd on my LH pillow, be it a smell, or whatever, I wasn't entirely sure it was cleaned/new, even though I got assured by the FA that those are new. Too tired to care, I went lie-flat and zonked out immediately anyways. Albeit all those concerns, I woke up when we were flying over Eastern Europe. Think I slept at least 7 hours. Kudos to LH's new 748 seat 87A.
Anyone thoughts?
#5
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
This best fits a broader topic; moving it to TravelBuzz expands opportunities for participation considerably.
JDiver
Senior Moderator
JDiver
Senior Moderator
#7
Join Date: Nov 2013
Location: YEG
Programs: Aeroplan, Westjet Rewards
Posts: 322
I flew UL recently CMB-BKK, then BKK-HKG. The empty seats were definitely groomed, with blankets and pillows on the empty seats changed at BKK. Seatback pockets were emptied, seats were wiped down, carpeting was vaccumed. Everyone flying both segments had to stay on board while this happened so I got a full view of the process. The originating flight departed late, otherwise I'm sure we would have been kicked off while the cleaning crew went to work.
The blanket was presented sealed in a bag while the pillow was not, and these were the regular economy class amenities.
The blanket was presented sealed in a bag while the pillow was not, and these were the regular economy class amenities.
#9
Join Date: Jan 2011
Location: Seattle, WA
Programs: AA 2MM, DL D360
Posts: 125
I was on a Delta TATL a couple of weeks ago up front. The passenger next to me opened his sealed blanket package and found a pair of used socks (the throwaway pair in the amenity kit) inside. The flight attendants were surprised and just gave him another blanket, but it definitely supports the position stated above: just assume everything is dirty.
#11
Join Date: Jul 2014
Location: USA
Programs: UA, Marriott, Hilton
Posts: 91
Hello, im curious about this as well. on short haul RJ's they have such quick turn arounds the clean up crew only has time to collect trash. on bigger jets maybe they would get around to restocking. where the blankets go after being restocked is perhaps at the mercy of the supplies department. id imagine commercial laundering of all the blankets be a bit expensive but i sure hope they do it
#12
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
I always assume that unless they are in a sealed package, they have not been recently cleaned - if ever.
That said, I once had a blanket on a UA flight that smelled terribly musty after it came out of the wrapper and the flight attendant was nice enough to rustle up a new one for me.
That said, I once had a blanket on a UA flight that smelled terribly musty after it came out of the wrapper and the flight attendant was nice enough to rustle up a new one for me.
#13
Original Poster
Join Date: Dec 2010
Location: TPE, LAX
Programs: LH Senator, IHG Plat, Hilton Gold
Posts: 596
Finally got in touch with my BR FA friend, and it's confirmed, those long haul routes pillows do get changed when they are at their final destination, along with the blankets. e.g. TPE-SFO where the pillows/blankets will be refreshed on both ends, but for the TPE-BKK-LHR or other similar routes, passengers only fly the 2nd part will be stuck with used ones. Reason? not enough time.
Similarly, one can also assume those short regional flights dont get refreshed either.
of course, I am speaking strictly of BR only.
Similarly, one can also assume those short regional flights dont get refreshed either.
of course, I am speaking strictly of BR only.
#14
Join Date: Nov 2013
Location: YEG
Programs: Aeroplan, Westjet Rewards
Posts: 322
I always assume that unless they are in a sealed package, they have not been recently cleaned - if ever.
That said, I once had a blanket on a UA flight that smelled terribly musty after it came out of the wrapper and the flight attendant was nice enough to rustle up a new one for me.
That said, I once had a blanket on a UA flight that smelled terribly musty after it came out of the wrapper and the flight attendant was nice enough to rustle up a new one for me.
#15
Join Date: Aug 2009
Location: LHR / IAD
Programs: BA/AA/UA
Posts: 2,955
Not an unreasonable assumption, except in case of the few premium asian airlines.
They actually care about cleanliness, and other things as well.
Edit: Post below is accurate as well. I forgot about Germans & Nordics!
Might add Swiss to the list too.
They actually care about cleanliness, and other things as well.
Edit: Post below is accurate as well. I forgot about Germans & Nordics!
Might add Swiss to the list too.
Last edited by China Clipper; Oct 29, 2014 at 3:51 am Reason: Mea culpa.